Palm Offers Refund to m130 Owners

Posted by CowboyNeal on Thursday September 5, 2002 @10:55AM from the trading-colors-for-games dept.

EyesWideOpen writes "On Wednesday Palm began notifying registered m130 owners "that they were entitled to a full refund, including taxes paid on the PDA" for misleading them about the actual number of colors the product supports. The m130 was originally advertised as supporting 65,536 colors when in actuality it can only display 58,621. Owners who choose to forfeit the refund and keep the PDA could instead download a free version of the video game SimCity." Looks like a great deal for those who don't care about the bit depth of their PDA, and a way out for those who do.

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Re:is this really a big deal? by Target+Drone · 2002-09-05 11:09 · Score: 5, Insightful

Would you return your pda because it only displays 58000 colours instead of 65000?
Would you return your Pentium because it does almost all divisions correctly?
Like the Pentium bug this isn't a cases of whether users will notice a difference. It's about a company owning up to its mistakes.