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Cable Firms Limit Users' Freedoms

Passacaglia writes "An article in the Washington Post reports that a coalition of companies, including Dell, Microsoft, IBM, Sun, and even the BSA, have filed a report with the FCC complaining about how cable providers are placing restrictions on how subscribers use broadband access. This is in the wake of the recent FCC ruling that cable providers need not open their networks to competition from outside ISPs. The restrictions include limits on VPNs, servers, and many things that would make broadband really worth having." Meanwhile, TWC sent nastygrams to people it suspects are using unsecured wireless networks, skimming the info from the public database of wireless access points.

7 of 356 comments (clear)

  1. Text version of letter by Anonymous Coward · · Score: 5, Informative

    Dear xxxxxxxxx;

    We have information indicating that you or omeone using your Road Runner account has been transmitting the Road runner service over a wireless network so that anyone with a wireless network card can tap into our service without authorization from us.

    Use of your account for this purpose violates your subscription agreement and our Acceptable Use Policy in a number of ways, including Paragraph 5(d) of the agreement, which states that subscribers are prohibited from reselling or redistributing the service, or any portion thereof, whether for a fee or otherwise. This activity also violates a number of federal and state laws, including 47 U.S.C. 553, which allows for civil remedies of up to $50,000.

    You should be aware that this is a very serious problem that goes beyond the theft of our services. Individuals utilizing the Road runner system in this manner to carry out criminal activity, would be able to do so in an anonymous manner. In such circumstances, when law enforcement attempted to trace such activity, the trail would end with your account.

    It is not our desire at this time to sue you, and we assume it is not your desire to allow unknown users to anonymously plan criminal acts through your account. However, your wireless broadcast of the Road Runner service must cease and desist.

    If we do not receive written assurances from you within three (3) business days of this letter that your account will not be utilized in this manner, or if the unauthorized use continues, we will suspend your account and we may pursue our legal remedies. Your written confirmation should be sent to:

    Gregory Powell
    Abuse and Security
    Time Warner Cable of New York City
    41-61 Kissena Boulevard
    Flushing, New York 11355
    Internet.security@twcable.com

    Please contact Internet Security directly at either (718) 670-6621 or internet.security@twcable.com if you have any questions.

    Sincerely,
    Gregory Powell
    Abuse & Security, Supervisor
    High Speed Online Services
    Time Warner Cable of NYC

  2. DSL vs Cable by conan_albrecht · · Score: 5, Insightful

    It seems every article comparing DSL to cable focuses on the speed or technology. The primary reason I have DSL is because I have more choice in providers. The cable access is offered only by one large company in my area (read ATT) and I simply don't trust them to meet my needs as a geek.

    Contrast that to the DSL front, where I have the choice of many companies. I get a static IP, good speed, Linux supported, etc. because that's what I looked for when I subscribed.

    More reviews should look at choice vs. monopolies when comparing DSL and Cable.

  3. nothing in here about bandwidth caps by mblase · · Score: 5, Insightful

    ...the companies say that in the subscriber agreements of major cable Internet providers, there are prohibitions on the use of private corporate networks that allow employees to work from home; restrictions on adding hardware such as servers and game boxes to the networks; and clauses that reserve the right to restrict access to certain bandwidth-intensive sites, such as those for online gambling.

    ... the High Tech Broadband Coalition, also wants the FCC to ensure that cable companies don't unilaterally prohibit any type of Internet use. A separate filing by Amazon.com takes the same view.

    The cable industry supports the FCC's deregulatory effort and has been moving toward a system of tiered pricing for services that require faster connection speeds, such as access to corporate networks and graphics-intensive gambling.

    To summarize: The corporate group wants cable internet providers to move away from restricting how customers use their bandwidth, and instead only restrict how much. To summarize of the summary: Big Brother bad, bandwidth caps good.

    And this is all quite good and reasonable. Why should my internet provider be concerned with whether or not I'm operating a server on my modem? Or playing games? Or visiting gambling or *cough* porn sites all night long? Or working from home all day? It shouldn't matter what I'm doing with my bandwidth, and it's unfair to restrict what I do with it in the contract.

    But it's entirely reasonable and acceptable to charge me more if I use a high volume of bandwidth. My web hosting provider charges me a different amount per month if I exceed a certain amount of traffic; my cable internet provider can and should do the same.

    This deserves our support, Slashdotters. Read carefully.

  4. Stop complaining start being picky. by dotslash · · Score: 5, Interesting

    If the first question you ask before hooking up with broadband is:
    "Do you have any service restrictions", then how long do you think this crap is going to last? Sure, there will be a lame cable provider who caters to mom&pop audiences, but if the majority of serious users become very selective, surely there is a big enough impact to make this a selling point. Even in limited competition that would have an effect.

    I think the problem really lies in the fact that very few users have enough of a clue to be demanding even when they do have choices.

    Top x questions (in no order):

    - Do you restrict the use of LAN's NATed behind a router?
    - Do you run any proxies (transparent or not)
    - Do you restrict any traffic by port, address, or protocol type?
    - Do you allow IPSec?
    - What are your plans for IPv6?
    - Do I have at least one non-NATed address?
    - How much for extra IP or netblock?
    - Do you have a bandwidth cap on volume or peak use?
    - Do you allow the use of public facing servers?
    - Do you allow the use of P2P?
    - Can I see your Acceptable Use policy and Terms & Conditions?
    - Can I see your Privacy Policy?
    - Do you have a security policy?
    - Do you monitor or collect customer traffic or traffic patterns?
    - Do you demand a subpoena prior to law enforcement access?
    - What is your policy on SPAM?
    - What is your policy on sharing of personally identifiable information?
    - What is your policy on sharing of aggregate use data?

    Make 'em sweat. Most sales people will happily go through this list, very politely. If not, you already have a problem.

    Don't know if you noticed, but broadband adoption is in the crapper and many people have reverted to dial-up. Who needs whom more?

  5. Re:Why not multiple computers,etc... by PD · · Score: 5, Interesting

    Bing. Everyone used to look at me crazy when I told them that I was on a modem and would not EVER sign up for the cable modem that was available. DSL became available to me a couple months ago and I signed up right away.

    The only need that I had was the right to run my own servers. I could have done something like that on the cable modem, but it would do me no good. I wanted my own domain to host my own web page and host my own e-mail. I someone would have sold me a 56K full-time modem with static IP account for a reasonable price I would have jumped all over it.

    Seriously, for me it wasn't about the bandwidth at all, it was about the right to be a real node on the internet.

    DirectTV DSL gave me 1 static IP and the explicit statement that they don't care what servers I run on my own line. The only time the connection went down it was because of SWBell's incompetence. DirectTV has been really great so far.

  6. Re:Why not multiple computers,etc... by The+Wing+Lover · · Score: 5, Funny
    Just give me the pipe and accept your checks.

    I dunno, it still sounds dirty to me.

    --

    - In Capitalist America, law violates YOU!

  7. Re:It all comes down to the users by weave · · Score: 5, Informative
    I don't even really want a lot of bandwidth...just to be able to ssh back home and check things

    Create an IPTABLES rule like...

    iptables -A INPUT -p tcp -s x.x.x.x/32 -dport 22 -j ACCEPT
    iptables -A INPUT -p tcp -dport 22 -j reject-with tcp-reset

    They can scan for you all they want. Just sub -s with your CIDR of choice where you want to come with, and anyone else trying to connect to port 22 gets connection reset, making it look like nothing is listening on the port.