Alternative Cable ISPs

Mud Husky asks: " I've held out getting high speed access because Comcast had been the only option in my area. Now, Knology is about to start offering cable internet access in my area. Comcast has been the subjects of many Slashdot stories like this and this and so on... I'd like to know if Slashdot users would be willing to share their experiences with Knology (good and bad) and other smaller ISPs. "

Comments

Knology bad!

[John Wilson]

My friends down in Huntsville AL had horrible experiences with Knology about a year or two ago: A quote from one of their websites:

First, to Knology, our cable provider. Due to shoddy service and a general run-around over the past few days, we're on the verge of 1) switching cable modem providers 2) demanding a refund for all the service we didn't get this month. Our service has been out for part of every day for the past week. My apologies to those of you who attempted to access domesticat on Friday afternoon. I was halfway through major changes on the site, and had uploaded files but not rebuilt them with greymatter - and then our connection conked out for about five hours.

They (and all their friends) eventually switched because the service was so bad. Now, that was a year ago, and maybe they've changed, but then, maybe not. It took BresnanLink (later bought out by Charter) 5 years to get cable modem access right up here, and it *still* occationally screws up.