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An interview with Ad-Aware's Nicholas Stark

Andrew Leonard writes: "In the wake of the Ad-Aware/RadLight spyware vs. anti-spyware showdown, Salon has an interview with Ad-Aware's Nicholas Stark, who explains in no uncertain terms Lavasoft's determination to match every move by the spyware developers."

12 of 198 comments (clear)

  1. license (illegal?) by cdf12345 · · Score: 5, Insightful

    "You are not allowed to use any third party program (e.g. Ad-Aware) to uninstall applications bundled with RadLight."

    As far as I know a license statement should only apply to when one is using software, I think legally a court would uphold that a license cannot tell someone what hardware or other software they can or cannot use.

    The interesting thing with this is that the are forcing users to comply with a license which is probably not even legal.

    As for uninstalling software without any other warning, wouldn't this be on the same level as a destructive virus? I sure as hell wouldn't pout my name on a virus.

    Also it never states that the software will be removed. It says you cannot use other applications to uninstall their spyware. So you can have anti-spyware installed on your computer without breaking this (probably illegal) license.

    I would think the company is liable for criminal damage to property much like a virus writer would be.

    --
    Chicago2600.net more than a lifestyle, its a survival trait.
  2. Re:well I'm not surprised... by gnovos · · Score: 5, Insightful

    That's what he's been doing to them - so why the big ho-ha when he gets a bit of his own medicine?

    Simple, because that is what is his users ASK of him. Most people download spyware don't know that it's there. When was the last time you intentionally installed Cydoor? When was the last time your version of p2p software said in big letters "This software will install spyware now Yes/No"?

    Now if he packaged ad-aware inside of kazaalite and didn't tell anyone what he was doing, THEN he'd be getting a taste of his own medicine. This, however, is completely different.

    --
    "Your superior intellect is no match for our puny weapons!"
  3. Re:Software licenses by NoMoreNicksLeft · · Score: 5, Insightful

    Dude, while I agree in general with you, who says this needs to go to court? Think of it this way...

    Someone writes a "contract" that says if you happen to walk across a particular stretch of sidewalk, not only will they keep that sidewalk clean for you, but you agree to give them 50% of your salary for the next year. Then they post a copy of it well off the sidewalk, where it isn't easily read (not without binoculars). So, curious, you walk across that sidewalk up closer to it, so you can read the "sign"... is there any reasonable person that would contend you agreed to this contract?

    If the dumbass that pulled the stunt took you to court for breach of contract, would the judge even hear it, or would he toss it out, only after chastising the plaintiff's lawyer?

    How is a EULA any different?

  4. How do you make money? by mgblst · · Score: 5, Funny

    We do offer an enhanced version of Ad-Aware called Ad-Aware Plus, [which costs $15]. But money is not the primary goal and has never been; it's mainly used to pay the server and bandwidth costs. We all have "regular" jobs or are students, and do this in our spare time (although it uses up a lot).

    Perhaps if they included some sort of advertising program with ad-aware, they could make some real money!

  5. Pot. Kettle. Black. by TrinSF · · Score: 5, Interesting

    Well, except that's *not* what Ad-Aware and similar products do. They *don't* make a clear connection between uninstalling 'spyware' and decreasing functionality of a program.

    I've worked personally on both sides of this fence, with one of the companies named in the interview. I can't tell you how many times I had email exchanges with users that ran like this:

    USER: Suddenly my version of [Product] won't work! I get a message it's missing [filename]; what happened?

    RESPONSE: You may have installed a program that "removes spyware" that has removed that program element. Programs like that are designed to remove advertising software from your computer. You're welcome to do that, but if you don't want to see ads, the free version of [Product] is not for you. You should try [Pay Version of Product] or some other product that is not ad sponsored.

    USER: But I don't understand! The program said it would get rid of evil viruses and bad programs! It didn't say it would remove parts of the programs I use. Why doesn't it say your programs might not work any more?

    RESPONSE: We suggest writing to the support address of the "spyware removal" program with your concern. Maybe they will change their documentation to make that more clear.

    I myself was *personally* responsible for making sure that software that included ad components had clear, readable EULAs. The software had to all but slap the user in the face with the information -- it had a first line that said, in all caps, that the program was AD SUPPORTED and would DISPLAY ADS. It urged, in all caps, that users *read* before they agreed. I fought with developers who wanted to make the EULA less visible, to ensure that it couldn't be dragged off the desktop or otherwise avoided.

    The bottom line is that it didn't matter. I could explain to a user in simple plain language what was going on, and the user would still *ignore* the whole text.

    I've become increasingly frustrated by the topic of late. From what I can tell, there are people who feel justified in robbing others of income by repackaging software to remove advertising components. For almost all advertising supported software I'm aware of, an ad-free version is offered for a cost. If you don't want ads, or don't want "spyware", pay for the software. It's that simple. But to actively take income from people simply because you don't approve of their business model is heinous.

    Actually, now that I think about it, this is not the first instance of this sort of activity. I remember a developer with a popular product which was ad-supported that used to check for ad-removal programs and bring up a popup window that said something like:

    "[Anti-adware program] has been found on your system. It may remove files that this software needs. Do you want to remove [Anti-adware program]?"

    A pretty nice bit of turnaround, I always thought.

    1. Re:Pot. Kettle. Black. by NoMoreNicksLeft · · Score: 4, Funny

      "But to actively take income from people simply because you don't approve of their business model is heinous."

      You're right, I'll write my state representatves this instant, and insist that they repeal fines for drug dealers. Throw them in jail, yes, but taking money because I don't approve of their business model is truly heinous.

  6. The Legality Of Spyware by I+Want+GNU! · · Score: 5, Insightful

    Shouldn't spyware be illegal? Most of it operates as trojan horses, which are similar to viruses, and those are illegal. They mess up the normal functioning of computers and are unauthorized. Maybe they have privacy policies saying that this is ok, but would these policies stand up in court? Often these policies are only made as such so that the consumer won't challenge them, and they are probably questionable legally. You can't take away rights from the consumer that they can't give up.

    I mean, if a virus had a license agreement, would it be ok to use it then? And what if the virus attached on to another program with a license agreement that you probably wouldn't read? That is really what these scumware programs are doing. It is an outrage!

    1. Re:The Legality Of Spyware by foobar104 · · Score: 4, Informative

      Oh, for the love of god. For the nth time, it's viruses, not virii. One of the characteristics of the English-speaking geek culture is the use of specialized jargon or shibboleths; but another characteristic is an above-average emphasis on correctness and precision. Using a made-up word like "virii" doesn't make you cool; it makes you sound stupid.

      First, the Latin word "virus" meant slimy liquid or offensive odor or taste. It was an abstract noun that didn't lend itself to pluralization, and in fact Latin had no plural for it. Modern languages have all invented their own plurals when "virus" entered their vocabulary: German, Viren, French and Italian, virus (they use the same word for singular and plural, like we use "deer").

      Second, and most important, the OED gives only "viruses" as a proper plural for "virus."

      More details on the etymology of "viruses" can be found here.

      Oh, and before you ask, it's "boxes" and not "boxen."

      Thus endeth the lesson.

  7. Re:Radsoft by _Sprocket_ · · Score: 5, Informative


    But how is it an unrelated product? Ad-Aware goes out and specifically prevents programs like those put out by Radsoft from working properly. While I agree it isn't right that Ad-Aware is removed from the user's program without due warning, it is far from unrelated.


    Its pretty simple. Radsoft's package can function perfectly well with Ad-Aware also installed. They have nothing directly to do with each other.


    Granted, the politics and business of the two clash. I could understand that Radsoft feels threatned by Ad-aware. And it wouldn't be suprising if they took measures to protect their revenue. However, I would expect them to take steps to ensure all installed components remain installed for their application to function.


    Of course, Radsoft has done a great job at displaying their attitude towards their users. Not only does their revenue apparently depend on the questionable (and apparently unappreciated by users) practice of spy-ware, but they take the same attitude to underhandedly remove software with which they have a political axe to grind.


    One final point. Ad-Aware is considerably different in intent and attitude than any of the software it targets. First, the Ad-Aware user actively selects what components (including applications, libraries, registry entries, and cookies) to remove. Secondly, it is widely supported as it provides even fairly non-technical users the ability to discover hidden software installed on their systems and remove it despite the great lengths that software goes to hide and resist being removed.


    If Radsoft and their clients, as well as the apparently growing number of like-minded business and applications developers, dislike the power provided by Ad-Aware then they should seriously re-examine their business plan. There is considerable resistance towards their methods. And simply attempting to remove Ad-Aware does little more than reveal their contempt for their user base.

  8. Re:boot disk ad-aware needed by Technician · · Score: 4, Informative

    Actually I run AdAware over my LAN. I attach the drives of all my machines and scan them from the admin console periodicaly. None of the workstation machines have privilages of any kind on the admin machine which does the scanning over the LAN. The admin machine is not sharing any drives. The scan is done at the same time the LAN is swept for viruses in additon to the local machines anti-virus software.

    This catches any software that tries to attack the anti-virus software and the AdAware software.

    --
    The truth shall set you free!
  9. One thing we forget by rickthewizkid · · Score: 4, Interesting

    The problem I see is that you are not TOLD about the advertising software upon installation of certain software. I'm sure there are a few people who are willing to put up with some ads, or donate a few CPU cycles, in exchange for something free, but, I am not. However, I was not told about that fact and allowed to make my decesion based on the fact that program XXX would also covertly install advertising and distributed computing apps as well.

    In sort, it's MY computer, _I_ should be the one who decides what is on it. Not only for my own desires, but also to be polite to other people on the 'net. What if one of these spyware programs were to catch (or come with) a virus? My computer would (without my knowledge) spread this virus to other people....

    Of course, I run Linux anyway so this does not *really* apply to me. That is, until some large corporation buys the rights to Linux and starts releasing an adware-enabled version...

    Bringing up eth0 [OK]
    Downloading new artwork and features [OK]
    Installing new ads [OK]

    Oh the horror... :)

    Excuse the brain wanderings, I've been up all night coding... :)

    -RickTheSleepyWizKid

  10. Bitten by Ad-Aware, start the cold war. by krcroft · · Score: 4, Interesting
    My software, Radiate generated a false-positive in Ad-Aware because my executable filename ( Radiate.exe ) matched that of a scumware company Aureate Media's.

    As a freeware developer, I now have to invest extra time to get the latest list of targeted filenames by Ad-Aware and similar software.

    Ad-Aware is simple-ware with a noble cause - I can't fault it for that. Perhaps it needs to do more fuzzy searches, such as "expected registry keys", "expected support files", "exe file size greater than 2mb (to catch patched exes)" to ensure a positive match, and report the results "98% chance it's a positive match.".

    Where is this cold war taking us?

    Morph-ware: The ability to change the signiature of your software dynamically - filesizes, filenames, icon pixel color variations, title bar text manipulation, and randomizing the internal exe identifiers for windows.