Is Starband's Satellite Internet Service Palatable?
George Thomas asks: "Since Centurytel bought out my local teleco, my internet access has been limited to about 14k compared to the 48k I previously enjoyed. I am interested in reader experiences and/or comments about internet access by satelite dish, specifically Dish Networks, because they offer 128k up and 350k down. I live in a rural area and cable is not a viable option. I am currently running Red Hat 7.2 on an old Supermicro LX series dual PII MB. I have USB ports native to the board, but don't have a clue whether they will work with the USB modem supplied with the hardware package. Also I can boot to Windows95 with LiLo, but my copy of Windows doesn't support USB. I can replace the MB if necessary, but would rather not if I can avoid doing that. Any help will be gratefully appreciated." Of course, Dish Network used to be a reseller for Starband. Now, it appears that things have flip-flopped and Starband is now offering 'upgrades' for Dish Network service. So are any of you Slashdot readers current Starband customers? If so, please share your thoughts on the service.
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You might want to bother them for DSL which is much better than their dialup.
Most likely they "split" your phone line. I know as this happened at my house. Splitting is used to provide more phone lines with no additional copper to the neighborhood. With so many people wanting second lines and the telecos not wanting to invest in digging in more lines they multiplex two logical lines over one copper pair at some point. This, of course, cuts the bandwidth in half (slightly less then half because of overhead). A dead giveaway to splitting is that you NEVER get over 28K BPS with ANY of several different name brand modems (try Lucent).
Now you may scream to them that's not fair, but in most states you are buying "voice" lines not "data" lines. In point of fact "toll quality" only requires about 8K BPS. Good voice quality is fine at 14 K BPS.
There are several tricks you can use to try and get better service. First do NOT call and yell at your teleco, you'll just tip your hand. Call up and order a second line then be sure and be there the first time when the installer shows up. Be very nice to the installer and explain the problem, offer him/her cookies and milk, beer and pizza, or what ever. Rinse and repeat until you get a full line. Then cancel the other lines.