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How To Make Software Projects Fail

Bob Abooey writes: "SoftwareMarketSolution has an interesting interview of Joel Spolsky, of Joel on Software fame. Joel, a former programmer at Microsoft, discusses some of the reasons he thinks some very popular software companies or projects fail, including Netscape, Lotus 123, Borland, etc." This interview brings out some mild boiler-room stories which sound like they could be the basis of a good book, along the lines of Soul of a New Machine .

13 of 905 comments (clear)

  1. Good point by Bandito · · Score: 5, Insightful

    He says:

    "My theory is that this happens because it's harder to read code than to write it."

    He couldn't be more right. I've recently been asked to port some code from another group in the company. Upon first reading it, I found global variables being referenced from everywhere, and it looked terrible.

    The more I looked at it though, the easier it got to read, and having an existing code base to work from made things much easier.

    Plus, when I have problems with it, I can blame it on a "design error" by the previous programmers!

    1. Re:Good point by Skyshadow · · Score: 5, Insightful

      This is why it's important to force your developers to (gasp) comment their code. Of course, 99 times out of 100, this won't happen because either (1) the boss thinks that'll slow you down and you'll miss your release date or (2) your boss has never written a line of code in his life and doesn't even know you can comment on that computer codes thing.

      --
      Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
    2. Re:Good point by StaticEngine · · Score: 5, Insightful
      Good code is not just code that compiles and runs efficiently. Good code also has the following properties:
      • Clear, Consistant Formatting - This code complies with the company standard for writing code. Indents are properly nested, Functions are named consistantly, variables use Hungarian Notation or some other standard. Any programmer should be able to look at code by another programmer and pick up on it very quickly, without shaking their head and saying "What the hell were they thinking?"
      • Copious Comments - Lots of comments, clearly written and explanatory. What does this function do? Put a block at the beginning explaining it. How does this algorithm work briefly? Write a paragraph if you have to. The best comment I heard was from a friend about a former coworkers code: "It's English with some C++ thrown inbetween the comments."
      • Documentation - Anyone who shrugs this off is an idiot. You always have time for documentation. And it's not just for the instance where a programmer gets "hit by a bus." It's for people who leave behind code when they quit, or go to a new project. It's for the new hires, so they can understand and study and learn good design, good techniques, and developer rationale. It forces developers to explain themselves. And it allows non-techies to understand what they're doing. Imagine you had to get through 12 years of grade school with no books. Pretty frightening, eh? Documentation is good. Write it.
      Coders who follow these rules truly are an asset to their company. Geeks who hack, write unreadable code, and utter geek credos about enforcing obfuscation and being purposefully vague have no place in a business environment.
    3. Re:Good point by zmooc · · Score: 5, Insightful

      Good code speaks for itself about what it does, but not about WHY it does something and that's were comments come in handy.

      --
      0x or or snor perron?!
  2. Perhaps you should read the article by Skim123 · · Score: 5, Insightful
    Before you jump to false conclusions. A lot of companies that Microsoft "drove out of business" were driven out of business because they made stupid mistakes. Yes, MS's money and marketing helped, but some of the stupid things these companies do is their own damned fault.

    You may want to check out this article by Robert Cringely: Microsoft's C# Language Might Be the Death of Java, but Sun's the One to Blame.

    A lot of truth in that...

    --

    I could not justify my existence if I were a turkey farmer. Would I terminate myself? Undoubtably, yes.

    1. Re:Perhaps you should read the article by SoftwareJanitor · · Score: 5, Insightful

      The interesting thing is that Microsoft made plenty of stupid mistakes too, but since they were powered by monopoly profits in OSes (and earlier on by licences for BASIC in ROMs), they could afford to wait out their mistakes and just keep throwing money at the problems until they straightened them out. As long as a company is successful in the long run, people forget most if not all of their stupid mistakes, but if the stupid mistakes take down the company then people remember it. The history books are written by the victorious (in the short term at least), so I would take a lot of this guy's story with a grain of salt, as it is certainly far from unbiased.

      It is a pretty bad situation for a market to be in if any one company is so big that all they have to do is wait for their competitors to make a mistake in order to be able to crush them. When any one company wields so much power, it makes it nearly impossible to sustain any sort of competition. Not to mention that when a market is ruled by an 800lb gorilla, all of the smaller players are pretty much forced to take more risks and make other decisions differently than companies do in a market where there are at least two or three players splitting up significant chunks of market share. Sometimes those risks pay off brilliantly, sometimes they are stupid mistakes.

    2. Re:Perhaps you should read the article by SoftwareJanitor · · Score: 5, Insightful

      Microsoft has had a monopoly position for a long time. Most people don't remember when there wasn't a such thing as an IBM PC or MS-DOS. Microsoft got into a monopoly position with MS-DOS pretty quickly after its release in 1981. Within a couple of years it had killed off CP/M and the 8 bit 65xx OSes. So certainly since at least 1984 or so Microsoft has basically had a monopoly position in OSes.

      But wait... that wasn't Microsoft's first monopoly position. Even before MS-DOS they basically had a lock-hold on BASIC interpreters, which were one of the most critical parts of the pre-IBM PC desktop. Apple's BASIC, Commodore's, and Radio Shack's were all licensed from Microsoft. Most CP/M machines also bundled Microsoft BASIC. In fact a strong case could be made that the MS-DOS monopoly which grew into the Windows monopoly was itself leveraged from the BASIC monopoly.

      There is a difference between pointing to monopoly power as the primary reason for Microsoft's success than the only reason. Saying that Microsoft's monopoly power had nothing to do with the failures of other companies is as wrong as saying that those other companies made no mistakes.

      As for Microsoft's marketing, I am not so sure I would call it 'shrewd' as pervasive and persistant. They've outspent just about everyone else for years, with the possible exception of IBM, but that is easy when you have monopoly profits to fall back on. It would be hard for a startup to outspend Microsoft on advertising, even in a niche.

  3. Death by Engineers by Skyshadow · · Score: 5, Insightful
    I'm in the alternate situation: Too many of my execs (except, for some reason, the VP of Development) are engineers.

    This leads to a whole host of problems:

    Many of them tend think they're smarter than people in non-engineering roles.

    Pursuant to this, they don't think PR and marketing and sales are "hard" or really even "important".

    Again after #1, they're always right when in disagreement with marketing or sales guys.

    Most of them haven't developed in a decade+, so now they know just enough to be dangerous -- make micromanaging decisions about detailed subjects things they don't understand well enough, chase unnecessarily after bleeding edge tech, etc.

    Fail to understand that not everyone wants to always work 14 hours a day.

    Laugh off meetings, so that eventually nobody in the company knows whats going on.

    As a result, nobody's heard of us (no marketing budget, no trade shows, no nothing) and nobody's buying our products (engineers tend to make lousy sales guys; despite what they might believe, nobody wants to listen to a 3-hour ridiculously detailed presentation on your product).

    There's got to be a happy medium someplace.

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
  4. A little unrealistic by Ars-Fartsica · · Score: 5, Insightful
    Joel assumes that crusty code is always filled with knowledge. No, sometimes its filled with crap. More code often means more bugs, not less.

    I agree with the spririt of what he is saying - often the "rewrite" is an ego thing - one programmer wanting to write his code instead of reading someone else's, but there is no doubt that most serious professional programmers have looked at code that simply needs to be thrown away.

  5. Re:Before everyone points at Microsoft ..... by Merry_B.Buck · · Score: 5, Insightful

    Make me something that doesn't suck,and I'll pay for it, don't force me to upgrade every 20 minutes to a more bloated piece of crap...

    Unfortunately, if I write software that doesn't suck, doesn't need patches, and does what you want, you'll buy one copy (Netware 3, WinZip, Eudora) and in 2 years I'll be bankrupt.

    If I write software with tons of broken features and requiring constant upgrades for 'compatibility' and security (SAP, QuickBooks, and Windows 95), I'm guaranteed plenty of repeat customers.

    Now if you'll excuse me, I need to go buy a $100 ink cartridge for my $30 printer.

  6. Hubris, laziness, and impatience by ttfkam · · Score: 5, Insightful

    Let's compare:

    for (i = 0; i array_size; i++)
    free(array[i]);
    free(array);

    and now let's look at:

    // get rid of the array
    for (i = 0; i array_size; i++)
    free(array[i]);
    free(array);

    Has your life *really* been so harmed? Is this *really* so terrible? Comments should not be written with the thought that your university professor would know what everything else means. Comments should be written so that all of those folks without a PhD in CompSci. know what it means.

    What if the next joe to hit your code doesn't have a degree? What if the recently-hired intern was just handed a "C in 21 days" book and told by the manager to "fix it" because the programming team is snowed in (or similarly unavailable) and the customer is screaming? (Yeah, try and tell me that's never happened...)

    A fine use of comments is (for example) every ten lines to say, in general, what is going on. One thing I used to do is write a comment at least every 10-15 lines. Why? When the next joe who comes along has to read/edit my code, scanning through some periodically placed comments will *always* be quicker and easier than reading the code. ...assuming they are English speakers of course. Proof? I have programmed (I don't count the BASIC years) for ~10 years. I have been writing/speaking English for over twice that long. Which do you think I'm better at?

    The code effectively shows my implementation, but may not show my intention. I have coded for years. I started dreaming in code several years ago. Shortly thereafter, the code actually worked when I typed it in the next morning. That isn't the point. How good a coder you are isn't the point.

    When you have a hundred thousand lines of code to go through, comments become like "Cliff's Notes." For the quick patch (probably the majority of code being written by most people), comments are invaluable. Who cares if I didn't read Moby Dick if I can still pass the pop quiz? If I need to make an indepth study, I can still do this, but thank god for the "Cliff's Notes."

    Now then, on to the "proper" use of comments.

    1. Write out what you are planning to do in English. (or whatever else may be the dominant language in your development group) Fill in every step in the problem. This is NOT psuedo code. This is akin to: Find out who www.yahoo.com is, open a connection, ask for the main page, and check to see if our cache is still valid. If the cache is stale (the yahoo page has been updated), get a new copy of the main page. If the cache is still valid, pull the page from cache instead. Drop the page into the "ready" bin and send a message to the user that the page is here.

    2. Make a copy and label it "documentation."

    3. Go back to the original, fill in all of the logic in whatever programming language at the appropriate points in your "documentation," and label it "source file."

    This means that your documentation is done, your code is adequately commented, and your algorithm and intent(!) are clearly defined for both your co-workers (and yourself when you have to fix something ten months from now). If you can't spell out the problem and the solution in your primary native language, you sure as hell better not be trying to spell it out in a programming language that members of your team have only been using for two years.

    The only excuse not to do the above is laziness. For some people, laziness is not considered a bad thing. It was noted as being one of the main virtues of a hacker -- hubris, laziness, and impatience. Hell, according to this measure, I myself am lazy from time to time. But cut the bravado, the beating of the chest, the battle cries of "I'm smart enough to figure this out, so should you be," and call a spade a spade. Avoiding comments means that you are being lazy.

    --

    - I don't need to go outside, my CRT tan'll do me just fine.
  7. Re:To succeed in commercial software... by King+Of+Chat · · Score: 5, Insightful

    People should try putting some damn comments in.

    Early on in my programming career, I was looking at such a piece of code - something which was simple when first written (in C) 5 years previously, but had so many mods, the function was pushing 1000 lines (ugh). Some guy had put in this change, commented it as "for performance improvement", then commented it out with an extra comment explaining that it was taken out because it didn't work. At the time I thought "why is this guy making himself look like a dick?". Later I got it - he'd left it like that just to stop some other poor bastard making the same mistake (it was a calculation thing which we were always pushed to improve performance).

    If you do something wierd or clever, for f*ck's sake put a comment in (do as I say, nbot as I do).

    --
    This sig made only from recycled ASCII
  8. Hungarian notation considered harmful by beable · · Score: 5, Insightful
    Clear, Consistant Formatting: [...] variables use Hungarian Notation or some other standard
    I find Hungarian notation much harder to read than not using it. For example, I find the Unix man page for strcpy which looks like this:
    char *strcpy(char *dest, const char *src);
    much easier to read than the Windows-style Help which is full of stuff like "LPCSTR lpBuf" and suchlike. The idea which is commonly called "Hungarian Notation" says that a variable name should include the type of the variable as a prefixed abbreviation in front of the name. This leads to stuff like:
    byte[] baBuf;
    whereas without Hungarian, it might be called:
    byte[] message;
    which would be much more meaningful.

    Especially in object-oriented programming, the type of a variable is the least important piece of information about the variable, and has no place being abbreviated and prefixed to the name. The most important thing about a variable is what the programmer is using the variable for, and that information should be what the name of the variable tells another programmer. If somebody really wants to know the type of a variable, then their editor or IDE should tell them what it is. If it doesn't tell them automatically, then they should look at the variable declaration, which will state exactly what type the variable is. If programmers want the variable name to tell them the type, then what is the point of declarations? And why bother putting a comment near the declaration saying what the variable is for, because people aren't going to read the declaration or comment anyway, because they are just going to look at the Hungarian warts.

    The argument that Hungarian notation reduces the possibility of assigning variables of different type to each other is long dead with compilers well capable of throwing errors if any incompatible type assignments are attended. I think that Hungarian notation is dead, or at least should be.
    --
    ...