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Perception of Linux Among IT Undergrads

Posted by timothy on from the can-this-really-be-true dept.

iconian writes: "The Linux Journal has a story on IT students and their perception of Linux. One of the funnier myths perceived to be true is that 'Microsoft's technical support is the best in the industry and is superior to that offered by the Linux community.' It just goes to show how little real world experience students have. It's a bit disturbing considering they will be the next generation of technology workers."

5 of 893 comments (clear)

  1. review of MS tech support by Dizzo · · Score: 5, Funny

    Here's a review of how well MS's tech support really works: http://www.bmug.org/news/articles/MSvsPF.html

  2. Re:MS VS. Linux techsupport by elias142857 · · Score: 5, Funny

    Next time you have a linux problem, send me $200 and I'll RTFM for you.

  3. a another anecdote by mattdm · · Score: 5, Funny

    Huh. A few years ago I had a problem with Windows NT 4 where it was sometimes having trouble exchanging packets with other machines on the local network. Finally broke down and called the Microsoft pay-per-incident line, and after an hour or so of trying things, the guy had me remove and reinstall the TCP/IP stack, which solved the problem. I asked what he thought might have been the issue, and he said " Oh, it does that sometimes. "

    Now, in all fairness, they may have gotten better since then, and I've heard good things technically (leaving aside ethically and morally) about their more modern offerings. But I've always thought "Windows: it does that sometimes" made a pretty good slogan.

  4. Am I really THAT different from the rest of you? by PD · · Score: 5, Funny

    The last time I had a terrible dilemma with the choice of a user interface was when I chose bash over ksh.

    --
    If tits were wings it'd be flying around.
  5. A real case by jsse · · Score: 5, Funny

    I don't know the charge elsewhere, that's the case here:

    "Hello Microsoft support, what can I help you?"

    "I got a problem...."

    "We'll charge $179 for each probblem instance, 3 instances minimum."

    "So...the minimum charge for raising a support call is....$537 right?..."

    "Right you are....what is your second question?"

    Sorry I made the last one up, but the rest is real. :)