Dave Barry Does Windows
retrosteve writes: "Well, it's finally happened. Someone (Dave Barry) in the popular press has finally, explicitly and with a sense of humour, pointed out that Microsoft Windows doesn't get any more reliable or usable, no matter how many versions you buy."
I say this not because Dave Barry is a humorist. It is possible for humorists, comedians or whatever, to really get people pissed off motivated, or at least make people think: think Lenny Bruce; think "A Modest Proposal". But Dave Barry and Dilbert are not that kind of humor. They are both the kind of humor that makes its reader laugh at himself, giggle at the funny things people do, the funny stuff we get ourselves into, without thinking for a moment that any real change is necessary. I've always felt that Dilbert is an oppressive force, because by making people think that incompetent management is normal and funny, it keeps people from bothering to actually demand competent management. Same thing with this column: by commiserating about Windows, by poking fun at the flaws that it has on every level, from technological to social, it serves only to further entrench people in a Windows monopoly. I'm sure this column is making the rounds at Microsoft, and I'm sure it is universally loved. I bet Bill Gates tapes it to his monitor, or invites Dave Barry to his next keynote. The message here is "Windows is crap, but there are 200,000,000 people in America who will NEVER SWITCH TO ANOTHER OS, NO MATTER WHAT. Ha ha ha."
This is not to say that humor necessarily trivializes an issue: maybe it's a distinction between "parody" -- which, we'll say, gently pokes fun without suggesting alternatives, thereby reinforcing norms -- and "satire" -- which, let's say, savagely disillusions people and has at least a shot at changing their minds.
2 years ago I picked up my phone. No dial tone. Huh. Did I forget to pay my bill? No. Checked the wiring and the phone. 15 minutes later still no dial tone. My cell phone worked though, so I called the operator and asked her about my phone.
The problem was that Spice Girls tickets just went on sale. The phone call load to the nearby Ticket Master outlet flooded the system. No one in my area had a dial tone for half an hour. No one could call 911 on a land line!
Problems happen even with properly engineered systems. When an improperly designed system is put into place, all hell will break loose.
I'm not just talking Microsoft here, there is a real problem with companies/programmers seeing their system work once, and then assuming it is good enough to ship.
--jeff
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