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Not A Graceful Recovery For HP Customers

Posted by timothy on from the you'd-better-be-good-and-crashed dept.

An alert reader named michael pointed out this article running at Infoworld on the policy instated by HP of supplying actual Windows XP backup media for their Pavilion only if owners really, really need them. While HP and other vendors have been moving to recovery partitions for a little while, it seems like HP customers have to jump through particular hoops to demonstrate they really need physical media, and aren't very happy about it. The article makes a good point too regarding the installation of Linux partitions. The banner ad on the page is for --guess what? -- Windows XP.

1 of 429 comments (clear)

  1. *yawn by b_pretender · · Score: 1, Redundant
    This isn't news. We've known that they were going to do this for a while now. OEM's, especially HP have never been particularly friendly or supportave of things such as repartitioning and what not.

    Every time I would call Dell Desktop tech-support, they would tell me to run a command from a boot floppy that would restore the computer to an as-recieved state.

    That's not really *support* for the problem. IMHO it's a last resort. Not something that Dell, HP, home-user-OEM should be using all of the time.

    Anyways, this rant lasted too long and I probably no longer have first post.