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Submitting Bug Reports To Open Source Projects?

Posted by Cliff on from the getting-your-roaches-lined-up-in-a-row dept.

aldheorte writes "After installing Red Hat Linux 8.0, I discovered some minor bugs. Some of these are with software actively maintained by Red Hat (e.g. redhat-config-date), but some are not (e.g. gaim). Although it is possible to enter bugs for any package at Red Hat Bugzilla, some of these packages have zero bugs, which probably indicates this is not a preferred method of receiving bugs for that project. In fact, I've found this to be the case for for several project. I find no listed bugs for Red Hat's Bugzilla and a whole database of bugs at another site, such as SourceForge. There are many distributions and channels for open source projects to reach the end user, so how do users, especially non-technical ones, effectively submit bug reports to the right database? How do open source projects make it easier for users to submit bug reports and consolidate the bugs in a single database?" Update: 11/01 11pm EDT by C :Don't know why this was sitting under the "HP" topic, so I've changed it to something more appropriate. Sorry if this has resulted in any confusion.

7 of 287 comments (clear)

  1. Dear Slashdot by Anonymous Coward · · Score: -1, Troll

    I am a fucking idiot. I'm incapable of using Google. What should I do about this?

    Thank you.

    1. Re:Dear Slashdot by pilot1 · · Score: -1, Troll

      Go ask Bill Gates for mental help.. if you can't use google you need it. ;) Not that he's in a perfect mental condition though... ;)

  2. Thats Easy by LordYUK · · Score: 0, Troll

    How does a non technical person submit bugs? They dont! They stick with Windows and live like trolls! Like me!! Look, I'm trolling!! BWAHAHAHAH!!

    Yes, thats a joke.

    --
    This is my sig. Its pathetic.
  3. vendor! by Anonymous Coward · · Score: -1, Troll

    You should open a support issue with the vendor who sold you the software.

    What's that? You got it for free? Oh, then you should open a support issue with the vendor that sold you the support contract.

    Do what now? You got it for free, so you don't have a support contract? Oh. Well, then, I guess you're just shit out of luck.

    When will you people learn? You get what you pay for, and free software is worth exactly what they charge for it. If you want software for nothing, by all means go to Red Hat or one of those guys. If you want software that actually works, and that's actually supported, you're going to have to find a real vendor, not a bunch of hobbyists.

  4. Re:Goatse Haiku by Anonymous Coward · · Score: -1, Troll

    oops, that should probably read:

    look into the eye
    lower intestinal tract
    oh look, i see corn

    Silly me. Oh well, back to getting donkey punched. Toodles!

  5. You mean... by The+Bungi · · Score: -1, Troll
    ... free software has bugs??? OMG, I can't believe it!!!1!!! But it can't be true, because I read it on Slashdork!

    [boy, this 2 minute limit is hard to deal with]

    Is my "karma" gone yet?

    Cool!

  6. DUH by fanatic · · Score: 1, Troll
    1. Bring up app.
    2. Click on 'Help'
    3. Click on 'About'
    4. See email or URL displayed.


    How hard was this? For non-gui, 'man ' or 'info ' usually produces the same results.
    --
    "that's not encryption - it's a new perl script that I'm working on..." - from some Matrix parody