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Cracked Compaq Laptops?

gwn asks: "I have just over 100 Compaq Armada 100s laptop purchased early in 2001. Over 60 have developed cracks in the lid just above the left hinge and at the front corners. I had one of these on a VP''s desk, no abuse, and it cracked. Compaq has denied any other reports of this with any other customer, just my problem they say. They have stopped giving me a hard time when I send these in for repair and they are repairing for free. This is still a royal pain in the rear and does cost me money. Lately, they started coming back with Compaq Notebook 100 labeled screens and it got me thinking they are running out of parts. It can't just be mine that are cracking. Does anyone else have a Compaq Armada 100s or Notebook 100 with cracking case problems?"

7 of 100 comments (clear)

  1. Compaq Experiences by Xunker · · Score: 3, Informative

    I have a second hand Armada 7800 series (7380DMT), And it' been remarkably solid for the amount of abuse I've put it through. I'd venture a guess and say that the models you're dealing with probably has the problem that many Vaios have where the screen hinge and other high-stress points are not reinforced with metal/enough metal.

    My Armada, circa 1999, has only had issues with the rubber feet coming off (the glue is worthless) and the doors on PC Card slots breaking (broke within a week of my buying it, later last summer).

    --
    Hilary Rosen's speech was about her love of money and her desire to roll around naked in a pile of money.
  2. Pathetic laptop cases are everywhere by Omega+Hacker · · Score: 4, Informative

    I had a Dell Inspiron 7500 for a couple years. Not only did the lid plastic crack in several places, but the hinges holding the entire LCD simply broke, three times. Dell finally got so sick of fixing my laptop they sent me a 8100 instead, which will be going back to them shortly, again, to fix a broken LCD connection that causes the screen to flash mostly green, but recently blue and red as well.

    Unfortunately, the ability of a laptop to hold up to even normal use doesn't seem to be a feature that is ever dealt with in reviews, making it very hard to determine which brand or laptop to get without significant word-of-mouth data.

    --
    GStreamer - The only way to stream!
    1. Re:Pathetic laptop cases are everywhere by eyepeepackets · · Score: 3, Informative

      Yuppers, that's why I still have (and love) my IBM i1472. It's old, it's slow (366 MHz Celeron) and it's built like a friggin' tank!

      Granted, the original hard-drive is long gone (replace with a higher capacity drive) and ditto the original RAM, but otherwise, the original machine.

      --
      Everything in the Universe sucks: It's the law!
    2. Re:Pathetic laptop cases are everywhere by trentfoley · · Score: 4, Interesting
      I have great respect for the durability of the A series of IBM Thinkpads (I've got an A21p). Its been dropped, stepped on, played with by 3-7 year old children, and cursed at many many times. The titanium composite lid has never been scratched or broken or cracked.

      I've also got an older Compaq Presario 1675 that has

      1) broken/cracked usb port

      2) cracked lid near hinges

      3) 1 Hour battery life (I know, I need a new one)

      I've never bought a Dell laptop because everybody I know that has one has had to send them in for various repairs or component failure replacements. To be fair, the Travelstar hdd on my 1 1/2 year old A21p shot craps after a rough family car trip. IBM overnighted me a brand new 48GB drive to replace my dead 32GB. Nice upgrade for a warranty replacement. Makes me wonder if the original poster might be able to talk Compaq in to fixing his systems with larger screens.

    3. Re:Pathetic laptop cases are everywhere by haplo21112 · · Score: 3, Informative

      Inspirons are consumer models, they are actually expected to be moved less and opened and closed less, and remain in docking stations for more than 75% of their life according to the On site DELL guys here. The Latitude series on the other hand is built to survive a nuclear war...(well figuratively anyway)...I have had three, all of which lived with out a hitch for 2 years plus without a hitch...

      --
      Power Corrupts,Absolute Power Corrupts Absolutely, leaving one person(group)in charge is absolutely corrupt.
  3. We need to get the opinion of a plastics engineer by NoMoreNicksLeft · · Score: 3, Interesting

    Seriously, I only know a little about injection molding, but the thinner the piece is, the more complex its shaped, the more likely it will fail under stress. And what part of the laptop's plastic gets stressed, other than the hinge?

    I would venture a guess that Compaq's quest for ever smaller laptops, quick production/obselescence cycles, and general nonconcern for quality products has caught up them, and it's hurting you.

    Oh well.

  4. Re:Interesting.... by Drakino · · Score: 3, Informative

    And they cost less than comperable PCs (which, actually there aren't any because Intel Processors run at 1/3 to 1/6 speed on battery power and are slower to begin with)... yet have higher reliability.

    What? You mean my PIII 850 slows down to 280mhz? I don't think so. Try to 700 (only if I want it to), and that will still outpreform MS Office under Virtual PC on a $2500 Powerbook (ie the 667 model).

    I am an avid user of both Mac and PC machines. I know what I am talking about, you on the other hand are one of the poor brainwashed Apple zealots. Try to at least bash the competition properly.

    And I'd like to point out that my Compaq laptop (Also an Armada M700) has been great. Armada laptops in general (and their new name Evo) have been great machines. A wide varity are used by my teammates, and I haven't seen any need a repair beyond the battery or a replacement "eraser head" for the mouse. Plus it has three buttons, great for middle-clicking for tabs in Mozilla. Thats one thing that drives me nuts about the Powerbook. Professional laptop, one button mouse. Let me know when I can run programs like OS X and pro apps properly on a Powerbook without an external mouse or keyboard shortcuts to use context menus, and I'll consider one.