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Dealing with Abusive E-Mail?

sheetzam asks: "I am the manager of the mail system for a reasonable (3000 employees) sized media company. Recently a website has decided to post the e-mail addresses of a few of our employees, and suggest readers send those people abuse. We know we have no legal recourse for removing the e-mail addresses from the offending web site. We can't filter the abusive e-mail based on header information because it is coming from many places. Our only choice seems to be to change the person's e-mail address. If this were an abusive phone call, we'd know exactly how to handle it. But e-mail is quite different. How are others dealing with this?"

2 of 49 comments (clear)

  1. Re:A couple of things to try by $rtbl_this · · Score: 4, Insightful

    Finally, why not post the URL for the website here on Slashdot?

    That's assuming the website wasn't slashdot in the first place. It's not unknown for folks to post corporate email addresses here when in high dudgeon and suggest that other people make their feelings known. At least when it's done here, though, it's not abuse, but simply sticking it to The Man. :)

    --
    "Are you being weird, or sarcastic?" said Emma. I said I didn't know because I get the two feelings mixed up.
  2. Re:Maybe the abusers are right ? by ealar+dlanvuli · · Score: 4, Insightful

    I'm sorry, but harassing employees because of corperate decisions is never the correct thing to do. If you disagree with them, send your email through the normal email channels, and they will ticket/count your request/complaint as they do everyone elses. Abusing workers of a company only decreases employee moral and upsets a *real live person, who has a life outside of your gripe with the media company*. Not to mention your complaint will probably be ignored, and if your abusive enough you might end up with a policeman at your door tomorow morning.

    Grow up.

    --
    I live in a giant bucket.