Donald Norman On Software And Other Things
small but... writes "New Scientist has published an interview with Donald Norman in which Norman comments on open source (disparagingly), usability (of course), machine 'emotion' (Ha!), and security (Breaking news: social engineering still #1 risk)."
I actually started to agree with your sentiment, but then you started to get really ridiculous. "Did you know many people have difficulty distinguishing between left and right?" "You mean if I want this computer to do something I have to open a "program"? Why? Why can't it just do what I want it to do?" You can't design your interfaces to be awesome for people who can't tell the difference between left and right. Or for people who can't conceive as computers as anything but an extension of their will. Sometimes people just have to learn new things. For MOST people, these things are easy to learn.