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Universal Music Prepares for Copy-Protection Complaints

Posted by michael on from the buy-return-repeat dept.

tregoweth writes: "Universal Music Group is preparing for the onslaught of complaints about their copy-protected CDs. They've launched a customer support site, which includes a FAQ ("Can I get a copy of this CD without the copy protection?"), tech support ("Why can't I copy the disc to my hard drive?", which they don't actually answer), a description of the reasons that you can get a refund (including some playback "issues" I hadn't heard about), and the fearsome legalese covering the audio player and compressed audio files included on the CD." Our previous story has more information.

2 of 695 comments (clear)

  1. Re:Simple response by Anonymous Coward · · Score: 2, Offtopic
    . . . the next Britney Spheres. . .

    Now there, boys and girls, is an example of a Freudian slip if I ever saw one.

    ~~~

  2. Buy CDs from UMG by CaptainSuperBoy · · Score: 2, Offtopic

    Hey! What are you guys talking about? We need to support the music industry! If we don't all buy these copy protected CDs from UMG, the terrorists will have won!