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University Network Policies and Punishment?

A not-so Anonymous Coward asks: "I'm a student in the dorms at the University of Colorado, where every room is wired with Ethernet. I bought an 802.11b access point and card, and have been using them on the network. 2 days ago, I came home to find out that my network access had been shut off. When I called ITS, they said it was because I was running the access point, and this was against policy. I proceeded to look through CU's site, and read the entire AUP and terms of use. Nowhere in these agreements is any ban on using wireless equipment in-room. When I called back to see when I could get my access turned back on, I was told that the one person that could help me was out sick. So far my access has been off for 2 days and counting, and chances are slim that I'll get it back by Monday, leaving me with a total of 5+ days without access, all for a violation I was unaware of, and had no warning about. Do I have any rights to force them to turn my access on earlier, or do I just sit without access until they get around to helping me?" Now assuming the AP was not completely open to public access, what possible reason is there for such a limitation? Most kids now go to college with laptops, and an AP is probably the best way for them to work (ie, not tied to the wall). My recommendation would be to politely talk to the University IT department? If anyone else has been in similar situations, how did you go about dealing with the University to get your account/email address/network access restored?

4 of 101 comments (clear)

  1. total of 5+ days without access by Oily+Tuna · · Score: 4, Insightful

    total of 5+ days without access

    What a whiner! Wait until the appropriate person is well again and stop moaning. Internet access isn't a right.

    If you need it for your studies borrow your friends' (if you have any) or go to the library.

    --
    Mmmmmmm ... sushi.
    1. Re: total of 5+ days without access by EnVisiCrypt · · Score: 5, Insightful

      It is if you pay for it.

      When I went to OSU they kept hiking tuition, presumably to cover costs like an internet connection. That's a bill that I'm footing, so damn it, I expect them to respond in a manner befitting an ISP, rather than an altruistic organization who just happened to bless me with a connection.

      They charge you money for a reason, and it certainly isn't for the food.

      --


      *everything* is Orwellian to cats.
  2. Sorry, but... by uslinux.net · · Score: 4, Informative

    As per the AUP you mention:

    * ResNet services and wiring may not be modified or extended beyond the area of their intended use. This applies to all network, hardware, computer lab and in-room data jacks.

    This one is questionable, since it does (or can) extend use outside the room

    * ResNet may not be used to provide the University of Colorado computer services or Internet access to anyone outside of the Residence Halls community for any purposes (other than those in direct support of the academic mission of the University).

    Aside from the inherent insecurities in WEP, they may not be sure you
    are even using WEP, which would (or certainly could) provide access to
    others outside of your residence halls

    * The University of Colorado specific or commercially obtained network resources may not be retransmitted outside of the University community.

    As per the AUP you mention:

    * ResNet services and wiring may not be modified or extended beyond the area of their intended use. This applies to all network, hardware, computer lab and in-room data jacks.

    This one is questionable, since it does (or can) extend use outside the room

    * ResNet may not be used to provide the University of Colorado computer services or Internet access to anyone outside of the Residence Halls community for any purposes (other than those in direct support of the academic mission of the University).

    Aside from the inherent insecurities in WEP, they may not be sure you
    are even using WEP, which would (or certainly could) provide access to
    others outside of your residence halls

    * The University of Colorado specific or commercially obtained network resources may not be retransmitted outside of the University community.

    And not being sure about the location or range, this could also apply.

    So, frankly, don't gripe. Those terms are designed to be loosely interpreted. Point is, while YOU may not feel you violated any rules, THEY do, and THEY control the access. Perhaps you can get approval now, but if not, just accept it and live with it. Life is unfair.

  3. Re:Read this part of AUP by foobar104 · · Score: 4, Insightful

    However, in their terms of service, they say the access is a "privelage" not a "right". That could probably be argued as long as *you* are paying for the services of the university - why should it not be a right?

    What you're describing really isn't a case of access being a "right"-- which would make the subsequent denial of that access a 6th amendment issue-- but of breach of contract.

    If the University agrees to provide you with internet connectivity in your room in return for your tuition or housing fees-- either as a separate itemized fee or as part of a package of services-- then you have a contract with the University. If the University violates their terms of this contract, then you have a legitimate grievance against them.

    But the key there is that the University, in turning off your service, has to be in violation of the terms of the contract. In order for this to be true, two things must also be true:

    1. The University's provision of access to you is an explicit term of your housing contract, like electricity.

    2. The University's contract with you does not have a discretionary clause.

    The University, however, is probably smart. They probably do have a discretionary clause. I haven't read any of the documents linked to in the original post-- 'cause I'm lazy-- but it's probably in there somewhere. "We provide this service to you at our discretion, and may disconnect or discontinue this service, temporarily or permanently, at any time... " and so on.

    So basically, no, internet access in your dorm is not a right, and it's probably not something that you can fight on contractual terms.