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AOL/TW Plans for $230 Monthly Cable Bill

Jonathan Campbell writes: "According to the article, subscribers will get over the sticker shock preferring convenience over price." Yay, it'll be so convenient having one company control my television, internet access and phone service. I can hardly wait.

25 of 352 comments (clear)

  1. $230 by stinkydog · · Score: 5, Insightful

    $230-$80(Cable Basic&2 premium)-$50(DSL)-$30(local phone)=$70

    What additional services will they provide for $70?

    A pay-per-view p0rn0 and a hooker?

    AOL is smoking crack. Provide reliable desirable services first, then decide what you are able to charge for each one.

    --
    âoeWho knew something as harmless as willful ignorance could end up having real consequences?â
    1. Re:$230 by funkman · · Score: 3, Insightful
      The final $70 can easily be made up by extras to phone service like voice mail, caller id, etc. Add in long distance and you can make up the final $70 dollars easy.


      Where the real money will come from is by attempting to replace Blockbuster or your local video rental store. If they can charge $5 dollars per movie and the average family views 5 moview per month - there is an easy $25 dollars. Not much money - but over thousands of households - not hard to ignore.

    2. Re:$230 by Sgs-Cruz · · Score: 5, Insightful

      Jeez, that's the monopoly fee, didn't you know? They landed on DSL Service, Local Phone Service, and Cable Service, and have now appeared to have built hotels on all...

      --

      Karma: pi (Mostly due to circular reasoning in posts).

    3. Re:$230 by Jimmy_B · · Score: 5, Insightful
      It's very interesting how you came to that $2K/month number. In fact, looking over the components of that, I object to *every* number you put into that.
      I'd expect 24/7 pay-per-view access $10 and up per pay-per-view item... probably $200-$300 worth of use.

      He didn't say "24/7 FREE pay-per-view access", and neither did he say he would be using it 40-60 hours/month, as your number implies.
      24/7 porno
      A few nights a week at $8 per movie - another $100 or more.

      Where'd that $8/movie number come from? And how is this hypothetical buyer possibly going to have free time for this *and* 50 hours per month of pay-per-view?
      any On-Demand movie I want for free
      Another $100 or more...

      For $100/month, you could go to a theater every time you felt like watching a movie, and watch it on much better equipment. Off by a factor of 3 or 4.
      and every single channel they can cram in the cable band.
      Licensing and fees to the subscription channel providers = perhaps $200 or more depending on your market.

      Off by a factor of five or more. Current cable providers fill the cable as it is already; you don't see them getting away with $200/month, do you?
      I also expect an unrestricted U/L and D/L line on my Internet connection
      UUNET/Sprint T1 = $800/month...

      Everyone knows that T1 prices are a joke. Also, the price you're quoting includes business-class service (which you added MORE cost on for later), non-trivial installation, and 100% bandwidth use (which no home user reaches), and is rediculous anyways. Compare against business-class uncapped DSL to be more reasonable.
      the ability to put up a server See above (included)

      "Ability to put up a server" and "ability to put up a 5-million-hit-a-day web server" are completely different things. Many DSL providers give you this privelege, so long as you don't abuse it, and you certainly don't need a T1 for it.
      tech support for any computer problem I have
      Reasonable rate of $65/hour, assuming you're calling only during office hours. Reasonable estimate of 5 hours/month = around $250...

      The only reason for 5 hours/month is if either (a) 4 of them are on hold, (b) the support is extremely incompetent, or (c) the service gives you too many problems in need of supporting. Either way, that's completely unacceptable for $65/hour, so your "reasonable estimate" of 5 hours/month is completely unreasonable.
      and a 99.9% guaranteed uptime on the line
      SLA for UUNET/Sprint. See above. Definitely business grade T1 service.

      Three-nines uptime is "business grade T1 service"? Add one more nine to that, maybe two for a higher price. 43 minutes downtime per month would be consumer-level standard if the DSL providers weren't so blatantly incompetent.
      And I want caller ID, call waiting, every single other feature on my phone, the ability to block business (telemarketer) calls, and the best voicemail system known to man. At least another $100.

      Actually, this is more like $0/month, plus a one-time bill for a fancy phone with an LCD. None of these actually cost the provider any substantial amount, and they're certainly not worth $100/month.
      TOTAL BILL: $2,000+ / month
      You added another $250 in rounding - and, of course, all the numbers you used to get there were bogus anyways.
      And you want this for $200? What the hell are you paying with, Flooz? You'll probably have similar results...
      $200 is low, but it's in the right ballpark. Your figure is rediculous; why it's at +5 is beyond me.
  2. Betting? by Nidhogg · · Score: 5, Insightful
    1. The cable company is betting consumers will see the value of one-stop shopping. But first Time Warner Cable will have get customers past the sticker shock of seeing $230 on their bill.


    Isn't that the same bet that fired off the dot com craze?

    And we all know how well that worked out.

  3. For 230 dollars by gelfling · · Score: 5, Funny

    they have to provide a midget to change the channels for me, and serve me food.

  4. Yes and No by Heem · · Score: 3, Interesting

    I would easily pay one fee to one company for all those services, but be damn sure that it is NOT going to be AOL or MS, sorry but it would have to be to a company that has at least proven it self to be semi-retuable. I use comcast now for cable. I don't use cable TV, but I am kicking around the idea. Supposedly the new comcast plan is going to include some form of IP-telephony (at the cost of my newsgroups I hear, so add another bill for 3rd party news server) $230 is PROBABLY a fair price for all the things they claim to offer, but, ever try to get tech support from AOL? Before I moved in with my fiance and enlightened her to the fact that AOL is not the only place to get internet service (people REALLY still dont know this) I tried several times to get a few things working a little better for her. All I wanted was someone who could speak even a LITTLE tech so I could figure out something that was actually quite simple, but I coudlnt solve without a little technical insight onto how the service works. Now, imagine if you had to call AOL tech support because your service is down. Wait you cant. They host your telephone too. Email them. oops. cant do that. Oh well, I guess I'll go watch some TV while they work out the bugs themselves. OH NO! I cant do that either! I think you all get my point.

    --
    Don't Tread on Me
  5. Wrong tactics by peripatetic_bum · · Score: 3, Insightful

    I think AOL/TW may have made a tactical mistake.

    It seems that if you nickel&dime people, they will pay because the pain of each payment is little. But when you see a big nu mber like $230 dollars, that pain is much much greater than the individual smallers pains. And the individial smaller pains if you add them all up, wont feel like a $230 pain, if you get my meaning.

    As many have already pointed out, this is great for competition,
    and it may be a shock to the cable tv industry if large numbers of people balk at the large price increases.

    Also, as many have noted before, we are at logger heads here, As computer tech gets cheaper and chearper, we get used to it, but the cable tv industry doesnt think like that, they beleive in always increases the price and this just might be the thing to shock them into dropping their prices.

    anyway thanks

    --

    Sigs are dangerous coy things

  6. $230 isn't outrageous _if_ they gave you enough by jht · · Score: 4, Interesting

    I look, for instance, at the menu of services we consume here:

    Cable Internet (AT&T) - $50
    Local telephone (with all the services but voicemail - Verizon) - $60
    Long distance (AT&T) - $50
    Cable television (AT&T - local channels only) $14)
    Alarm monitoring (ADT) $26

    That's $200/month worth of services that are coming in on two wires to my house. And we don't get any of the more advanced cable services - just analog antenna service. If I want analog basic cable, it's another $20. If I want premium channels, the total bill hits that $230 mark and only goes up from there.

    What I don't really do at this point, though, is take advantage of any service bundling yet - though AT&T has been pushing real hard in this area to get local and long distance bundled with my cable line. I haven't bitten yet but if I do it'll save me about $15/month. It's just not worth the trouble yet. So I use two wires instead of one.

    I have no issue with the total price, so long as they save me money over the cost of buying all the services I need separately from separate vendors. I'll stick to multiple bills if there's no price reason to switch.

    I guess the real interesting thing is how much communications takes out of the monthly budget. I look at that $200 figure I cited above, and that doesn't include our cell phone ($35), OmniSky ($29, but it's getting dumped this spring), and my Blackberry ($40, paid by my work). All together, that's a lot of money for communications service of one sort or another. And remember, my cable TV bill is tiny. A lot of people pay for premium services - equivalent to adding my OmniSky to the cable bill.

    I wouldn't be surprised to see that the average household communications total bill comes close to that $200 mark already. If AOL starts offering things like security monitoring over their wire as well, the $230 is probably a reasonable goal.

    --
    -- Josh Turiel
    "2. Do not eat iPod Shuffle."
  7. For everything else... by Anonymous Coward · · Score: 5, Funny

    Basic Cable: $60
    3 Premium Channels: $25
    DSL Connection: $45
    Basic Phone Services: $30
    Some hellspawned idea about "convenience over price": $70
    A monopoly and the knowledge you can get away with the latter: Priceless

    There are some things money can't buy. For others, there's AOL

  8. Why This Will Work... by guttentag · · Score: 5, Funny
    Let's pull out marketing's trusty "Stupidity-Laziness Curve," shall we?

    \
    \P=People
    P\W=Wealth
    ___\_
    W

    At one end of the curve you have people who have made enough money to afford this service, but they have become lazy enough to pay the extra $70/month for the "convenience."

    At the other end of the curve are the people who can't afford the service but are stupid enough to believe it's of value, so they subscribe anyway.

    The distribution of people on this curve is great enough that the service sells and becomes a model for other other companies to copy.

  9. Re:Hmm... by AntiNorm · · Score: 4, Insightful

    So you get all your information from the same AOL/TW source, delivered by the same company... can you say "Vertical Integration" children? I knew you could...

    The problem with this isn't just that the company can charge whatever it wants...the problem is that it can report what it wants to report and ignore what it wants to ignore. IOW, don't be surprised if the news coming out of the member companies -- CNN for instance -- starts to become blatantly biased.

    Incidentally, when the hell is the FTC going to wake up and start giving a damn about anti-trust and consumer protection once again? First, you have AOLTW. Next, you have oil companies merging left and right to eventually form the next Standard Oil. (Were the companies that are merging -- Phillips/Conoco and Texaco/Chevron -- formed as a result of the Standard Oil breakup? If so, then there is NO WAY they should be allowed to merge. That would be just like allowing the broken-up pieces of Microsoft to merge back together should that breakup happen, which I unfortunately doubt it will.)

    --

    I pledge allegiance to the flag...
    of the Corporate States of America...
  10. What I'd pay $230 for by TomatoMan · · Score: 3, Insightful

    If they're going to charge me $230/mo, this is the level of service I'd expect:

    1.5mb down / 640k up, or thereabouts, with no usage caps
    4-8 static IPs
    a kick-ass news server
    all ports open, no service-sniffing
    the right to run servers and do whatever the hell I want with my bandwidth
    priority tech support numbers to people who actually know what they're talking about
    pricing refunds for downtime

    ok, and throw in the basic cable and local phone. That's about what I'd expect for $230.

    Even with all that, I don't think I'd ever trust a "provider" like AOL enough to put all my eggs in their basket.

    --
    -- http://frobnosticate.com
  11. AOL is going to lose out on this one by Sycraft-fu · · Score: 5, Insightful

    Not because people will be against having a sinlge company provide all their services (in fact I'm sure many want it), but because the price is outrageous. Let's take pricing on some local (Tucson) services:

    Analogue phone line: $16/month
    Basic Digital Cable: $45/month
    Consumer grade DSL or CM: $50/month

    All tolled that gives us about $111 per month, and yes I factored taxes in that. That makes the AOL package over twice as expensive. Now just for the sake of argument, let's assume they give you more than just basic service. In all reality we know that won't happen, but hey, we'll assume they give you something comparable to what I have:

    Analogue phone line: $16/month
    Extended Digital Cable: $60/month
    Professional grade SDSL: $120/month

    That's still only $196. To match the AOL price, I'd have to buy 3 premium networks per month (and with digital cable, that gives me about 10 channels per network). Plus, I really doubt they'll offer anything more than basic digital service and just normal CM service, making the first comparison more likely.

    Personally, I think the idea of all-in-one providers is a good idea, provided there are several to choose from. However the reason it would be cool is that in theory it should save you money. Companies should be willing to charge you less overall in return for the fact that you buy more services form them. Cox already does this. You get a discount if you get both a cable modem and digital cable. It's been effective too, it encourages digital cable subscribers to get a CM instead of DSL, and encourages people with CMs and cable to upgrade to digital cable.

    AOL is full of it if they think people are going to pay that much more for one provider service, espically since for most people it is probably going to be double the cost. If they want people to go for this they are going to need to make ti at the very least comparable and probably cheaper than getting all the services seperatly.

    1. Re:AOL is going to lose out on this one by Sycraft-fu · · Score: 3, Informative

      640k. Ok, so technically it's not SDSL, it's RADSL, however the rate is semetric (640k bi directional). The particular deal I have is from Qwest. It's like $50/month for the 640k line, $45/month for the net access and $15/month for the block of IPs.

      Oh, and don't ask me what makes it professional, I'm not sure. Near as I can tell, it's that they let you run servers and don't bitch about it.

    2. Re:AOL is going to lose out on this one by Sycraft-fu · · Score: 3, Insightful

      Ya, but somehow I get the feeling they aren't going to do this. If the deal was that great, it probably would have been mentioned in the article. You'll get a phone line, perhaps some nice features like call wating and so on, digital cable service of some kind, and cable modem type internet access. I really don't think they'll offer more than that, this is AOL we are talking about here.

  12. Re:Hmm... by tftp · · Score: 5, Funny
    don't be surprised if the news coming out of the member companies -- CNN for instance -- starts to become blatantly biased.

    I guess you don't watch TV...

  13. You actually pay THAT much? by Wire+Tap · · Score: 4, Insightful

    Cable Internet (AT&T) - $50
    Local telephone (with all the services but voicemail - Verizon) - $60
    Long distance (AT&T) - $50
    Cable television (AT&T - local channels only) $14)
    Alarm monitoring (ADT) $26


    I pay $30 a month for my cable modem.
    Local telephone service? I certianly don't pay $60 every month for it. Try $30, if that.
    Long distance - are we talking about your calls, or the provider? I don't know of a provider on the planet that charges $50 just for their service - that's because they would be out of business so fast they would never be IN business.
    Cable TV... wait... you said local? If You want local channels only (which defeats the primary purpose of cable television), I'd suggest you use an antenna. And that comes down to a cost of $0 per month.
    As for the alarm monitoring, I have no idea, so I'l stick with your pricing on that. $26 per month.

    If we add all that up, I only come up with a fine little sum of $86. Now, that's more like it. If you actually _NEED_ all that crap on your phone bill (460 way calling, or whatever it is now) then you can't possibly expect that everyone affected by this pricing scheme feels the same way. It's absurd to even assume a faction of that. Regardless, if people don't like the fees, they should learn to live with less - OR, get an organized complaint together and tell this monopolistic corporation to take a look at their business practices. I would NEVER commit to paying $230 per month for all that trash. I don't need half of it, and I sure would not want it from them.

    --

    Man is born free; and everywhere he is in chains.

  14. Perhaps AOL/TW should heed a previous lesson. by alecto · · Score: 5, Interesting
    That's the lesson learned by Sprint ION. ION provided four telephone lines, 8MB down/1MB up DSL (bandwidth shared with voice), and a bucketload of free long distance.

    What, besides lack of marketing killed it? Bundling all that together made customers realize they were paying two hundred bucks for telecommunications! Guess what'll happen when AOL/TW tries the same thing?

  15. Re:Yeah, but... by stripes · · Score: 3, Interesting
    I doubt that any "movies on demand" system is going to be a Blockbuster killer, since with a rental system you get to have the movie over a period of days, and the opportunity to watch it multiple times or episodically. (And the episodic capability is really nice if you've got little kids.

    If they replace the existing dumb cable box with a TiVo-like (and TiVo is a leading contender since they seem to want to license to everyone) box, they can stash the PPV on the TiVo after you order it and you can watch it over the next few days like a normal rental (or months depending on how they set it up, and how much else you want to stash on the box).

    The advantage over NetFlix is it could take a lot less time for the movie to get to your set top (depending on how frequently they transmit the movie you picked), the disadvantage would most likely be a much smaller selection. Plus it's likely not to have all the extras like a good DVD does.

    I don't think I pay over $150 on all my phone/TV/connectivity stuff. I don't care if it goes to one place, or to five like it does now, so long as the service I get is of the quality I want, and I continue to have a choice of providers so I can vote with me feet if one pisses me off (for me this is hardest with my IP access - I can't find anyone affordable except the local cableco, and my TiVo - not only would I have to buy another PVR, but the others don't seem to fit my needs as well).

  16. $1,984,177.35 by TrumpetPower! · · Score: 4, Interesting

    If you were to invest $230/month at a 10% annual rate, compounded annually, from the time you were 20 to the time you were 65, you'd have two million dollars in the bank.

    So, which would you rather have: AOL's ultimate media package, or multiple millions in the bank when you retired?

    b&

    --
    All but God can prove this sentence true.
    1. Re:$1,984,177.35 by alcmena · · Score: 3, Interesting

      If you enjoy something, why deprive yourself for 45 years for some mythical retirement fund. You may not live 45 more years. The stock market can tank and take the money you saved with you. Or any number of other things.

      I'm not saying that you shouldn't save. You should plan for the future. Just remember, you can always earn more money, time comes in a fixed amount.

  17. Re:Time to let the TV go... by Jucius+Maximus · · Score: 4, Interesting
    "I have DSL already... our cable bill for extended Basic just went up to $50/month. We have decided at the next raise cable goes."

    These discussions about american cable and internet access prices always shock me. In comparison to my country (Canada) the US has a much higher population density. And therefore, for technologies like DSL and cable which require more hardware per distance from the central office, it should be LESS expensive to deploy these in the US in comparison to Canada since on average, the american companies should get more subscribers (and revenue) per amount of hardware:

    For example (In Canada, monthly costs:)
    Cable TV (deluxe package): CDN$44.34
    DSL (worst case): CDN$24.95
    Phone Service (Sprint): CDN$19.95

    Total: CDN$89.24 or US$55.93 for DSL, long distance and cable TV.

    Now to me, US$200+ for all that stuff is a rip-off in the extreme. I honestly don't know how Americans have put up with prices being pumped up this high and not revolting. These prices are certainly more than inflated and you are well justtified in complaining.

    Note (1): I pay abour CDN$30/month for internet access, but that's because I don't live in an area with broadband coverage, and my package includes dual-dialup multilink and a shell account.

    Note (2): The deluxe packages for Canadian satellite TV are more in the CDN$40/month range.

  18. Re:Hmm... by EngineOfCuriosity · · Score: 3, Informative

    CNN is IMO already biased. Last night they had a section on Digital Music and Copyright and only presented the view of one "Entertainment" Lawyer who said that all copying of CD's was against the law, as if it were fact,and He failed to mention Fair Use. When the bottom line of the newschannel is run by a record lable such as AOLTime Warner what can you expect?

  19. Econ... by ocie · · Score: 5, Funny

    This must be why I did so poorly in my econ class. I thought that allowing companys to merge and destroy competition lowered prices and improved service to customers. Good thing I got this cushy programmer's job:)

    --
    JET Program: see Japan, meet intere