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RMS: Putting an End to Word Attachments

sombragris writes "I've spotted in NewsForge a very interesting editorial by none other than RMS himself on the subject of getting rid of those annoying MS Word attachment that people send. The essay is worth thinking and doubtless worth implementing." I've found that KWord and Abiword both did a fine job of reading Word files - it's the being able to Save As Word where things get messy.

24 of 1,022 comments (clear)

  1. unfortunate ? by hogsback · · Score: 4, Insightful

    Most computer users use Microsoft Word. That is unfortunate for them, because Word is proprietary software, denying its users the freedom to study, change, copy, and redistribute it

    Most Word users, I expect, want to write letters to their mothers, not recompile the application.

  2. PDF? by HaeMaker · · Score: 4, Insightful

    Isn't PDF a secret format too, eventhough there are readers for linux?

  3. Thats not the problem by clump · · Score: 4, Insightful
    Most Word users, I expect, want to write letters to their mothers, not recompile the application.

    You don't need email with Word attachments. The problem is having such a format be so widespead that it interferes with normal communication, like email. I am a UNIX network engineer that has been bitten *many* times by the 'please send a resume as a Word doc'. That is difficult if you don't run Windows at all.

    Though I generally feel RMS isn't an effective speaker, he definitely has a point here. Honestly, do people really need Word for the majority of text documents? Is everyone sending emails with tabular, image-embedded documents? I think not.
    1. Re:Thats not the problem by xonker · · Score: 4, Insightful

      His point was that, because Word is a proprietary program, it's [sic] users can't modify it for their own uses.

      I think he was trying to make two points. This is one of them, the other is that sending Word attachments complicates life for people who don't use Word -- and unintentionally or intentionally continues the idea that Word is the de facto standard so everyone should just go ahead and buy Windows and Office and conform already.

      If you're happy using proprietary MS products, cool. That's okay, I don't agree with it, but whatever. Just don't force your choice on my by choosing to send a proprietary bloated attachment instead of a nice neat plain-text message that I could read in my mail client.

      It's one thing if you're sending a QuarkXPress attachment to a printer so they can do a job for you. That justifies a proprietary format, rather than sending plain-text. But many PR people and business folks just write something in Word and attach it, when it's a press release or something that could be plain-text with no loss in information.

      It's not just a viewing thing either, RMS travels a lot and probably collects email via modem. It's annoying to spend an hour downloading your email because two jerks decided to send Word attachments rather than a simple email. I've been there, done that, hated it.

      I'm a writer for several tech pubs, and I refuse to open Word attachments sent by PR flacks. Send it in plain text, or forget about being covered. I'd do the same thing even if I used Windows. Why? Because sending attachments that can carry viruses is also rude.

      There are a lot of good reasons NOT to send Word attachments, and no good reasons to send them.

      I only wish someone else other than RMS had spoken up about this. People automatically dismiss RMS because they percieve him as being too rigid, which he is, but he has good points as well.

    2. Re:Thats not the problem by Chris+Burke · · Score: 5, Insightful

      But it's true that the vast majority of Word's users wouldn't modify it even if they could. Hell, back when I used StarOffice on a regular basis I never changed any of the code, mostly because I didn't have the time to sort through thousands of lines of code to tweak one variable.

      It's about having the freedom to do this, not necessarily using it.

      To take an analogy from another post, I wouldn't buy a car with the hood locked so only the dealer could open it. But let me be frank -- there is really nothing productive I could do by opening the hood, except check the oil. I'm useless with cars. But being -able- to is good. Plus, I know that if I had a friend who did know cars, they could modify it.

      Similarly, I am very glad that I have rights under the Freedom of Information Act, even though I've never used them and may never feel the need to.

      Just because you, personally may never hack a line of code in an app doesn't mean that you don't benefit from having the right to. Remember, you have the right to and so does everyone else, and "everyone else" includes a lot of programmers.

      --

      The enemies of Democracy are
    3. Re:Thats not the problem by Spankophile · · Score: 4, Insightful

      There are a lot of good reasons NOT to send Word attachments, and no good reasons to send them.


      Hmmm, no good reasons to send Word attachments? How about formatting, tables, graphics, password-protection, spelling/grammar checking, highlighting, correction/collaboration. All supported by the fact that (as RMS admits) most computer users can read Word documents - even if it's a scaled down Wordpad reader.

    4. Re:Thats not the problem by Chris+Burke · · Score: 4, Insightful

      I have yet to see a single example of RMS forcing anyone to not use proprietary products. He might tell you what he thinks of proprietary software in no uncertain terms, and he will tell you that you shouldn't and why... That's not forcing, that's having an opinion.

      It's funny, because in the article that spawned this discussion, he doesn't once say anything against using Word, just sending documents in Word format to others.
      But sending people documents in Word format (and refusing to cease this practice) is much closer to "forcing" someone else to use Word. It's not literally forcing, but it is applying leverage on them, if they want to read your docs. I can't actually think of anytime RMS has applied any leverage on someone to use free software.

      --

      The enemies of Democracy are
  4. Re:.doc is a de facto standard by Buck2 · · Score: 4, Insightful

    Open-source is already marginalized.

    Word documents, along with other proprietary formats, especially ones which may or may not be able to be opened with future software, are a bad idea for information transfer.

    It's a stupid, terrible, dumb standard which Microsoft revels in because it helps to ensure their position and sales.

    It behooves everyone who uses computers to compose documents and share information to break the current standard ... not just Open Source advocates.

    This, I believe, is RMS's point. The fact that he has Open Source advocates' ears is a fact of reality, not the ideal.

    --

    As my father lik@(munch munch)... ....
  5. Personal versus Political by beth_linker · · Score: 5, Insightful

    I don't think that calling Word "a secret proprietary format" (true as it may be) will make much sense to the average Windows user.

    A more general issue is that all of the examples provided are political in nature.

    Could one accomplish something similar with a message like "I'm sorry but I'm unable to read documents in Microsoft Word format because I use Linux. Please send your document in a format that I can read, such as ASCII Text or PDF."

    Educating people about the political issues surrounding proprietary document formats isn't always appropriate in a business situation. If I need to ask a customer to use a format other than Word, I also need to be able to do it in a non-alienating way. I think that Stallman offers some good suggestions, but the specific examples he provides wouldn't work well in some social contexts.

    1. Re:Personal versus Political by Buck2 · · Score: 5, Insightful

      Could one accomplish something similar with a message like "I'm sorry but I'm unable to read documents in Microsoft Word format because I use Linux. Please send your document in a format that I can read, such as ASCII Text or PDF."

      No. The general response (from my experience) has been, "Then you suck and there's nothing I can do about it. You should use Windows."

      You _must_ explain why Word attachments themselves are the problem and how to get around them.

      I've found the "size of the attachment" argument to be the most effective (and that's relative ... it's a massive uphill battle). Next is inconvenience to me, but that presumes that the sender really cares, and last is the "for the good of computing".

      Actually, recently, many users have been bitten enough times with transferring documents up through old versions of Word that they pay attention to, "Do you really want to be using a program which saves information in a form which may be unusable or, most probably, improperly read in a year or two?"

      Finally, sometimes I just outright lie and say, "Oh, man, I'm sorry I don't have Word XP (or whatever), could you maybe save it in Word 95 format ... or better yet, save it in text since that's all I really need." Just about everyone gets that.

      --

      As my father lik@(munch munch)... ....
    2. Re:Personal versus Political by Darth+Maul · · Score: 5, Insightful

      No, I don't think your example would work because an average Windows user would just think that Linux is pathetic if it cannot view files. I think your example is poorly worded.

      Perhaps just turn it around, like "I'm sorry but I cannot access the file you sent me, because you sent it in a format that is only usable in Windows. Please use a format that is more accessible to all computer users, such as plain text or PDF".

      Maybe?

      --
      --- witty signature
    3. Re:Personal versus Political by curunir · · Score: 4, Insightful

      Hmmm...Word docs are only usable in Windows, huh? What about Macs? You might try,

      "I'm sorry, but I cannot view the attachment that you sent to me because it is a Microsoft Word document (.doc extension). Microsoft Word documents are only accessible to people using software that is approved by Microsoft. Please consider using a format that is freely accessible such as HTML, PDF or plain text. This will ensure that files that you send are readable by anyone who receives them."

      --
      "Don't blame me, I voted for Kodos!"
  6. We first need ... by bockman · · Score: 5, Insightful
    ... a commonly accepted free standard for _editable_ documents.

    That is, it should be possible to read and edit the same document with different open-source tools [since there is no chance that we all use the same] without loosing neither text, nor formatting or meta information (like indexes, cross-references, review marks etc...).

    --
    Ciao

    ----

    FB

  7. Re:.doc is a de facto standard by Sloppy · · Score: 5, Insightful

    No.

    RMS' main problem with Word format is that it is non-standard, and most people probably don't care. But that isn't the only problem that format has. The other major problem it has is the same thing you'll find in most MS formats: it contains too much power. In order to support Word format in a Word-compatable way, you have to support the scripting language and virus capability too.

    And that is a Bad Thing, even if you don't give a damn about open vs closed formats. Getting people off Word format is a good idea for everyone except for anti-virus software vendors.

    So if RMS' goal seems unrealistic because it's too idealistic, by all means, just be pragmatic instead. And the pragmatic thing to do is say goodbye to MS Word's file format.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  8. Re:.doc is a de facto standard by MikeTheYak · · Score: 4, Insightful

    How can it be a standard when nobody knows what it is and it keeps changing? If it were a standard, then there would already be "good, free implementations." Instead, software developers, open source and otherwise, have to keep writing almost-good-enough filters to load and save the documents. While RMS' political arguments typically make my eyes glaze over, it's stupid to author a document without taking into consideration whether the recipient can read it.

    While the premise of your argument may be unfortunately true, the suggestion simply won't work because Microsoft won't let it work. That's why they keep changing the format and don't publish the spec in the first place.

  9. Red Herring by elefantstn · · Score: 5, Insightful

    This is a meaningless point. The fact that a specific subset of users, however large, cannot get at the source has no bearing on its importance. Even though I personally can look at and understand [some] source, I would never be able to look at it all. The value is that I know that there are multiple people looking at and improving the source that I'm not looking at, and doing it from an end-user perspective, not a software-producer perspective. I may not be a kernel hacker, but someone else with my hardware is, and I benefit from the improvements he or she makes to the kernel. "I don't recompile applications" is not a reason to not use open source software.

    --
    If it ain't broke, you need more software.
  10. Re:RMS spouting off (as usual) by foo+fighter · · Score: 4, Insightful

    It's obvious you didn't read the article.

    RMS is suggesting that supporters of free software, when they receive an attachment in Microsoft Word format, request the attachment be sent again in a non-proprietary format such as HTML or ASCII text. He provides three boilerplate replies, mostly polite and one includes instuctions.

    No where in the article does he ask people to stop using Word, nor does his suggestion limit their choice of wordprocessors.

    In his suggested reply text, their is only a passing mention of GNU/Linux in the first and no mentions of Linux/UNIX in the other two.

    Please take your ignorant posts elsewhere.

    --
    obviously no deficiencies vs. no obvious deficiencies
  11. Re:Wishful Thinking by elefantstn · · Score: 4, Insightful

    Why study software engineering? Because 90+% of software work is done in custom applications anyways. There are far more jobs available writing order tracking systems and machine control systems than there are writing commercial software, especially now that there are only four or five companies actually doing that.

    --
    If it ain't broke, you need more software.
  12. Re:.doc is a de facto standard by drix · · Score: 5, Insightful
    That is completely incorrect. The Microsoft Word document format has remained the same since the Office 97 suite. Word 97 can read files saved by Word XP or Word 2000. Their respective feature sets differ, so Word 97 isn't going to pick up on newfangled things like "table styles" that were introduced in later versions. But for plain old text and tables, they are all interoperable. In fact, in a specific attempt to make the different versions interoperate, Microsoft added a feature in Word XP entitled "Disable features not available in Word 97". It's under Tool->Options->Save if you're interested.

    And by the way, you shouldn't be so quick to underestimate Microsoft's morals/motives. They're monopolistic and nosy and untrustworthy, granted, but they do make good products that are easy to use and featureful. It's naive to believe that they are into just screwing the customer over with every successful revision. If they really were that stupid and antipathetic towards the people paying the bills, I doubt they'd be the largest software company in the entire world.

    --

    I think there is a world market for maybe five personal web logs.
  13. Re:RMS is full of shit by xonker · · Score: 4, Insightful

    How hard can it be to find a computer with Word installed? Is buying the de facto standard word processor that much to be asked?

    In a word, yes.

    The only reason you would NOT use MS Office is ideology.

    Oh, and ideology is such a horrible thing. Ideology is what prompted colonists to buck taxation without representation too. I guess you think that's horrible as well.

    Pragmatism is not such a wonderful thing. You can thank pragmatism for corporations who would rather pay MS license fees than save jobs.

    Then I got a job and learnt that tolerance instead of shitty elitism is the way to go. Too bad RMS never learnt that.

    Asking people to send plain-text or HTML is not "shitty elitism" -- it's asking people to recognize that they are non-proprietary formats that anyone can view on any platform. How is that bad? Maybe you don't like RMS' phrasing, which is understandable because he tends to devolve into hippy-ish terminology, but the ideas are valid.

    Asking people not to send MS attachments, politely, is not fanaticism. It's an attempt to change people's minds. You don't like it? Fine, but don't call it fanaticism, because it's not. It's simply a viewpoint that's different than yours. He has a right to express it. If you think differently, (that he shouldn't express it, not that you don't agree) perhaps RMS isn't the fanatic here.

    You didn't learn tolerance, you conformed. There's a difference. Tolerance would be understanding that the world is not fully comprised of Microsoft Word users, and that there are people who do not want to be forced to use Word to correspond with the people who choose to -- or who simply don't think about it at all.

  14. You sound like one of those by 2Bits · · Score: 4, Insightful
    Obviously, you haven't worked in a company where engineers only have Unix machines to develop softwares (obvious), and the marketroids all Windows laptops. And under disguise that marketing/sales and engineering should have more communication, you receive all kinds of emails, all in .doc attachment. And 99% of the time, the contents of the mail is a 5-line text.

    When you send them polite reply that they should send normal email in text format, attach only pre-written documents if there's no way to convert into another format that engineers can read. The next thing you know, you get a review of having a bad attitude and you don't want to cooperate. And you know where that comments come from, right?

    It's a royal pain in the butt when you have one Windows machine shared between 20 engineers all working on Unix.

  15. Now how do I do this and stay in business? by TheMCP · · Score: 5, Insightful

    Look, I'm a consultant. Staying employed requires that I make my clients happy, and part of doing that is making them feel that doing business with me is an effortless task.

    Clients, unconsciously, have a scale in their head that weighs how much they've put into me versus how much they've received back from me. Every little thing I ask them to give me or do for me reduces their perception of the benefit/cost ratio, and reduces the likelyhood they'll use my services again. Really, clients generally want me to come in and pull a completed job out of thin air with no assets from them, and much as they technically understand that they have to give me stuff to work with they don't actually like it.

    So, I make a point to bend over backward for the client on the little stuff so that when I do have to ask the client for something, it's always something that's really important to the project. Convincing them to support free software does not constitute "important to the project".

    I can just imagine telling a client I can't read their Word file. They'll think I'm incompetent for being improperly equipped and replace me.

    Like it or not I'm stuck with Word unless a court breaks up the Microsoft monopolies and businesses start using more of a variety of software. I can give my clients PDFs, but that isn't going to change their file habits anytime soon.

  16. Comment removed by account_deleted · · Score: 5, Insightful

    Comment removed based on user account deletion

  17. Good reasons to send Word attachments by Da+Schmiz · · Score: 4, Insightful
    Thank you.

    I use Word attachments every day. I couldn't do my job without them.

    Is Word the best thing since sliced bread? No.

    Is Word worth using? Yes.

    The main thing I use Word for, besides all the fancy formatting stuff which is not even strictly necessary, is collaboration/reviewing. I write professionally, and I need to be able to track changes through several review cycles (editors, client, legal, publication). To my knowledge, no other widely-available word processing solution supports these features, at least not the extent the .doc format does.

    But it's still not enough to make me use MSWord for all my editing (although I keep a copy in my VMware Win98 just in case). I use StarOffice 6 and love it. I really only have two qualms about it:

    1. SO's "notes" aren't quite as useful as MSWord's "comments", since you can't highlight the text you're discussing. But it works well enough.
    2. And then there's this bug which thankfully has a fairly simple workaround and looks like it will be fixed in the next version.

    When I first switched to using Linux full-time for work, nobody at the office noticed. (I telecommute, so no one could actually see my desktop.) At the time, I was using Mandrake + KMail + StarOffice 5.2 -- the only one who knew about it was the editor directly above me, and he's cool with Linux. (Even he wouldn't have known if I hadn't told him.)

    What I mean to say is: the Word .doc format has a number of very useful features I couldn't live without. But that doesn't mean I have to use Word. In Evolution, I can open Word attachments in StarOffice seamlessly -- and since StarOffice doesn't quite support VB, I've yet to find a document which could cause damage to my system.

    I do agree, however, that you shouldn't use .doc files when something simpler or lighter (like plain text) would do the job as well. I'm involved with PR, and I've seen embarrassing things happen to clients when someone stupid converts a Word doc to HTML and posts it on their site. One page had internal tracking info in the title which actually referred to a different project which had been used as source material. On the website, this information was paraded across the title bar.

    Tangent: why does Word include a "title" field in the document properties which it never displays to the user? Word's titlebar just shows the filename without path -- for me, a completely useless piece of informaiton, since I often have identically-named but very different files in separate sections of my file tree. StarOffice's title bar (which displays the contents of the "title" field) is much, much better... yet another reason to use .doc, and just not use M$Word.

    Hey, sorry to ramble on like this.... just my two and a half cents.

    --

    "Anything is better than IE, and you can quote me on that." -- Wil Wheaton.