Email Turns Thirty
milquetoast writes: "The NYTimes has an article on e-mail's 30th birthday. where would we be without it?" Wearing out a lot fewer delete keys, that's where. The NYT also has an interview with Tomlinson, and a speculative article suggesting email will kill the fax machine (not any time soon). Tomlinson may think he gets a lot of email, but he doesn't.
http://slashdot.org/article.pl?sid=01/10/02/011122 8
Back in the 80s (just before faxes became commonplace), America was on the brink of being able to go electronic--using such tools as EDI and other connection mechanisms. Since most of our business was in english (26 letters, 10 numbers, plus miscilanious punctuation)it would happen readily.
The Japanese, however, created cheaper/smaller/better fax machines than were available at the time. Makes perfect sense in that environment, as there are several orders of magnitude more characters to deal with (can't encode as easily).
The cheap and easy fax machine is shipped to the States, and were a hit. They allowed electronic-fast communication without having to significantly change how business was done (signitures could still be in ink, for instance). Further, it was, at the time, cheaper.
Had fax not come along, electronic means would have started to come in earlier. Business adoption of e-mail might have happened sooner, and some things necessary to facilitate business (that still doesn't really exist) such as digital signatures would develope more rapidly.
I submit the fax is still retarding growth. Need something signed--just fax it to me! For that reason, I don't think e-mail will ever completely displace the fax.
Of course, William Gibson wrote in the anthology _Cyberspace_ that no communication technology every dies--it merely finds niche uses.
Am I insane, or did Email already kill the fax machine? I get about 20 emails a day, and not one fax. btw, F1rst P0st!!! :-)
My God, a relevant FP?!?
Unfortuneately, E-mail has only killed FAX service in the tech sector. If you deal with any other business, FAX is still alive and strong, particularly in financial business.
I work for a financial organization in Texas. We have banks upon banks of fax machines that do nothing but do things like take credit-card applications and ATM account setup instructions.
Despite the fact that encrypted email would be significantly more secure and easier to process than the badly aging FAX protocol, the simple fact of the matter is that many "over 40" business types just don't trust email... in any form. Worse, they're unwilling to learn.
So, instead of having a single application that parses emails for relevant data and then dumps it into our DB, we pay a team of data processing kids to do the same thing, adding another layer of fallibility and error introduction to our system.
Sad, but true.
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