Tragedy, Media and Marketing
Magazine and newspaper critics -- like Liebling, Mencken and I.F. Stone -- once wrote bitingly and insightfully about the greed, hypocrisy and warped values of the people who ran conventional news organizations, and about how those traits affected media coverage. This criticism gave us some context with which to grasp and comprehend what we were reading and seeing. But as media became increasingly corporatized in the 80s and 90s, such critics vanished. Media criticism turned into celebrity journalism, with a growing focus on media moguls and TV superstars. Even greedy capitalists like Bill Gates were fawned over by the toughest reporters and critics, when they should have been paying more attention to his business practices.
Every now and then, however, an old and new media issue pops up. It's disingenuous for media gasbags to wonder why the kidnapping of Elizabeth Smart from Salt Lake City gets tides of media hype while the kidnapping of 7-year-old Alexis Patterson from Milwaukee gets so little. We know why. The answer has been the same for years now, and only gets more clear with each corporate acquisition of a media property: modern media is about making money, and that depends entirely on selecting stories that entertain, titillate, blow up or confront.
Last week, CNN devoted a whole program to the mysterious process by which some tragedies -- the Death of Di to name one -- get staggering amounts of media coverage, while others -- like Mother Teresa's death the same week -- merit relatively little. CNN's high-minded panelists debated whether racism was the issue: Smart is a rich white kid, Alexis Patterson is poor and black. Is there a double standard? Others suggested Smart's parents were understandably working to promote media coverage, to involve more people in searching for their daughter. But this dichotomous coverage is familiar to Net veterans. Kevin Mitnick got as much media coverage in our time as Al Capone, even though he never killed anybody. Hacking gets vastly more media attention than assault or robbery, cyber-porn more than the newsstand kind. Media are always selective about what makes them hysterical.
It was striking to realize that none of CNN's panelists came close to the simple truth: media are market-driven, not idea-substance-or-content driven. Even the once-staid weekly newsmagazines are as likely as not to have movie stars on their covers, despite the number of important stories worthy of coverage. Cable channels, newspapers and newsmagazines cater to wealthy people -- no matter what color -- because those are the consumers advertisers want to reach. To some degree, this has always been true. But as more media have been taken over by massive corporations like AOL Time-Warner, Disney and General Electric, the process has vastly accelerated. News gets marketed just like cereal. Numbers rule. Ratings shape not only news coverage, but our very perceptions of the news. Such companies don't decide not to cover Alexis Patterson because she's poor and black. Profoundly pragmatic and opportunistic, they'd be happy to exploit blacks as well as whites, if the demographics worked. They don't cover Alexis Patterson's abduction because poor viewers in Milwaukee or elsewhere have nothing to do with ratings, ad revenue or profit margins. Blonde kids from wealthy families in Salt Lake City do.
Even so-called serious media like the New York Times and Washington Post are market-driven, focused increasingly on high-end consumer products spawned by digital technology, and on entertainment and controversy. The Times runs several weekly sections brazenly aimed at affluent second home buyers, wine connoisseurs and other high-end consumers. Stories about redecorating million-dollar cottages don't appear because they're newsworthy, but because they draw readers with money, thus advertisers with revenue.
The Elizabeth Smarts of the world will always trump the Alexis Pattersons. Modern media online or off, aren't steered by editors and producers making moral and creative judgments, but by business conglomerates, lawyers, analysts and market researchers. Their sole imperative: generate controversy (a la Monica Lewinsky), select stories that draw the most desirable readers and generate the greatest profits. This principle is evident in media coverage of computing and software as well, and has been for years. Stories about the Net invariably center on marketing -- what will make the most money, or what might be of interest to frightened and confused parents, rather than what is significant. Look how much coverage child pornography online gets, and how little coverage there is of truly revolutionary techno-stories, from gene mapping to AI. And most Americans have never even heard of open source, let alone had the chance to consider it's many implications. Intellectual property and copyright laws have been re-written, thanks to digital technology, yet these stories get sporadic and incomplete coverage.
Media debates about story judgment and ethics are often this hypocritical and disingenuous, mostly because critics and panelists aren't really free to speak the truth -- moral media died decades ago. From Princess Di to terrorism to kidnapping, stories grow in a hyper-information environment, one which promotes argument and hysteria and, increasingly, filters out the lives of poor, ordinary, or non-marketable people. Modern media takes stories and filters them through an increasingly sophisticated marketing machine.Online, blogs and small sites are freer than conventional journalists to set a broader agenda, but their audiences remain small and fragmented.
Thus, there's no mystery about why Elizabeth Smart's kidnapping gets so much more attention than that of other kids. The only mystery is how long it will take the media -- and more importantly, the public -- to understand and acknowledge the reality of their own new, intensely corporate, value system.
You might want to read Chomsky.
I can't believe it's not lard!
Every now and then, however, an old and new media issue pops up. It's disingenuous for media gasbags to wonder why the kidnapping of Elizabeth Smart from Salt Lake City gets tides of media hype while the kidnapping of 7-year-old Alexis Patterson from Milwaukee gets so little.
Do you live in Milwaukee? Have you ever been to Milwaukee? Do you realize that for the past two months (or however long she's been missing) it's been on the news almost every day in Milwaukee? There are flyers in most local businesses with her picture. There are tons of things in the paper.
I've never said anything, JonKatz, about your unwarranted rantings, but this is too far. Oh, and by the way, how did you find out about Alexis Patterson? Doing an internet search about missing kids in the recent past and running across some media coverage of the story?
Please...
Something I've been kicking around for a while, and I'm neither pro nor against, so I'm wondering if anyone would like to think this through with me, is the idea of strict rules (either from the govt or some trade organization) regarding what can and can't be called 'news'. If i make my orange juice from concentrate, i have to tell people. If i manufacture my sparkling wine in brooklyn, i can't call it champagne. Perhaps there's a public good in someone saying, "it's not news if it's for-profit", or "it's not news if there's any commercials", or something like that.
It doesn't solve the problem, but it does highlight the phenomenon. Anyone?
god is just pretend.
While this article is very true, what else can we do? Do we give control of the news media to the government? Not in my lifetime, I hope. We criticize other governments, ie. Cuba and Afghanistan for filtering news and distributing the propaganda they want their citizens to hear. Do we want to be subject to this more than we already are?
Do we make news organizations strictly non-profit groups? Would this work in the T.V. and radio markets? If the stations were making no money running news, would they bother, or just re-run Seinfeld episodes so we could hear about "nothing". Easier to do in the print and internet larket, but still not easy. Those entities need to make enough money to keep the presses running and the data lines live.
In the end, news as a free market entity means that we can all get it. If it weren't for advertisers in a newspaper, the cover price would be quite significantly more than $.50 or so. It may be manipulated by corporate America to a certain extent, but it is also flowing with idealistic people that want to tell us something. Until we can come up with a cheap system that doesn't need sponsorship or government intervention, this might be the best system on the planet.
It's just ridiculous how much "news" time is devoted to following one story that really isn't remotely important on a national scale. Obviously any kidnapping/murder is a tragedy, but isn't there anything more significant to devote hours and hours of breathless reporting to? JonBenet Ramsey, Chandra Levy, whoever this little girl is -- these stories are not news, they're human interest.
You could argue that 24 hours of several different networks is just too much time to fill with real news, but surely they could use it for more in-depth reporting on real issues. Maybe they could actually educate the public somewhat. Didn't that use to be their job? News should not be entertainment, except in the sense that learning stuff is entertaining.
I'm not saying they shouldn't have a network or two just for little white girl stories if that's what people want to watch, but there should be SOMEBODY other than public radio/tv to provide actual news and important information.
It's like radio stations - okay, have a few top 40s stations. But can't we have a couple that play quality music too? Other than public radio?
I guess these are just ends that the free market goes to automatically, but it sure is depressing. There must be some way to correct the problem without introducing bigger ones.
First, Katz says the media seek out stories that "entertain, titillate, blow up or confront". Hello?! This is what American reporters have been doing since Zenger published the first newspaper in the new world. Katz is simply missing the point: It's not about what the media focuses on so much as how the media is focused. The corporate owners hire managers and editorial staff with like political convictions and like profit-making ambitions. Therefore it is not the content of what we see but the fact that we see it that makes any difference at all.
Second, isn't slashdot guilty of the same offense being complained about? These rantings of drivel are posted on the home page alongside other news. They are labeled "Features" but nowhere do I see "Commentary" (nor even "Comedy"). By posting this piece Slashdot is ironically blurring the news and opinion -- and this is the maybe not-so-obviously-stated subtext of Katz's opining ramblings. Please, give us a break!
A Concerned Cowardous not News-Challenged Reader
It's hard to add to the pile, but here goes:
About 4 years ago, during the height of the Clinton hate pander, a 12 year old kid called the on-air host of an MS-NBC program. I was watching: it was about a minute before 1 PM. The kid got through the call screeners somehow.
The kid asked why the immense coverage of so inconsequentual an act as Clinton-Lewinski, when so many more imporant things were happening -- especially the 24/7 coverage of the MonicaStain-NBC network.
The host, John Gibson, who is on FoxNews now (of course), looked the camera straight in the eye, and said:
Kid? (disbelieving shake of head) You're watching this show right now, aren't you? We put on the air what you want to watch. If you didn't watch, we wouldn't show it. We have to make a profit. We have to make money, and this makes money. We have to go to the news now.
(exit, with kid trying to respond as he was drowned out by Gibson).
--
I knew news was dead in the U.S. when I heard that said so blatantly on the air.
I respect the old guard at CBS news. They still hold the line on credibility. The others have become, as Katz said, magazines to sell stuff to rich people. And to impress their neoconservative bosses, the news journalists are censoring themselves every day. It's the only way to get promotions, and money.
News, as a profession, used to be low-paying work, with the ownership separate from the editors. Now the head of GE wanders into the NBC election coverage headquarters on election night to make his wishes known. Journalists are being canned for criticizing the president, and need I remind you all that criticizing the President was a 24/7 religion 3-10 years ago?
As for the kidnapping cases, you bet. Here in Chicago, kids are kidnapped every month on the south side. News will not cover that, not the innumerable shootings, stabbings, and rapes that occur. But a single beautiful white teenage girl from the suburbs, if SHE'S hurt, there is endless concern. It's so obvious.
My 5-year-old daughter was abducted by my ex-wife over 2 months ago. I have sole custody, and my ex has some pretty serious mental health problems. Sabrina is in a dangerous situation.
The media is not very interested because she's with her mother. That's not sensational enough. Obviously they don't know the history.
Please mod me up, and please visit my website: FindSabrina.org
Please help find my missing daughter: FindSabrina.org
The girl in Milwaukee vanished while out of the house. Sadly, that happens all the time. A story in the same vein was the Molly Bish story two years ago - a teenager was snatched right after being dropped off for her summer job as a lifeguard outside of Boston. it got big play in New England, nowhere near as much nationally.
The Smart story strikes a vein that makes it especially newsworthy. She was taken from her house in the middle of the night. To have someone stolen in your own home like that strikes a nerve in virtually everyone.
Whenever I hear a "vanished child" story, regardless of the details it bugs me. But my wife and I just had our first child a little while ago (ask gorbie, he's seen the pics). The Smart story is the kind of thing that creates a primal fear in every parent. The home is supposed to be the one place that's secure. When it's not, that, sadly, makes it more newsworthy. I don't relate to what happened to Alexis Patterson the way I relate to Elizabeth Smart. It's not because Alexis is black, or because she's from an inner city. It's because I have a home, and I have a child. And one of the biggest fears I can imagine is waking up in the middle of the night to find your child missing and a window open.
To get much scarier than that, you'd need to be living a Steven King novel.
-- Josh Turiel
"2. Do not eat iPod Shuffle."
Yup, because she's a cute little blonde-haired white girl whose parents have footage of her up on stage doing something cute a la Jon Benet Ramsay (q.v.)
If, on the other hand, Smart were a homely little black girl with crooked teeth and a left eye that just kinda pointed out into space, a band of wandering perverts could abduct, violate and dismember her, and get only a small fine for littering when they disposed of the corpse.
Kids go missing every day. The cute ones get press.
Am I the only one who heard Roxette to sing "I'm gonna get blitzed for some sex"?
Profoundly pragmatic and opportunistic, they'd be happy to exploit blacks as well as whites, if the demographics worked. They don't cover Alexis Patterson's abduction because poor viewers in Milwaukee or elsewhere have nothing to do with ratings, ad revenue or profit margins. Blonde kids from wealthy families in Salt Lake City do.
A quick search shows populations of these areas:
Milwaukee, WI (city)
Population (1990): 628088
Per Capita Income (1995): $25,906
Salt Lake City, UT (city)
Population (1990): 159936
Per Capita Income (1996): $19,995
So what exactly is the point of comparing crimes in these cities? Milwaukee is poorer than Salt Lake City? Hmm. Demographics? Money? Race? What exactly is Jon saying here? Sadly, nobody (including him) knows. I found the above information in about 10 minutes on the net, I am sure a "professional" journalist could come up with some better facts to back up his opinion. What was that opinion again?
My beliefs do not require that you agree with them.
Just to make it on-topic: there was a flurry of media attention paid to these two girls back in May, but it seems to have died out in the wake of the Smart case. Perhaps no new clues means no new press attention.
Finding God in a Dog
He didn't cap salaries per se, he just capped the amount of money corporations could deduct. The way it used to be, when you'd pay your CEO 10 million dollars, you could deduct that 10 million from your profits to lower your tax liability. This was done because paying a CEO is a legitimate business expense, he's essentially an outside party (NOT an Employee) that is providing leadership for the corporation. It would be the same as if you paid a consultant to be your CIO, you'd pay him X dollars and deduct that because it would be a business expense.
So once the salary deductions for CEOs were capped at 1 million dollars, corporations would lose exorbitant amounts of money if they paid the CEO over that amount. They'd be taxed on money they had already spent (kinda like taxing someone on the money they spend on their mortgage, or taxing a farmer on money he spends on fertilizer). So instead, they began giving CEOs stock options. Those could still be deducted. The problem is, the only way the stock has monetary value is if the CEO sells it, and he/she only makes money if it sells at a high price. So they begin fiddling with the books to drive stock prices up so they can actually make some money (nevermind the fact that capital gains taxes would still rip them a new one, but I digress). If CEOs were still paid in cash, there would be less incentive for them to 'cook the books'. And if they hadn't seen the President of the United States get convicted of a felony, disbarred, and then come out of it making millions off of speech deals, with a 12 million dollar book advance, and a 200 million dollar slush fund for his library... Well maybe they wouldn't think they could get away with it to.
Maxim: People cannot follow directions.
Increases in truth directly with the length of time spent explaining them
I am from Salt Lake City and I have discovered the true reason why the Elizabeth Smart case is so huge. It isn't money or race. It isn't media hype or time. It is the fact that Utah has a LAW instigating what is known as the "Racheal System". Every station that wants to broadcast ANYTHING in Utah has to follow the law. It says that ANYONE who gets kidnapped in Utah HAS to get a certain amount of air time. Once that happened here in Utah the case was so big it got national coverage from CNN. It has failed to die since. The Elizabeth Smart case is PROOF of the success stemming from the Racheal system and others like it.