Seeing and Tuning Social Networks

Lisam writes "Jon Udell, in a fascinating column titled "Seeing and Tuning Social Networks", writes: "New forms of social software are one of the most hopeful green shoots erupting from a still-bleak technology landscape." Software is catching up with what we know about social networks: the greater the reach of your array, the more effective an actor you can be within an organization.In this column, Jon talks with two observers about software that maps social networks and their patterns..."