Defective Console DVD Drives?

ksplatter asks: "I Purchased an X-Box back in January of this year. Everything was working just fine until I bought a game called Outlaw Golf about 2 months ago. I literally had not one problem with the unit before this. So after playing the game a couple of times I went to insert the disc one day and the X-Box told me it was unable to read my disc. I thought it was odd but continued anyway. Ever since then, my console has been more and more picky in deciding which disks (games or DVDs) to actually play. It is to the point where now the unit is completely useless. I called Microsoft and the tech support blamed the problem on rental companies (i.e. blockbuster) putting stickers on the CD that damaged the DVD lens. They told me they can't do anything for free but for 100 BUCKS M$ would replace the drive. I went on the Message board for the game that started this problem and they blamed the issue on some cheap/defective DVD drives that were installed in X-Boxes between last November and January. I was curious if anyone out there ran into this problem and what they did. Is there any sort of action I can take against Microsoft?" I't like to point out that this can be a problem with some Playstation 2 systems as well. I am now on my second PS2 unit (obtained after the price drop) because my original unit could no longer read DVD-based games or movies (however my original Gamecube, purchased at about the same time, is still purring along just fine). Might this be a sign that the early DVD units provided by both companies were just not able to handle the environments in which they were placed (ala hot TV cabinets, dusty living room floors, smoke filled areas and so forth)?