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Microsoft News Update
Microsoft news of the past few days: Media Player 9 is the subject of a few articles, including one on its integrated digital restrictions and one on changes in its privacy options. Microsoft is releasing certain API's, and is releasing a service pack for Windows XP, under the requirements of its antitrust settlement with the Federal Gov't. On the downside, code to crash any modern Windows machine with NetBIOS enabled is now floating around the net, and there's been more publicity of the vulnerabilities in Microsoft IIS/SSL.
From the article:
"Welcome to Windows Media Player 9 Series," the opening screen of the Privacy Options panel reads. "Microsoft is committed to protecting your personal privacy. To enhance your experience with features including album art and pay-per-view-services, data must be sent and received over the Internet and/or saved on your PC. The options below enable you to customize these privacy settings."
OK, so right from the get-go users are presented with the issue of sending information from their computer. Certainly this is an enhancement feature, if done correctly and the user really has control over what is going on. In the long run, the real power and benefit of computers and networks comes with sharing information, and as people become more comfortable with it, software that includes network features will be more powerful and more popular. For example, see the popularity of the CDDB in CD players.
However, how do you really know what sort of information your software is sending over the network? As we start to take advantage of network features, it will become impossible to rely on personal firewalls to curb outbound traffic - you want your CD player to send some ID to the CDDB so it can retrief the correct tracklisting for the CD you're playing, so you have to tell your personal firewall to allow your CD player to connect to the net. After that point, you are trusting the CD player to behave properly and not betray you.
The article acknowledges this:
"As more applications become Web-aware in order to provide services and information back to the user, consumers need to be aware of the quid pro quo that's taking place and exactly what information is being provided to the vendors," Gartenberg said. "What Microsoft appears to have done here looks like a step in the right direction, if it makes it into the final product."
So the issue boils down to trust. Do you trust Microsoft? I'm sorry, but I do not. No matter what they put in their GUI as far as options go, you can never quite be sure about what their software is sending back to them.
With open source, at the very least you're allowed to look at the code and see what your software is really doing...
The main point of this story is not how incompetent Microsoft is. - The main point (IMO) is that this is yet another story about yet another Windows-user that will go to hell and back to use Windows but will not even look at alternatives because Microsoft has successfully implanted the delusion that only Microsoft can solve their problems.
In a free market customers do not put up with crap like this.
I don't feel the slightest pity for you. If you chain yourself to a single vendor with no way out you are asking for being raped. And it's irrelevant if that single vendor is called Microsoft, Apple or Sun.
And you know what the message for Microsoft is?
The message is "If they are willing to spend 10 hours on the phone, they are also willing to pay 200$ more"