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Not A Graceful Recovery For HP Customers

An alert reader named michael pointed out this article running at Infoworld on the policy instated by HP of supplying actual Windows XP backup media for their Pavilion only if owners really, really need them. While HP and other vendors have been moving to recovery partitions for a little while, it seems like HP customers have to jump through particular hoops to demonstrate they really need physical media, and aren't very happy about it. The article makes a good point too regarding the installation of Linux partitions. The banner ad on the page is for --guess what? -- Windows XP.

3 of 429 comments (clear)

  1. Won't affect corporate customers much by jACL · · Score: 4, Insightful

    Any large corporation builds a standard image and ghosts it down to workstations anyway. Most places don't want the end-user to get their hands on the original install media due to the support issues that arise.

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    "It remains to be seen if the human brain is powerful enough to solve the problems it has created." Dr. Richard Wallace
  2. Who's to say Linux would be any different? by Starship+Trooper · · Score: 5, Insightful
    The hardware companies are eager to cut corners wherever possible to save a buck in producing their increasingly shotty, slipshod products. In the end, the removal of recovery media in favour of "recovery partitions" conveniently eating away at the consumer's free hard drive space is just another way of putting more cash into the company's greedy coffers. This has nothing to do with Microsoft's licencing or Windows XP or anything like that.

    You can rest assured that, even if they were shipping Linux on these machines, they would probably still opt for providing as little actual installation media as they can get away with. Gateway has always tried to take advantage of consumer ignorance to push their below-average workmanship, which is why they're slowly slipping down the tubes. All the more reason to buy a decent system from Dell, or even better, Apple. You get what you pay for.

    --
    Loneliness is a power that we possess to give or take away forever
  3. You got the software... by M_Talon · · Score: 4, Insightful

    Most systems ship with a CD-R now (and if you don't get one, that's just silliness anymore), so why not just burn the recovery partition to CDs?Voila, instant recovery disks. Me personally, all I want is the OS and any hardware-specific software on CD. Screw the rest of it...it's mostly marketing crap anyway that just cruds up the drive. I hate these companies that want to tell me I need all their "go to this site, they paid us" links and software. Sell me a computer with an OS, and that's it. Can't do that, then you don't get my money.

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    Electronic Frontier Foundation for online civil rights information