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Employees Are The Biggest Security Threat

blankmange writes "BBC News is reporting that the employees of a company pose the biggest threat to security. "Digital cameras, MP3 players and handheld computers could be the tools that disgruntled UK employees use to sabotage computer systems or steal vital data, warn security experts. The removable memory cards inside the devices could be used to bring in software that looks for vulnerabilities on a company's internal network. The innocent-looking devices could also be used to smuggle out confidential or sensitive information." Unfortunately, this is not news, but it is amazing how slowly the general public, corporations included, comes around on issues like these. "

26 of 328 comments (clear)

  1. Make the workers not disgruntal then... by forgoil · · Score: 5, Insightful

    Yes, sounds stupid, but I would find it to be a better idea than to implement some kind of 1984/Farenheit 451 security "utopia". It should also help the companys success in the future. Happy people work better and doesn't try to screw you over (in the bad sense that is).

  2. What about employers by line-bundle · · Score: 5, Insightful

    Ultimately it is employers who set the tone for a company. Employees actions are (in part) a reflection of how they are treated by employers.

  3. it's easier than that to cause harm... by Hooya · · Score: 5, Funny

    call the BSA hotline.

  4. Already wary of this... by thesolo · · Score: 5, Interesting

    Like I said in one of my previous posts on the subject (that I cannot find now for the life of me!), the company that I work for is already very wary of it's data and the "toys" people bring into the office. And now thanks to those keychain-sized USB drives, every guest has his keychain checked before he enters, and has to empty his pockets. Of course, you could still sneak one in, anything is possible as we aren't going to be implementing strip searches anytime soon. ;)

    In the mean time, we keep all the sensitive data as locked down as possible, and hope for the best. I suppose in the end it is just part of human nature; even the most honest, trustworthy of people will steal from you if given the right motivation. Caring managers and a good working environment go a long way to prevent theft (and general unhappiness/turnover!), perhaps even moreso than good security personnel.

    1. Re:Already wary of this... by CharlieG · · Score: 5, Insightful
      And now thanks to those keychain-sized USB drives, every guest has his keychain checked before he enters, and has to empty his pockets

      And your guests stand for this?
      Folks, three times in recent months I've walked out on places, or canceled tickets to an event that said they wanted to search me. Yes, it's their right to ask, and it's my right to say "No". Then it's up to them to decide which they want more - me, or their rule

      To quote a Sci-Fi story being written by a guy on the net:
      "Contract Addendum 4: The person of the Guild Certified Consulting Programmer is inviolate. Attempts to search the Consulting Programmer's person, vehicle, or home are considered both a violation of contract and initiation of force." -- Page 23 of the Guild's Standard Contract
      --
      -- 73 de KG2V For the Children - RKBA! "You are what you do when it counts" - the Masso
  5. Reminds me of NSA security alert on "Furby" toys by Seth+Finkelstein · · Score: 5, Funny
    This reminds me of the famous NSA "Furby Alert"
    As harried parents scrambled in the weeks before Christmas to get their hands on these homely, high-tech cyberpets that supposedly repeat what they hear, the supersecret spy agency put out a "Furby Alert" on its internal intranet in early December and banned the Furby from Fort Meade.

    "Personally owned photographic, video and audio recording equipment are prohibited items. This includes toys, such as 'Furbys,' with built-in recorders that repeat the audio with synthesized sound to mimic the original signal," the Furby Alert warned NSA workers. "We are prohibited from introducing these items into NSA spaces. Those who have should contact their Staff Security Officer for guidance."

    Sig: What Happened To The Censorware Project (censorware.org)

  6. anomie...look it up. by Anonymous Coward · · Score: 4, Insightful

    I just thought of something, if a person wanted to KILL a whole bunch of people...they probably could. DUH!!

    This is some serious social breakdown we're seeing here. I remember the days when you would get hired by a company, and then not only would your employer actually give a fuck about you...they would assume that you were on their side by default. Maybe this should tell us something about the mindset of modern management. They hate us...they naturally assume that we hate them. Gattaca here we come.

  7. In other news... by joebp · · Score: 5, Funny
    • Computers run on electricity.
    • People use the internet to do bad things.
    • Pro-wrestling is faked.
    • The news media is biased.
    • The members of all boy-bands are gay.
    • Britney does not want you.
    • Disgruntled employees can steal your valuable corporate information.
    1. Re:In other news... by Psiren · · Score: 4, Funny

      Britney does not want you.

      Oh, thank God for that. It *was* a bad dream after all... ;)

  8. Comes around on issues like these? by SirSlud · · Score: 5, Interesting

    Oh yes, we should definately come around on issues where the 'biggest threat' is from the people with the 'inside track'. There's no better way to raise a generation on folx free from the confines of ethics and responsibility .. where anything that they can do technically and physically must be AOK, or else it would be impossible to to it.

    You really have to be kidding me here. If your employees are truely taking their time to use their mp3 players to screw your business, you have more pressing concerns than the 'vulnerability' of the systems from the people who built them.

    I suppose since most premeditated murders happen between people who know each other, we'd better wake up and start hiring personal bodygaurds to protect us from our loved ones too!

    --
    "Old man yells at systemd"
  9. Another cause... by HiQ · · Score: 5, Interesting

    Another cause is common stupidity / ignorance. My wife works in a bank. Last year this bank interrogated two employees regarding theft of quite a large sum of money. It turned out to be one of their collegues, who used their terminals to make a few transactions. Those two wrongfully accused employees had a habit of not logging out or locking their terminal when leaving the desk. Cases like this make you wonder how often does this happen in other companies?

  10. Im glad this isnt news, true nonetheless by CDWert · · Score: 5, Informative

    I have, and have for the last 7 years been in position of trust. I have earned that trust, I have never "screwed" any of my former employers even though I am generally so rooted into their systems , removing any and all access can be nearly impossible. BUT I wouldnt ever screw anyoneover and they know it. I am, the biggest potential hazzard to any company I work for, I once had a company take out 250,000 insurance policy on me for th company, It was matched by a personal policy of the same amount, they figured that was about what they would lose in 1-3 months following an early demise on my part.

    My (ex-wifes) Uncle was a VP of a F-250 in HR, He had been out of work almost a year when he got the Job and was only there 2 years, He quit, we all thought him quite mad. He was going to start a company specifically for consulting of HR risk managment, it had an IT Slant, all the major companies putting these 200 million dollar implementations of ERP's in place made for a lot of problems if a 6$ an hour lackey ordered 10000 of something by accident and didnt catch it, the real time nature of the transactions througouth the company from purchasing to production to HR makes for a lot of fear on the corprate side. Fear SELLS Simply put. He is now about 40 and worth well over 5 million, 7 years ago he couldnt pay his morgate, all money made on the fears, and(solutions) to fear based on employee liability.

    The company is made by employees, it can be broken by the employees, very simple........

    --
    Sig went tro...aahemmm.....fishing........
    1. Re:Im glad this isnt news, true nonetheless by Ivan+Raikov · · Score: 4, Funny

      You seem to write at a 3rd or 4th grade level..

      Well, that's management material right there! You wouldn't want the person in charge of making decisions to articulate their thought clearly and precisely, would you?

      :-)

  11. It's only starting -- next stop, wireless by Bookwyrm · · Score: 5, Insightful

    If people consider PDAs, MP3 players, and digital cameras a security threat as a channel for bringing data in and/or out of a company, just wait for the next generation cell phones/PDAs. When you have a 3G/GPRS/GPS/Bluetooth/802.11/IrDA/Ethernet/USB/Fir ewire/etc. capable personal phone, would employers let you bring it into work? Even if you had no hostile intentions yourself, your phone might be compromised by a trojan or virus that might attempt to spread from your phone into the corporate network over whatever communications medium is available.

    With the wireless connectivity becoming so common, network security is losing its "air gap".

    It might be noted that the IP Rights protection software might end up being a problem for Open Source software acceptance in the market and work place. Not necessarily due to (most) corporations really concerning themselves about people copying music, but with employees copying confidential files to unsecured devices.

    An operating system/networking system that provided built-in guards for transferring confidential/private data from secured/official devices to unsecured/private devices might have a lot more appeal to a corporation than one that has no protections against random file copying.

    (Given that we are reaching the point where we have more memory and CPU power in computers than we know what to do with, I would be highly interested in seeing more OS development that allows for (security) meta-data to be associated with areas of memory as far as the permissions/state of that memory goes. It would be really nice to see a system where, say, image data loaded from a website might be marked in the OS as "image (jpeg) from foo.bar.com -- unauthenticated, non-executable", so that if some thing else tried to trigger the CPU to jump to that area of memory and execute it, the OS would reject the attempt. This is going to be more important with Bluetooth/ad-hoc connectivity, 'media' which are almost programs in themselves (Flash, Java, JavaScript, etc.) -- simply turning off all support for 'dangerous' media may not be practical if their use becomes wide-spread. This sort of internal OS meta-data system would have a high overhead, of course. And yes, the side effect is that it makes IPR-type enforcement much more possible, but the security issues may start pushing systems development in that direction. Free software folks should think about this one -- it would be highly ironic if by implementing IPR management software in Windows, Microsoft then stepped up and managed to make an OS with a superior internal security model based on extending the IPR system to manage internal data/executable security. Better start looking for quad Athlon servers...)

  12. Some Asian companies understand this already! by Ewann · · Score: 4, Informative

    I visited a large Asian electronics manufacturer last year. When entering the facility, they inspected every piece of electronics I entered with. Cameras (both film and digital) had to be left at the desk. Laptops had their memory slots and peripheral slots covered with company-issued security tape to be sure I didn't add or remove anything. CDs, tapes, and other recording media were not permitted in the building. When leaving, my bags were X-rayed to be sure I wasn't taking anything forbidden out.

  13. Some miss the obvious by truthsearch · · Score: 4, Interesting

    Many companies leave their "usual" security too simple anyway. Take the financial trading company I work for as an example (name and url left out intentionally). Sometimes a 50k jpg or mpg attached to an e-mail coming into the intranet through our firewall is moved into a "safe zone" where the employee gets notified he/she must call the help desk to request it. Other times the jpg's and mpg's of any size come through fine while only exe's and vbs's (VB Scripts) are blocked. However, all outgoing attachments are allowed, with the understanding that they're monitored. But since I know they're using Outlook and Lotus Notes on Windows to monitor, I can rename a zip file of data to .mpg, comment on the funny joke I pretend is inside, and send corporate info into or out of our intranet.

    Another brilliant common hole (at least in financial companies): block ports 21 and most others through the firewall so employees won't ftp files to or from their workstations over the intranet. Of course no employee is smart enough to configure their ftp client to use port 80.

    Companies are getting scared of the latest techie gadgets, but so often don't even take care of what should be obvious to any educated IT security employee.

  14. Re:Linux, Anyone by reemul · · Score: 5, Insightful

    Sadly, the NTFS file system has a richer system of file and directory permissions than anything Linux has to offer. Which is of course made moot by exploits that give the Microsoft user system level privileges, but the simplistic owner/group/world permission structure common to *nix systems is not a key selling point. The best permission structure I've personally dealt with was Novell's NDS, but they mistreated their sales channel so badly over the years they'd have troubling selling water to a guy who was on fire. Too bad, their cascading inheritance model was just amazing.

    All of this is beside the point anyway, as the article deals with folks misusing resources they already have access to, not problems with people getting at files they are not normally allowed to see. A Linux user is just as capable as a windows user of burning files he has rights to onto a CD.

    --
    You're just jealous 'cuz the voices talk to *me*
  15. Re:And this is news? by Zocalo · · Score: 5, Funny
    500megs of files? It doesn't even take that. I've seen this happen with an "Out of office" response email. The luser had setup his Exchange account to send an out of office reply, but forgot to remove an automatic CC to his 10meg home email account.

    Naturally the home account filled up pretty quickly at which point the remote and local servers began a game of ping pong betwen "Out of office" and "Mailbox is full" emails. Since we are an ISP and his 10MB account was on another large ISP this game of ping pong was going faster than a world champion on speed. As a side effect it also resulted in a DoS on the two mail servers as log files and message logs grew out of all proportion...

    So it just goes to show; employees can cause grief even when they don't mean to.

    --
    UNIX? They're not even circumcised! Savages!
  16. So remember managers... by Irvu · · Score: 5, Funny
    • Cost of a new overhead camera to spy on employees: $700
    • Cost of metal detectors at the doors and the guards to staff them: $10,000 yr.
    • Cost of keystroke loggers, internet screening software and the techs to track them: $50,000yr.
    • Cost of employees to monitor the guards and techs: $30,000 yr.
    • Living under a cloud of suspicion and paranoia and driving all of your employees away through fear, distrust, and low morale: Priceless

    There's some things money can't buy, for the rest; raid the retirement fund.
  17. -1 Redundant by rutledjw · · Score: 5, Interesting
    Here we go. Here's MY personal story of employee-driven chaos.

    We had a SW Architect who was really anything but. He WAS a great salesman and was able to BS his way out of trouble for ~2 years before they tossed his butt out. When he left, I had been there for ~6 months. In that time, he had burned roughly 150 CDs, he said for backup of our project (our TOTAL source was less than 2 floppies). He also password protected all of his PCs (forcing us to remove the BIOS battery).

    Further, on the server, about 7GB of a 13GB HDD was of a format not recognized by the Mandrake installer. The only thing I could think of was that it was encrypted. Who knows what data was taken or what was on that partition. We reported what we saw and re-formatted...

    Add another 4 months. They fired this guy but didn't revoke his user/pass. So he manages to find a server with telnet exposed to the internet and "hack in" (using his still working user/pass). He then procedes to go to every server he can find and rm -rf on every directory where he has access. They ended up rebuilding 3 Sun boxes.

    No charges in either case.

    --

    Computer Science is Applied Philosophy
  18. FUD Marketing by Morris+Schneiderman · · Score: 4, Funny

    The "biggest threat to security" is almost always the folks working in the Security Department. This has been the case for more than 50 years.

    There could be a good research paper here. Is it because these folks have too much idle time on their hands? Is it because the line of work keeps them focusing on negative activities? Is it because they are exposed to the company's weaknesses and become tempted by them? Is it because this line of work attracts thieves? Is it because companies use the 'it takes a thief to catch a thief' philosophy? Do 'Heads of Security' purposely hire thieves to keep levels of theft up, so as to justify bigger budgets? Outsourcing 'Security' does not solve the problem, it just makes it into someone else's profit center.

    My father tells the story of a guy working at an auto assembly plant who took home an entire car -- piece by piece!

    This 'article' is not News. Look at it's source. It's a marketing piece. Slashdot fell for someone's FUD marketing. I know it's Monday morning, but still...

  19. Re:Linux, Anyone by gorilla · · Score: 5, Insightful

    The theoretical permissions are one thing, the actual ones used in practice are another. As Microsoft Office requires the %WINNT% directory to be world writable, that means in practice, the majority of NT setups are insecure.

  20. Re:or.. by csbruce · · Score: 4, Funny

    You could just bring a floppy/cd with you

    These items and memory sticks, digital camers & mp3 players can be hidden in people's clothing, and therefore, the real solution is to disallow all clothing on the premises of the business. People could also hide such items up their butt, so you'll need to check there too before allowing employees admittance. (Well, maybe not the CD...)

  21. Real security by evilpenguin · · Score: 4, Insightful
    It saddens me to read this:

    The removable memory cards inside the devices could be used to bring in software that looks for vulnerabilities on a company's internal network.


    Just how exactly does it improve the security of your systems to punish employees for exposing flaws? This guarantees that the only people scanning for vulnerabilities are outsiders and insiders with evil intent. Give scanning tools to employees and offer to pay them a bonus for reporting problems!

    There is so much wrongheaded thinking out there, it is no wonder to me that security problems remain so numerous.
  22. Re:Yeah right... by weave · · Score: 5, Interesting
    Reminds me of a story... :-)

    In my much younger days, back in the 70s, I worked on a loading dock of a department store. They had a guard there at all times making sure we didn't toss some merchanise into the back of a truck.

    We worked our asses off for minimum wage (back in the 70s when jobs were REAL hard to come by). The joint treated us like slaves. They even removed the chairs where we wrote up the paperwork and install a table at standing height. Some manager was concerned we were taking too long to write up paperwork. We also in the beginning got two 15 minute breaks a day and then they took one of them away.

    So they started having a huge problem with shrinkage out of the stock room. The more they clamped down, the more stock just disappeared. They "doubled the guard" and rotated out the old one and still the shrinkage continued.

    What they weren't guarding was the trash compactor. They'd be pissing off employees so bad that some would go and grab a $500 stereo (our fulltime take home pay was $77/week) and tossed it into the trash compactor and hit CRUSH. A shitload of merchandise went into that thing...

    Oh, and for the record, the company was Almart, they went out of business in the 80s, I never did anything like that (didn't have the balls). I eventually got fired, but not for that. I got fired for trying to get the UFCW union to represent the employees and the stupid idiots voted it down. Just as well though, since the store went "tits up" three years later. If the union got in there, they'd be blaming the union for them going out of business...

  23. I was waiting for this argument ! by gosand · · Score: 5, Insightful
    I had a post all composed, but decided against sending it. I re-read it, and thought "surely people won't jump on the 'employers suck' bandwagon, and if they do, surely it won't get modded up." *sigh* This is slashdot.

    I originally thought the same thing - the employers are making the crappy workplace. That may or may not be the case. Over the last 8 years, I have seen so many slackers, dead-wood employees that have been kept on for no good reason. I started to wonder why. Then I heard about the pending lawsuits from former employees. Nowadays, you can't even fire someone without getting sued. It is stupid. People get stuck in a hole, and the company doesn't want to give them anything worth doing. Since they can't fire them for being un-driven losers, they give them crap jobs. Instead of working harder to actually reverse the situation, the employee just gets more bitter and lazy. I have seen people steal many many things from a company, because they feel the company "owes them". In one case, a guy claimed 20 hours of OT every week for about 8 months. His manager signed off on it because he was too spineless to challenge him. I know he didn't work it, because *I* was working it and he was nowhere to be found. In true corporate fashion, when it was discovered (by me), nothing was done. Nobody wanted to confront the situation. The guy eventually got PROMOTED! I figure he made out with about $30k.

    I guess my argument is that no matter what your environment is like, people are going to try to screw the company. Granted, the worse the environment, the more it probably happens, but there are always going to be those disgruntled nut-jobs who feel the world owes them something. And I have seen companies do pretty crappy things too, like during the company meeting, announcing layoffs and those who weren't at the meeting were being escorted out of the building by police. This was to "preserve their dignity". Uh-huh.

    Believe me, I know what it is like to be unhappy at a job. But you know what I did? I left. Employers have to cover their asses even more nowadays, when someone with the knowledge could easily F up their network, steal code/secrets, etc. Saying "don't piss off your employees" is no solution. Of course companies should have a good work environment, that is a no-brainer. But there will always be someone who wants more. You let people wear jeans, someone wants to wear shorts. Let them wear shorts, someone walks in with their bag hanging out. Let them wear sandals, someone walks around barefoot. No matter where I have worked, there has always been someone who was unhappy.

    --

    My beliefs do not require that you agree with them.