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XBox Defects Draw Ire

Posted by timothy on from the everyone's-a-critic dept.

jeffy124 writes: "An article at CNN indicates that the XBox is having problems with defects. But the defects aren't the problem, the issue is lousy customer support from Microsoft's repair contractors, which is really what's more annoying to those who got defective units. Customer support has been giving out conflicting advice and some customers are having their support records lost."

1 of 479 comments (clear)

  1. Re:Duh, by garcia · · Score: 1, Flamebait

    yep. it should. if it doesn't, tough, it's part of life. There is no reason to get all up in arms about it and start bitching to everyone you know about how bad the service is.

    I once bought a Dell laptop and after a week the tilde key broke on the keyboard. They wanted me to pay quite a bit of money to have a $20 part replaced. I didn't pay it, I fixed it myself. Did I buy their product again? No. But I certainly did bitch and moan about it. That was a $3300 toy.

    Remember, shit happens.