Setting up an Internet Cafe?

ioquatix asks: "Hi there... I am planning (not 100% sure yet) on setting up an internet cafe in Christchurch, New Zealand. However, there are many interesting issues that I must resolve first, such as location, staff, security (thats one of the big ones, unfortunately), and computers. The question I want to ask is, who out there (there is bound to be a few) has set up an internet cafe, and what advice can you give?"

"What kind of set up did you start off with: 10 computers, 256kbit DSL, a dedicated T3 or something else? I am currently looking at 8 computers with some form of DSL (this should be the most cost effective solution). Cable might be available, but it depends on the location.

This internet cafe is primarily aimed at gamers, and I am interested to know how much success small internet cafes have had with bulk software purchases (say X = number of computers (8 to 10), X licenses for Half-Life and X licenses for Starcraft etc). I think I can get into contact with suppliers in Australia, but X licenses may still not be enough to be bulk. What suppliers (in the Australia/Pacific region) have other internet cafes delt with and bought software from? Please pass along any lessons learned if so.

What kind of times are the most popular? Being open all day costs a lot, so I was thinking of being open 5~6pm to about 11pm, seven days a week, and also having an 'all night special' on friday nights. What times do you run your internet cafe? What kind of special all night things do you have? For the readers out there, what times would be optimal for you and what kind of 'specials' would you want?

I am also interested how you deal with security. I have been thinking of basically hiring a bouncer to deal with gatecrashers and such (but this is rather expensive). Is security this much of a problem? I mean, how do you deal with a car of five drugged and drunken idiots intent on (as in smashing window/door down intent) getting some counterstrike goodness (or just seeing what happens when you stick someones head inside a broken monitor)? Do internet cafes attract this kind of person? I was talking to my parents, and they were saying that drunken people just drive around looking for a joint to gatecrash, and being open at 11pm just sounds like trouble to me. So does your internet cafe hire bouncers or some other form of security?

I had thought I would get people to 'register' first, and then book appointments beforehand - perhaps even some sort of video security system on the front door (or maybe even fingerprint ID/keycards). Has anyone tried anything like this and has it been successful? Can you recommend any such systems in existence? Any kind of 'register' before use system will always cause hassles for new users, and put off the casual gamer, which is also a problem...

The security situation also has a lot to do with location. I am currently looking at an area close to the local university, and also a location within the university. Getting a site within university would solve a lot of the security problems (university has its own security staff) so this would help, but I am not sure if there is a space currently for rent.

What kind of system should I run? Obviously most games are only going to run on windows, (and wine is a bitch, and imagine the bitchiness multiplied out against X machines), but I don't want to buy windows licenses (and I also don't want to pirate software) so where can I pick up some second hand windows 98SE licenses for a small cost? Would it be legal, if I was to advertise I will pay $20 for your win98SE license? Or would I be better off buying X licenses for Micro$oft Super Advanced Multigaming iExecution eServer Special Edition?

Anyway, I am not sure I have even thought through all the issues yet, and I am sure there may be something I have forgotten something, but this is just an idea I had, and the figures work out pretty nicely on paper, for a student income ^_^.

If you have any suggestions, please write me! I will be very interested to hear what you think.

Samuel Williams
coolfr3ak@gmx.net
http://utopia5.mine.nu/"