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Comcast May Raise Prices On "Internet Hogs"

lunartik writes: "According to the Philadelphia Inquirer, Comcast may raise rates on users of their @home service who download a significant amount of audio or video files. Comcast claims that 1 percent of users use 30 percent of capacity. With the flat fee possibly flying out the window for users who utilize the service's speed, one wonders if US broadband is heading the same way as the Aussies." Time Warner has said much the same, and the spiral has probably just begun.

12 of 571 comments (clear)

  1. Pareto's Principle: The 80-20 Rule by webword · · Score: 5, Insightful

    Pareto's Principle: The 80-20 Rule

    "Pareto's rule states that a small number of causes is responsible for a large percentage of the effect, in a ratio of about 20:80. Expressed in a management context, 20% of a person's effort generates 80% of the person's results. The corollary to this is that 20% of one's results absorb 80% of one's resources or efforts."

  2. Re:It's only because they have a monopoly by Matthew+Luckie · · Score: 5, Insightful
    bullshit.

    it costs money to provide data. ISPs that used to offer flat rate 128k up/down DSL in New Zealand have realised that it costs far too much to support P2P piracy and simply allow people an amount of international data. For example, I get 10GB a month.

    The 1% that article quotes are subsidised by the other 99%. I, for one, don't want to subsidise them.

  3. What's the problem with this? by trenton · · Score: 4, Insightful
    This is an infant industry (high speed residential access), so they're still tweaking the pricing in order to make money. Remember, you have to make money eventually or you'll go out of business. No one will pay for 0Mbps.

    If you don't like their prices, change providers. If no provider has prices you like, then what you're asking for probably isn't financially viable. (Yes, we all want BMWs for $17,000, but that isn't going to happen.)

    Plus, if they wanted to be a total bastards, they could continue to jack up the rates until those 1% left. If those top 1% left, they could have 30% more capacity at a cost of only 1% of their revenue. Then, they could add 30% more customers with a usage profile like the other 99%. That seems like good business to me. It's also called increasing shareholder value.

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    Too big to fail? Does that make me to small to succeed?
  4. Flat pricing is obsolete by ergo98 · · Score: 5, Insightful

    Flat pricing only works in some situations:

    -If there is significant overhead to individually billing. For instance for water some municipalities flat charge because the cost of installing water meters at every house is prohibitive. Alternately there can be a significant overhead administratively for some systems (for instance for gas and electricity a guy has to come around reading meters). None of these apply to internet connections where it's trivial to meter usage, and electronic billing has made exceptional billing very cheap.

    -When you convince people that they will use far more than they actually will, when in reality you know by experience that they won't. I got a "flat fee" membership for the year to Canada's Wonderland (only the cost of going twice!), yet in reality I know that I'll probably go maybe twice all year. Tonnes of memberships rely on this. Gym memberships force you into the "flat fee" because they know that most people will come for two weeks, and then never come again, yet they're tied in for a year.

    -When you're a heavy user and you know that everyone else is subsidizing you. This is the case with (former) @Home's where the bandwidth requirements are overwhelmingly to support a few people, and everyone is ranting and raving about how slow the connection is because Jimmy has a 24/7 gnutella serving running.

    The only ones who'll be frothing about how outrageous this is are the people who are abusing the system (the 1%).

  5. So tell corporate america to stick it and go co-op by xtal · · Score: 5, Insightful

    Damn it! I'm sooo sick of people WHINING here on slashdot. Oh, wait. Slashdot. If you don't like their policies, DON'T USE THEIR SERVICE. If you live in a metro area, go find some high speed hookup, get 10, 20, or 50 guys together in a close area, and set up your own high-speed network. We did this when I was going through university and it worked great. I live in a rural area, and the only way I'll ever see broadband again is if I take it upon myself to fix the situtation. Let's see here - 30 guys paying in $50/mo gives you $1500/mo to buy a pipe from or maintain leases on equipment. Do you have twenty people in networking range? How much bandwidth would that get? Could you get more than 30? Who would pay more? How important is your suckage in the long term? Would getting a fat pipe to someone's house, remotely dling your pr0n^h^h^heducational videos via a slower connection, and doing SneakerNet runs suffice?

    I thought that america was the land of the "can do" attitude, not the bend-over-and-take-it capital of the world. (and whine about it). Look at what the auzzies are doing to combat the horrible internet and communications rates over there - projects like Sydney Wireless and others in europe have gone so far as to start laying their own cable. Get out and talk to your neighbours, take the initiative.

    It could very well be that the current model doesn't work, because that 1% of users is exceeding the cable companies cost. It could be that you don't even need that much internet connectivity if you establish a well-stocked neighbourhood peer-to-peer net. I know another solution some of the residence dwellers use here is their own 802.11 network that isn't routed onto the campus network, or campus-owned.

    If you don't have time, then accept the services offered at the market rate.

    Man, I'm in a bad mood this morning. No coffee. But if I see another one of these whining threads, I'm going to scream! Might as well post a anti-MPAA diatribe, follow it up with a spiderman-II article.

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  6. Makes Sense... by NetJunkie · · Score: 4, Insightful

    Bandiwdth isn't free... I think many Slashdotters will find that REALLY surprising when they get out of college.

    Those who use more should pay more. Bandwidth is finite and getting more to the ISP costs them more, which in turn costs everyone more. I'm not going to pay for other people's downloads and I don't expect others to do it for me.

  7. My beef by Plasmoid · · Score: 5, Insightful

    They'll charge the same rate per byte all the time. Information is like electricity. It's cheaper at night.

    So if I'm given 10GB/month in downstream then why should I bother to do any large transfers at night? a byte is a byte and I'd rather just leave my computer off. If, on the other hand, they said that bandwidth was free off-peak(after 11pm before 9am) then I could agree with their plan. I would have an incentive to queue files and download them over night, rather than during the day.

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    You don't exist. Go away. --SysVinit Halt
  8. A very simple question: by Saeger · · Score: 5, Insightful
    Instead of penalizing us "Internet Hogs" for using the unlimited connection we paid for (as was and is STILL being advertised), why don't these ISPs simply throttle the "hogs" when bandwidth utilization nears 100% during peak usage hours? Isn't this the fairest solution?

    It's important to note that you can't "save" bandwidth for later (unlike water or electricity), and the ISP pays for its pipe whether it's saturated or not, so wouldn't this kind of usage-based throttling of an instant resource simply make more sense? The more you use, the less you get (but only when it's scarce).

    Is it really so expensive for an ISP to implement this at the headend versus the small difference it takes to account for the number of Gigs you transfer and charging obscene rates for overages, even during offpeak hours?

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    Power to the Peaceful
  9. If ISPs start down this road... by jejones · · Score: 4, Insightful
    ...then people are going to get a lot more perturbed with pop-{up, under, etc.} ads and spam very quickly, because those will be running the meter for things they don't want. (To be sure, the effect is probably minimal compared with the bandwidth I'm eating by listening to Internet radio, but it's having the gratuitous bandwidth usage imposed on you that will be the irritant.)

    Speaking of webcasters, I can't help thinking that RIAA would be very happy if metered billing by ISPs went through. A 30Kbytes/sec. feed would be 1.8 Mbyte/min., so a gigabyte in maybe seven hours of listening. You wouldn't even need the insane royalty and record-keeping requirements CARP wanted to impose to kill webcasting, if all the listeners suddenly decide they can't afford to stay tuned in for very long. Then everyone can go back to being force-fed the latest clone band and obediently buying CDs they way they're supposed to...

  10. Re:Communism by Mr.Spaz · · Score: 5, Insightful

    Ah, but the trick here isn't that the said customers aren't profitable; it's that the companies involved see ways to make them *more* profitable. I imagine that the logic is something like "those who use the service most will probably be easier to squeeze for extra money."

    The biggest complaint I have with systems like this is that they only look to charge more to the people using the "majority" of their bandwidth. How about "low usage credit" for people who underutilize their bandwidth? Or, for that matter, just bypass all the in-between rigamarole and decide what bandwidth per month is "normal," divvy it into units (kilobytes or megabytes), and charge per unit so that the rate matches the current fee for "normal" use. But this simply reduces their profit, since 99% of their users are checking email and ordering tchotchkes on the web, and would undoubtedly clock in well under a $40 per month flat fee. No, they aren't losing their shorts on these customers, but they sure can see how to drain 'em for a few more bucks.

  11. Re:Disgraceful by MoneyT · · Score: 5, Insightful

    Try this, "How dare they advertise unlimited internet usage, and then tell you it's not."

    I pay for unlimmited internet acess. What this means to me is that I will be allowed to use my connection for whatever purposes I want (baring the breaking of laws, but they have to prove it). Now, if they have 100 customers (keeping it small to make the numbers easier) and 100 units of bandwidth. Theoreticaly speaking, each user is alloticated 1 unit of bandwidth. But if 70 of the users are only using 20 bandwidth units collectively, why should the other 30 users not be allowed to take full advantage of their 30 units and the remaining 50.

    There is a certain ammount of bandwidth, if other users are not using it, why can't I? And as another user pointed out, since my modem is capped anyway, how am I using any more than my alloted share anyways?

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    T Money
    World Domination with a plastic spoon since 1984
  12. Re:Easy Solution. by CaptainSuperBoy · · Score: 5, Insightful

    People act like broadband is such a gift from the heavens, like we already have it too good and we shouldn't complain. But isn't this stuff supposed to get faster and cheaper as time goes by? Cable Internet has been around for about 5 years now, and the price has gone up while speed has gone down. Is this the miraculous gift you are talking about?

    Cable has extraordinary bandwidth.. so this isn't a last mile problem. This is a problem occurring at the backbone level - bandwidth is expensive. It shouldn't be! I don't know the answer, but why is it that long distance and wireless have fallen through the floor while data seems to be getting more expensive? Why are there networks like Internet2, which is AMAZINGLY fast, connecting our universities while we're stuck on capped, metered connections?