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Ending Harassment from Microsoft and the BSA?
Big_Joe asks: "Lately Microsoft has put a satellite office in the Grand Rapids, MI area. Because of this I, an end user working for a large contractual company, have been getting harassment mail from Microsoft and the BSA. The information they are using to contact me is information from Chicago's Comdex 3 years ago. Since then I have switch my career direction from Windows to Linux. I would like to get my name removed from any association with Microsoft products. The only systems I use with any Microsoft software installed are owned and maintained by my employer. An earlier story here said not to reply because it is more of a headache. So how do I get them to quit bugging me? Is there any legal action I can take for harassment? How do I tell them that I am no longer a customer and that they have no further right to pester me?" Hmmm... smells like more spam. How should one handle any corporation that does crap like this, especially one that makes backhanded threats toward your workplace?
send a certified letter, make copies for your records. make it clear that you consider this harassment as you are no longer a customer,and that if they continue to send you stuff that you will seek damages. Marketing companies are required by law to maintain a 'blacklist' of customers who asked not to be contacted.
Don't hide from the evil giant, they prey on fear.
"The Most Fun Possible on 4 wheels" is at SunBuggy in Las Vegas
One thing is good to keep in mind about Microsoft. By its anti-customer actions, Microsoft is buying itself an unprecedented amount of bad feeling. At present feelings against Microsoft are so negative that the company has business only because it has a virtual monopoly. If there ever becomes a real alternative to MS software (like the Open Office suite, for example), Microsoft will rapidly collapse.
(I have written this comment so that it includes information that most readers here already know, but that the average computer user needs. That way, if you like the comment, you can pass it on to your less knowledgeable friends.)
The first paragraph may sound like an exaggerated opinion, but collapse of a computer company's business has happened before. IBM had, at one time, almost 100% of the personal computer business. But it was surprising at the time how much people didn't like IBM. People who supplied cement to the building industry and people who ran dry cleaners and students who played with Basic all knew that IBM was in court for anti-trust violations. It was often shocking how much negative feeling toward IBM there was among people who had little understanding of the technical issues behind the violations.
As soon as an alternative to buying PCs from IBM was available, IBMs business dropped rapidly. The magazine articles at the time exaggerated IBM's percentage of the market because they failed to count the computers that were made by very small businesses. The alternatives to IBM PCs were called clones, and thousands of companies built them. IBMs business quickly dropped to 8% of the market, and then below that.
Now history is poised to repeat itself, this time with software. Linux is still not easy enough to configure. Open Office has, for the needs of many people, arrived. The Mozilla browser will soon be released, but it doesn't have a calendar or a spell-checker yet, and these are important to many people who use Microsoft Outlook. Events are moving fast, and it won't be long before the selfless love of the open source programmers overthrows the world's most abusive software dictator.
Often people with little technical knowledge don't understand that underlying the negative feeling toward Microsoft are strong technical failings. For example, Windows XP, Microsoft's newest operating system, has a file called the Registry. This file contains settings for the operating system and almost every other program that is installed. The registry file is a single point of failure. If something goes wrong in the registry, as it sometimes does, the only method of recovery is to re-install Windows XP, all the programs, all the drivers, and all the patches again. This can take days, during which the user is not able to work normally.
Why does Microsoft have such a flawed design? Why put information for many programs in one file? Why not put each program's settings in separate files, so that one cannot destroy the others? Apparently because having all the settings in one file accomplishes a kind of copy protection. Someone who copies a program's folder will not be able to operate that program on another computer because the settings are hidden in Windows XP's registry file. So, all the honest customers suffer because of Microsoft's desire to extract the most money from the world. That kind of offensive defensiveness actually lowers long-term profit, something the company executives have not learned.
This tactic has been done with limited success by some anarchist groups and big food corps franchise offices. You can keep them tied up for weeks coming out and giving you free coupons, samples, and the like trying to get to start a subway. Get M$ to come out and give marketing presentations at your next LUG, just call it an assemblage of IT workers striving for innovation in the industry, so IWSII (they'll like it).
An Education is the Font of All Liberty
Granted, this might be a rarity, but simply refusing to use a technology for "ethical" reasons is absurd.
No. It's the foundation of a market driven economy. In many many cases absurd purchasing decisions (aka boycotts) are the only thing that can cause change in american industry.
Back in the day of INI files, they were all over the place. They were inconsistent. That was because Microsoft had inadequate standards.
The registry is a trade-off, but a different trade-off, in my opinion. The registry (which is in all versions of Microsoft Windows from 95 to XP) works perfectly as copy protection. It also causes all versions of Windows to be unstable.