Gates Testifies in Antitrust Suit
teamhasnoi writes "Bill Gates is testifying today in the Microsoft antitrust case.
Here's the 5 page executive summary (pdf) and
here's the 163-page full version (1.1 MB pdf). Bill waxes on about the early days, talks about .NET, xml, and why Microsoft should not be penalized for its role as 800 lb. Gorilla. (Developers, Developers, Developers)" Other readers point to the BBC story on Gates' testimony, as well as a similar one at Yahoo!.
There is an HTML version of the 163-page version on Microsoft's web site.
Look at Everett Rogers' work on the diffusion of innovations. Basically, once an innovation has been picked up by about 25% of the available market, network effects (people talking to each other) take over and adoption becomes virtually unstoppable. Just the use of MS Office gives Windows a thoroughly entrenched position.
Can MS be dislodged? Let's say that the various *NIX factions get organized enough to make a serious run at displacing MS Windows. Rogers lists 5 conditions that are required for an innovation to be successful, and they place alternate operating systems at a disadvantage (definitions from Rogers' site, italicized comments mine):
So, anyone want to make Gates' nightmares come true?
...from MS to Redhat to Sun, everyone bundles, is forced to, or goes out of business because that's what the customer wants.
However, the manner in which companies do the bundling varies widely. Take Solaris, for example.
Sun hides nothing when it bundles software and gives credit where it is due. They do this with Apache, Perl, Java, X Windows, and the Berkeley UNIX compatibility tools, for example. The user is never forced to use these tools, but they certainly may choose to. The only component of Solaris a person is really forced to use is the kernel. Otherwise, Solaris is very modular allowing the user to pick and choose pretty much everything else.
The same is true for Linux and the free BSDs, as well. This is not true of Windows.
The difference between Microsoft and everyone else is that Microsoft is arrogant, imposing, and rude towards its customers. Microsoft has lost the notion of working for the customers, which is why more and more people are turning away from Microsoft every day.
Companies should be bending over backwards to satisfy their customers, and they should be honest about it, too. Meanwhile, Microsoft has been steadily dropping in rank on my list of companies that have earned my business. I think it will be very soon before Microsoft drops off that list entirely.
Healthcare article at Kuro5hin