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Why are Microsoft Customers Scared of Criticising Microsoft?
gsfprez asks: "This article documents the stories of three Microsoft customers (organizations that voluntarily buy Microsoft products) who are clearly unhappy with the product offerings of Microsoft - but are simultaneously petrified of this fact being made public. My question to the crowd is not regarding the subject matter of the article: rather, I want to know what is it that could scare a company away from telling a product vendor that they are unhappy and merely *considering* not buying their next product? Fear of reprisal (in the form of a software audit) is simple extortion...no? More ethereally - do we actually live in a world where MS not only 'demands' you buy their new products, but appears to have people pissing their pants at the thought of doing otherwise?"
I bought Windows 95 6 years ago. It cost me $100, which is a huge inverstment of my money. I also bought Office 95 at the time, and that cost me $500.
I don't understand why Microsoft wants me to change anything. I paid $600 for this software, it should do exactly what all the new stuff does too!
My system crashes all the time, but I won't download any of these "critical updates" or "security patches", because I was told by the guys at my local computer shop that those just contain viruses. I also won't install a virus scanner, because the guys tell me those companies just use the money to pay their programmers to make viruses, and virus scanners just make your computer run slow.
I bought a new Pentiums 1.6 GHz computer a year ago, and it had Windows XP on it. I immediately formatted the hard drive, and installed Windows 95 and Office 95 on it. I don't understand why this thing keeps blue screening on me every few hours, this computer is brand new.
I finally got up $500 to buy the new Microsoft's Office 11 program, and I demand you make it work for me. If you don't make it work for me, I'll go out and buy Macintosh System 9 and install it on my PC.