Most @Home Customers Still Connected -- For Now

Mansing writes: "There may be hope after all, according to this update from the Washington Post" In short, a reprieve for many @Home customers, with negotiations ongoing between @Home and the major cable companies with which its service is offered -- watch for updates here. (AT&T broadband customers, though, will be moving to another service -- AT&T dropped out of the negotiations to keep @Home for their customers, and say that switching current customers to a new network will take about 2 weeks.)

Comments

Cable ISP Bankruptcy and Story Posting Times

[user32.ExitWindowsEx]

I have 2 things to say.
First, now that it appears that each cable company will take the responsibility for providing high speed internet over its backbone, perhaps cable internet will grow faster because the ISP side will hopefully have much less of a bankruptcy fear with the TV side helping fund them.
Second, and slightly off topic, someone needs to check Slashdot's clock. It's still stuck in Eastern Daylight Time, not Eastern Standard Time. Seeing stories with a time an hour ahead is kinda confusing, considering that the same times were accurate in early October.

Re:AT&T's replacement is worse than bad.

[digitalunity]

1) Their support are not answering the phone
Be kind, they're very busy right now. Wait a little.

2) My IP address that has been static since I signed up over a year ago has suddenly changed and it appears that static addressing in any form has gone up in smoke. This screws anyone relying on a static IP.
Wait a while. Things will settle down. My IP address has changed many times since saturday morning. If you need a static IP to run something against the AUP, maybe you need a new ISP anyways.
3) They have been playing fast and loose with the service agreement (that I signed), but instituting an AUP (that I didn't sign)that directly contradicts it.
I haven't seen anything like this. Do you have any references?
4) Their DNS service has been very erratic

It was. It's working now. I couldn't get any of the DHCP assigned DNS IP's to work. Now they do. I think they updated the DHCP well before actually turning on the DNS servers. Oh well. Get over it. If you want DSL; you can go ahead and do it. I however, as well as everyone else I know, has found the short service interupption more than acceptable.
This is not the sort of crap I want to be paying for and I am actively shopping for a replacement (I.E. DSL). I expect any other user who wants to do more than play with the latest microsoft browser will be doing the same and dumping AT&T as soon as possible
What the fsck are you talking about? You think maybe throwing in some mention of Microsoft will get you modded up or make you look cool? What do you need to do thats so goddamned important that you need a static IP? And what in the freak does a browser have to do with your ISP? That's not rhetorical.

So, yes they made some big changes. No, that's not fully exculpatory for the service interuptions. However, they've declared that it will be taken care of.

Come to think of it... there was a new AUP a while back that you had to opt-out of in writing. It's been in effect for quite a while. Maybe you should check your mail. :)

Moderators: If you have to look up any of the terms I've used, don't moderate me. You're probably confused. Read the Moderator Guidlines before doing anything drastic.

Re:AT&T's replacement is worse than bad.

[abe ferlman]

What do you need to do thats so goddamned important that you need a static IP? And what in the freak does a browser have to do with your ISP? That's not rhetorical.

I can't speak for the poster above, but the reason I got always-on internet service was so that I could shell into my home computer and access my files from wherever I like, not to mention forwarding X applications over the Internet when useful/necessary. Static ip is necessary for that.

Lighten up on the attitude a little, k buddy?

Back up already...

[Mr. Sharumpe]

I had thought that AT&T made a good switch - I was only out of service for Saturday, and Sunday morning I received a recorded call that told me to "reboot my computer and launch my browser" and the AT&T Broadband Internet page would come up with instructions for the new service.

Not being someone who keeps (or even installs) the standard software suite from the ISP, I set my network to use DHCP and kicked it - and got a new IP from the new DHCP server, and (once I realized I was still using the old DNS servers and reset them) everything has been fine.

There are only two problems:
1) the new service is limited to 1.5mbps (download) rather than 3mbps. This is supposedly "to ensure good quality of service for everyone."
2) my static IP is no longer static, or at least the DHCP lease says it is only good for about 5 days. I don't run public servers, but I like to be able to ssh to my box and get files if I need them.

Beyond these things, everything is back to working as normal. The added benefit is that, after using a modem for 24 hours, I appreciate having a high-bandwidth connection more than ever. :)

Mr. Sharumpe