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'No Thanks' Not Good Enough For AOL Promos

Posted by timothy on from the informed-consent dept.

boio writes: "AOL users are suing AOL over its advertising practices, claiming that they were charged for products that they never requested. Apparently these users say they clicked the 'no thanks' button, but still received the advertised products. Of course, we must wonder if these people truly clicked no thanks ...they are using AOL after all, and maybe they had a secret yearning for that Torreador Bed-in-a-Bag ;)."

3 of 221 comments (clear)

  1. Opt-Out is there, but hidden by niola · · Score: 5, Informative

    I had to help my mother with this, but there is a way in AOL to opt out of their marketing crap. I can't remember the top level menue, but it is somewhere hidden in the MyAOL section where you can set your preferences. There are a series of marketing prefences that allow you to opt out of AOL emails, AOL service pop-up ads, etc. Of course they make you click no to each individual type to be a pain in the ass, but the option is there.

    --Jon

    1. Re:Opt-Out is there, but hidden by nuggetman · · Score: 5, Informative

      It's not in the menus as far as I remember. You have to manually go to Keyword: MARKETING PREFERENCES.

      And while that may opt you out of popups and emails, the fact every screen from the mailbox to the address book to profile windows to the welcome screen to chats (the list goes on and on) is littered with ads doesn't change.

      --
      ...and that's all there is to it.
  2. Re:Check this out too by falloutboy · · Score: 5, Informative
    We learn that they're suing to, among other things, keep the products that were sent to them at AOL's expense.


    According to article 2 of the Uniform Commercial Code, if any party sends another party unsolicited goods, the recieving party is entitled to keep them. They don't even have to sue for that.