Some People @Home, Some Not @Home
11thangel writes: "Dotcomscoop is reporting that Excite@home has released a statement saying that they have discontinued service to AT&T, as it's certain negotiations will be fruitless. All others are still at the bargaining table. Earlier statements indicated that an example would be made out of one provider, AT&T being the obvious target. Everyone else keep your fingers crossed." There's a Reuters story about AT&T being unplugged. Various submissions have noted that some people who still have connectivity have lost their DNS servers. Just add "64.28.67.150 slashdot.org" to your hosts file and you should be good to go. :)
I'm here in Iowa (under AT&T @Home), and my DNS has been down all day. It came back up an hour ago.
:-(
My mail server reports that my account doesn't exist
Overall, I am impressed how AT&T has moved all its customers off Excite and onto their own network... I dunno how they did it.
Guys.. you can use ANY dns server on the internet pretty much. Might be that tinsy bit extra resolving latency, but the crisis is minimal.
-Restil
Play with my webcams and lights here
If you are one of the many disconnected today, here's something you can try to get back online:
If your modem still has sync (cable modem is showing online, or solid cable light - depending on what modem you have) but have you no connectivity, set your IP and host information in statically, but specify non-@Home DNS numbers.
This got me back online, so it might be worth your while to try it youself.
I've got access through Comcast@Home here in Richmond, VA. We're still up but I keep the green lights in the corner of my eye.
Mail, News, and DNS servers are all still active on their original IPs. We have not received any official email from Comcast concerning the status of their network. They're either solid with their own network and backbone, or they're just waiting to die. Either way, I wish we would get informed.
I'm against picketing, but I don't know how to show it.
I'm not sure it will help a lot of people, but this is what I just did to get reconnected. (Gotta feed the /. habit.) I'm in Fort Collins, CO if that's relevant to anyone. I haven't got a phone call from AT&T yet. But that may well be on account of the phone number they have listed for me is disconnected right now.
I did try sending out DHCP requests before doing this, but never got any replies. I wouldn't call this course of action exceptionally friendly behaviour. But the web sites AT&T listed in some email this past week are either unreachable or have nothing helpful.
- Listen for IP traffic coming over the modem. I did tcpdump -n -i eth0 and figured that the not-10.x.x.x router doing all the ARP requests was the neighborhood router.
- Make note of several of the IP addresses that the router continues to ask for and stop tcpdump. Also note the suspected router address.
- Set your IP address to one of the addresses from the previous step (see ifconfig(8) for help on that.) Add a default route through the router you found in the last step. route add -net default x.x.x.x )
- Hope someone follows up with a suggestion on getting DHCP working again or that you get a phone call from AT&T.
Gotchas:Good Luck!
If you are in one of those two states, you will notice that your cable modem is still synch'ed up, and that any site you try and reach will take you to this AT&T page:
http://transition-aid.attbi.com/attbi_welcome_pag
This is because you are using the OLD @home nameservers, which AT&T has replaced to resolve ALL DNS lookups to their migration help site.
The fix is as simple as it reads in the Manually Configuring Unsupported Operating Systems page
1. Fire up a dhcp client. In my case, all I needed to issue was the command:
- $ dhcpcd eth1
2. Check your DNS servers (/etc/resolv.conf) and remove any of the old @home servers. The new IPs I got were:-
204.127.198.4
3. If you have any machines inside a NAT network, you need to update their DNS server lists as well (unless your gateway is set as the DNS)63.240.76.4
4. Change your outgoing SMTP server to mail.attbi.com instead of the *.home.com host.
And that should do it! I was actually surprised how easy it was to get back online after they made the changes. I was dreading bringing out the old 56k modem again.
Lets home the remaining states get their access back soon as well...