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XBox Defects Draw Ire

Posted by timothy on from the everyone's-a-critic dept.

jeffy124 writes: "An article at CNN indicates that the XBox is having problems with defects. But the defects aren't the problem, the issue is lousy customer support from Microsoft's repair contractors, which is really what's more annoying to those who got defective units. Customer support has been giving out conflicting advice and some customers are having their support records lost."

1 of 479 comments (clear)

  1. Re:This is news? by Legion303 · · Score: 1, Redundant
    Also, the number of people saying "I've had no problems with mine" far outweighs the number of people saying "Mine crashes too much," even on Slashdot. I'm no great fan of MS either, but they do make good hardware.

    Disclaimer: I don't have an XBox, I don't plan on getting one, and people are ignorant for badmouthing it solely by virtue of it being an MS product.

    -Legion