Slashdot Mirror
Starting a LAN Gaming Centre?
A not-s- Anonymous Coward asks: "I've been given the opportunity to pitch a group of investors to open a LAN gaming centre (or centres, depending on how things go). These centres will be opening in an area that has little to no high-speed net access (and will be unlikely to in the future), very cheap equipment and labour, and a good core of 300-400K potential customers (right age groups, well-developed gaming culture, and plenty of disposable income). Anyone have any experience running a gaming centre, or any ideas of potential gotchas? We have written up the proposals and plans including the standard things (PCs, networking equipment, servers, furniture, fixtures, techs, games, etc), but were wondering if the community has anything to contribute? Oh, and there are none of these centres where we are planning on opening them..."
in places as 'backwoods' as Martinsburg, WV that were nothing more than regular computer video games with "VR Goggles" attached to the video output. The one here seems to be doing OK business, but apparently mostly among the 8-13 year old kids whose parents won't buy them high-end gaming systems. They spend what would have been their regular arcade money in this eight-unit place now, which is fine because the arcade has pretty much the same games it had five years ago and will probably continue to do so.
I think with the interesting people, their lives can't possibly be wrapped up into a nice little package.
The Stomping Grounds is one. Perhaps they can offer some advice, if you aren't directly competing with them.
Back in the day, (1997, such a heady time) I setup and ran a small cyber-cafe and game room. My observations and suggestions: :-) We had the entire Office suite on the two machines with access to the scanner. All the machines were able to print to the Epsons and we charged a minimal charge per page printed to cover ink on those thirsty ink jets. :-)
1) We had a our pcs locked up in another room away from the game room. In the cafe area they were behind a partition with a small locked walkway to provide access and airflow, big enough to get in and switch the system out or at least pop a ghost boot floppy in and hit reset. The game PC's were in a locked area with a 100mb switched network between the 8 boxes and the dedicated server for glQuake. there were holes in the walls big enough for the various KVM/Sound cables. We also had Thunderseats setup in the individual booths, each hooked to an individual 100 watt amp.
2) Black light in the Game room is cool. Throws enough light to see, and gives a nice ambeiance for multiplayer games.
3) Offer other services. We had a nice fast SCSI auto feeding scanner and nice (for the time) Epson color ink jet printers out front in the net cafe area. These got a pretty fair amount of use from our walk-in traffic..i.e. Older people who did not have a computer but heard through the grapevine that we could help them scan a picture and help them send it to a loved one.
3) Good control software makes the hourly charges easy. I had a good friend who we contracted with to write a client server package to control access to all the pcs in the building. We replaced Explorer with our custom shell that only allowed access to certain programs (IE, Solitare, Freecell on the Internet machines. Quake, Outlaws, Nascar Racing on the game machines) It had a little intigrated timer that ran in the program and it would dump you out of the game/program when whatever time you purchaced ran out and come up with a little login prompt that started the timer and shell program. Also in the program was a button to add one or more hours to your current session so that you would not have to come running back to the register to request more time. This software also ran our POS and inventory system. It was fairly robust for being written over the course of two weeks.
4) Choose your staff wisely. You need at least one person with a solid hardware/software background on hand at all times to minimize downtime and keep the customers happy. Also someone who can be cannon fodder when you have only one or two people wanting to play doesn't hurt either. You also want to make sure your folks are not farking off in CS during the time they should be mopping the floor.
5) Tournaments Tournaments Tournaments. Our biggest day was a 14-18 year old only double elimination Quake tournament. We had lots of nice prizes and had a big party afterwards with food and dj. This was our 2nd tournament it went off without a hitch.
Now for the bad news. You are going to fight with broadband sooner or later. You will loose unless you have enough bandwidth of your own. Along these lines, if you can get enough capital, you might want to look at rolling your own DSL service for some folks. If you can sell the dsl service you can buy a bigger pipe for the cafe and the dsl customers.
Also think about leasing your hardware. New pcs every three years is a good thing, especially for gaming systems as 3 years is about the life of todays state of the art. Your not going to be able to compete with the childgeek with a new box in a year and a half, but your selling the environment for multiplayer gaming, rather than the machines the games run on, so having the absolute latest and greatest is not totally required. If latest and greatest is require, roll the upgrades around the place, i.e. this year and a halfs game machine is the last year and a halfs internet access box. Only thing this requires is a couple of intenet access boxes that your consider disposable, which in this day of less than $700 pca, is pretty freakin easy.
Well thats all I can think of for now. Hope I've provided a little info you can use. And I hope you have a better backer than we did, he bankrupted the computer store he owned and took the cafe with it, even though we only had two months where we did not turn a profit in the eight months we were open.