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Simple-to-setup Expert System?

Posted by michael on from the ask-the-computer dept.

Mark Hood writes: "I've been asked to provide a simple trouble-shooting guide for new engineers to follow when presented with an unfamiliar fault or bug report. Mainly this can be done with static web pages and a series of 'yes/no' questions... (Is it plugged in? Is it switched on? etc) but a nice facility would be to allow engineers to update it with what they did to fix faults / gather information. The question is: does anything simple like this already exist? Web searches turn up loads of 'Expert System Shells' or 'Programming Systems', but I was hoping for something that wouldn't require months of dedicated time (this is not my job, I'm just helping out :). Anyone done this at their workplace? Any hints? Or should I knuckle down and write a few CGI scripts for adding data to a web page?"

3 of 28 comments (clear)

  1. Here ya go: by oni · · Score: 3, Funny

    problem_flowchart.jpg

  2. Redhat? by Yarn · · Score: 3, Funny

    Oh, I thought you said 'exploit' system...

    :)

    --
    -Yarn - Rio Karma: Excellent
  3. Re:Old game "animal" by Anonymous Coward · · Score: 1, Funny

    You could probably use this game as an expert system if your engineers were somewhat open-minded:

    I think I'll try a guess now...
    Is your animal a Elephant?

    > no

    I give up! You win! What was your animal?

    > Oxygenation of feedstock upstream of reactor

    I need a yes-or-no question so I can later tell the difference between a Elephant and a Oxygenation of feedstock upstream of reactor.

    > Is reactor temperature above spec?

    What would be the answer be for a Oxygenation of feedstock upstream of reactor?

    > yes

    What would be the answer be for a Elephant?

    > no

    I now know 3 animals!
    Want to play again?