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Apple Wants Your Input
Johnny Mnemonic writes "Apple is asking for feedback specifically from PC users about why you might be considering a Mac purchase, or if you recently purchased a Mac for the first time, why you made the switch. A good opportunity to sound off about your Apple peeves, but also a chance to let Apple know what you think they're doing right. The Mac OS X feedback page, originally from the Public Beta, is still up and accepting feedback, also."
What about asking why people aren't considering Apple? Seems to me they're just soliciting favorable commentary.
If I was in Apple's marketing department I'd be asking "what would it take to get you to switch to Macs?" not "why are you thinking about buying a Mac?" or "Now that we have your money, what do you think?"
There are two main things stopping Apple from gaining greater market share: Price and Applications. They cost too damn much (for what you get) and don't have all the apps that Windows (or even Linux, these days) has.
I'd really like to see Apple get their act together and take about 30% of the desktop market instead of the pathetic share they have now. I'd be happy as a clam if Linux could steal just 20% of the market, give Apple 30% and let Microsoft keep the majority but keep them on their toes.
I fell in love because of the UNIX environment that can also run Office natively, meaning that I don't have to use Windows ever again.
Two years ago, I never would have considered a Mac, nor would anyone I know, except for artists. Now, my wife, my mother and about 85% of my technical friends are Mac users.
OS X really has something for everyone. My mother loves iTunes... it's so incredibly easy to use. My wife and I like the support for DVD burning. I've recently tried some PC products to do this, and they just aren't mature enough, whereas the Mac solution is simply brilliant.
Ease of use and a real UNIX architecture really make it worthwhile. The cost of hardware is a minus, but I feel it was worth the extra money.
I haven't owned an Apple product since my Apple //c got retired. I switched to PCs because of usability. During the Mac vs. IBM compatible days, Mac users talked up usability, IBM compatible users agreed that Macs were more usable, we called them idiot machines. During DOS and DOS/Win3.1, the greater configurability of the PC made us feel like were were more in control.
I am 23 years old, a Windows NT 4.0 MCSE, run a small startup software and network services shop, and I am looking at the Macs more and more every day. When my fiancee, a senior music major, wanted a computer to be able to email, web browse, compose music on, and make MP3s of her class listening assignments (instead of sitting in the library), we found her the iBook. She decided to get the CD-RW/DVD model because she wanted to be able to make CDs of these songs so she could listen to the music assignments anywhere. She absolutely loves the machine, and the iPod I bought her for Channukah.
My office network consists of Linux servers for our database servers, (PostgreSQL 7.1), OpenBSD for the web servers, NT 4 for the internal network servers, and Windows 2000 for the desktops. After pricing out replacement desktop computers for our Compaq iPaqs, we realized how competitively priced the iMac is (with the configuration we'd get, its cheaper than the Compaq w/ monitor, a little more expensive than we'd pay without replacing our current Compaq monitors). After wrestling with dual monitor issues on Win2K, the plug and go of OS X is appealing.
The reason we will probably switch to OS X (on the desktop) this summer, TCO.
I need a full time sysadmin for our Unix machines, it is outgrowing our ability to have programmers admin the boxes. We are starting to get close to needing a full-time NT guy to administer the network. We are a small company, and both is beyond our means. We want to replace the NT network infrastructure, and switch to Linux network servers. To best make this happen, we want to migrate the desktops from Win2K Pro to Mac OS X, which we believe will reduce our network costs. We have several Windows machines, and they will likely remain for special purpose usage (web developers that need to view sites in Windows + IE, Quickbooks, other specialty applications), but everyone's primary machine will likely move from a Compaq Win2K machine to an Apple machine. Developers will get Powermacs for dual monitor support, everyone else will get iMacs.
The only thing delaying this switch (beyond startup costs of buying all these machines) is coming up with a solution to replace Exchange. We need to determine a centralized accounts repository, email, calendaring, tasks, etc., system before the migration. Afterwards, we look foward to ending this dual environment of many Unix machines and a Windows network.
Thanks for the great work. I've been following Apple with interest since the NeXTSTEP acquisition, and OS X is terrific. I feel better after a good friend that is a major Unix geek (stopped using Linux in 1997 to switch to FreeBSD, administered Solaris machines, Dec Alpha Digital UNIX machines before the Compaq buyout, etc.) recommended it as the best Unix out there.
Alex Hochberger
Feratech, Inc.
I'm a couple of weeks into an experiment. Over the holidays I indulged a consumerist impulse and bought a Titanium Laptop. After the second credit card statement arrived, I decided I'd damned well better get some use out of a machine that I paid roughly $3,000 for. So for the past 2+ weeks I've left the Linux machine off and have used the TiBook as my sole home machine.
;-)
For the most part, I have no complaint. Many long time OS 9 users are vocally unhappy about the Aqua GUI. I'm a longtime WindowMaker user, so I'm on conceptually familiar ground. I like being able to SSH into my laptop from work and continue the project I was working on. I like the fact that fetchmail and sendmail come pre-installed on my laptop. I really, really like the OmniWeb browser (http://www.omnigroup.com/applications/omniweb/). I like watching (the Pro only) QuickTime movie trailers from quicktime.apple.com when it's 1:30 AM and I really ought to be in bed. I'm very impressed with iTunes and iPhoto. I assume at this point that if I owned a digital movie camera that I would be impressed with iMovie, as well.
I do, however, have two noticeable complaints:
1) I've spent the weekend trying to compile PHP 4.1.2 on this damned machine, and I'm getting tired of reading potentially helpful posts on various mailing lists which all end in the same error message:
"/usr/bin/libtool: internal link edit command failed"
If anyone has encountered this error message while compiling PHP 4.1.2 and resolved matters to their liking, I would be delighted to hear what you did.
2) I bought Civilization III for Mac OS X. I have a 677mz G4 processor with 512 MB of RAM, and the damned game is so slow its almost unplayable. That's simply unacceptable. I can't remember the last time that I cursed so much at a game. It doesn't matter if companies port their software to Mac OS X, if the port is practically unusable.
One final thought, unrelated to the previous statements:
I don't give a damn about the price. I don't use Linux because it's Beer-Free. I've happily paid for every version of the OS that I've used over the past five years; I understand how a Market Economy works. If you tell me that you didn't buy a Macintosh because it didn't do something that you needed, or because it did something you found unacceptable, I'll gladly accept that. But if you tell me you didn't buy a Mac because you were too cheap, rest assured that you won't get invited to any of my parties. I'd rather have no scotch than cheap scotch
Best regards,
Mike McC