Time Warner Finds AOL Email Inadequate

DragonMagic writes "MSNBC.com carries this article describing the woes at many of Time Warner's companies after AOL's merger, where the internet giant tried to migrate them all to AOL's email services. From crashing software and attachment limits, to missing and misdirected mail, companies such as Time Magazine had to go so far as to have hard copies rushed before deadlines by cab! Plans are now to retreat from this forced migration and return to the services previously held by each company."

Comments

Re:Why use AOL?

[great throwdini]

I don't know if they're using the AOL client or not but...

...I'm going to go ahead and post my speculations anyway? Does that make any sense at all?

[T]here should be no need for them to either. AOL owns Netscape and owns a share in iPlanet so there are plenty of "normal" email options to choose from both on client and server.

A reasonable attempt to apply logic to this topic. Unfortunately:

Perhaps some overzealous manager issued an edict that everyone *must* use AOL even though it's email software is next to useless in a work environment.

Or perhaps not. You take the time to point out that AOL/TW controls a number of possible resources they could leverage, then jump right back to the assumption that the corporation rebadged AOL 7.0 for internal communications. Unbelievable.

At least read this excerpt from the MSNBC article. Or maybe go back and read the article first?

Some axioms /,ers don't get

[Lovejoy]

There's some kind of weird rock/paper/scissorian order to these that I can't quite figure out, but here they are:

1. Easy beats hard
2. Cheap beats expensive
3. Open beats closed

Macinauts don't understand "cheap beats expensive" and Linuxheads don't understand "easy beats hard" and we both scream about the POOR QUALITY of AOL/MS software. Guess what - users don't give a crap about quality. That's the fourth axiom. :-)