Customers Rate PC Vendors' Tech Support
VorfeedTech writes "News.com has a story on consumers' satisfaction with tech support. The article goes on to mention ConsumerReports' survey results comparing a few of the major PC vendors. Apple rated the best for tech support. I guess this is where they think different (TM)."
Getting Tech Support to rate the customers. Which company has the stupidest clients, and is there a relationship between quality of service and the intelligence of the people receiving it.
An Eye for an Eye will make the whole world blind - Gandhi