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Baby Bells Open to Antitrust Lawsuits

jobugeek writes "A New York appeals court has opened up the abililty for consumers to sue the Baby Bells for antitrust violations. The question now is, will anyone try to."

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  1. Helpful information for dealing with phone company by Squeezer · · Score: 5, Informative

    If you have problem with your phone carrier (such as a baby bell) giving you poor service, taking a month to install a phone line, etc...There are laws you prolly don't know about that are set by your state's government about how soon the phone company must give you service after you make the request for the service (such as adding a new phone line).

    When you have problems with the phone company, look up in your phone book under the state government listings for the Public Service Commission or the Public Utilities Commission. Call them and then ask for the phone number to their complaints line. Then call the complaints line. You will speak to someone that has and will contact people higher up in the phone company's service and management departments that will get your service requests done PROMPTLY. If you make a request for service and the phone company doesn't provide it within a reasonable amount of time, the PSC or PUC WILL fine the phone company for violating state laws by not providing you service within a reasonable amount of time according to the laws in your state.

    For example, my mom bought a new house. She called the phone company routinely for a month straight. Bellsouth kept saying there were no more available lines in her area and they would have to engineer a solution and get back with her. After putting up with this for a month she finally called the PSC and told them what was going on. The next day she had a working phone line.

    --
    Does the name Pavlov ring a bell?