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Universal Music Prepares for Copy-Protection Complaints

Posted by michael on from the buy-return-repeat dept.

tregoweth writes: "Universal Music Group is preparing for the onslaught of complaints about their copy-protected CDs. They've launched a customer support site, which includes a FAQ ("Can I get a copy of this CD without the copy protection?"), tech support ("Why can't I copy the disc to my hard drive?", which they don't actually answer), a description of the reasons that you can get a refund (including some playback "issues" I hadn't heard about), and the fearsome legalese covering the audio player and compressed audio files included on the CD." Our previous story has more information.

6 of 695 comments (clear)

  1. Re:Simple response by Anonymous Coward · · Score: 2, Offtopic
    . . . the next Britney Spheres. . .

    Now there, boys and girls, is an example of a Freudian slip if I ever saw one.

    ~~~

  2. Re:There once was a troll from South Florida by Anonymous Coward · · Score: -1, Offtopic

    Florida is a great place to be a troll. Plenty of swamp critters to eat and mild winters so you don't freeze under your bridge.

  3. Re:Rip, Mix, Burn . . . by jaavaaguru · · Score: 1, Offtopic

    I know this is OT, but there's nowhere else to discuss it.

    The guy I'm replying to started this thread and got "-1 Troll" for the original post. Then he gets Score:2 for this post, which is identical.

    One of these was modded incorrectly. I believe the 1st one should have been +2 Funny, thus making the second one unnecessary.

    --
    Follow me
  4. Re:Rip, Mix, Burn . . . by Anonymous Coward · · Score: -1, Offtopic
    1. The $3 crack moderator faction burned their points early, and can only moderate a comment one time each (per account with moderator points).

    2. The reply comment was posted at 2--the original poster had high enough karma to do that. It wasn't modded up.

  5. Re:I'm preparing for a first post!! by Anonymous Coward · · Score: -1, Offtopic

    I like pecan pie and apple dumplings. I also like ice cream. I have a hangnail that is bleeding and scabbing over while I type, because I can't find a pair of nail clippers and just ripped the skin off.

  6. Buy CDs from UMG by CaptainSuperBoy · · Score: 2, Offtopic

    Hey! What are you guys talking about? We need to support the music industry! If we don't all buy these copy protected CDs from UMG, the terrorists will have won!