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Time Warner Finds AOL Email Inadequate
DragonMagic writes "MSNBC.com carries this article describing the woes at many of Time Warner's companies after AOL's merger, where the internet giant tried to migrate them all to AOL's email services. From crashing software and attachment limits, to missing and misdirected mail, companies such as Time Magazine had to go so far as to have hard copies rushed before deadlines by cab! Plans are now to retreat from this forced migration and return to the services previously held by each company."
AOL is gonna be really angry if Time Warner switches to using Hotmail.com. :-)
I looked who was talking, and it was THE WALL STREET JOURNAL.
Check the byline of the authors.
"And like that
To deal with this mail problem and not look like hypocrites, AOL will create a new proprietary mail protocol called ALPO (AOL + POP).
The e-mail problems have led many staffers to resume pre-Internet habits. Employees say they are faxing and using Federal Express more than before. They also are picking up the phone or wandering down the corridors in search of human contact. "If all goes well, we'll never have to use e-mail and we'll have to start talking to each other again," says one magazine writer.
Some of the employees have even decided to spend time with their children reading books printed on actual paper. One employee has decided to start up a band with some of his cube mates. "Jim here and I have been neighbors for over 3 years and we used to e-mail all the time, but now that e-mail has become unreliable I've had to actually get to know him. He's pretty groovy."
42 - So long and thanks for all the fish.
From the article: "and if they [senior and junior executives] tried to send messages to large groups of users they were labeled as spammers and locked out of the system.
This is BAD THING??????? This "feature" should be used as a management training tool.
They may run "an" AOL client and they may read mail off "an" AOL server but how do you know they are the same client/server as what the rank and file use?
Because I wrote the mail system.
Jay