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Credit Card Websites Who Support Mozilla?

citoc asks: "I'm currently planning on dumping my Capital One Card because I'm sick of them not supporting my browser of choice (if you don't support my browser, I'm not going to support you). So I'm wondering what credit card companies do support the use of Mozilla/Moz-based browsers for their websites, so I know to whom my money should go." Update: 12/03 21:41 GMT by C :It appears that Capital One is listening. Click below for good news for Mozilla users that happen to also be Capital One customers.

I got this in an email right before the Thanksgiving break:

You do matter. We opened up our site to Mozilla and Gecko based browsers on Nov 14. It was a lot more work than it looked like. We went through a great deal of testing to ensure the browsers would behave properly. A financial web site has a ton of underpinning backend functionality, so we struggle a little more with these changes than a site like USA Today. But we did it, and everyone should be good to go now. Let me know if you have any trouble with it. Ken Woelk Web Service Quality Capital One
Wow! They actually had this all done before the article went up. Thanks a bunch Ken for the hard work you and your team put in to make the Capital One website compatible with Mozilla users. I'm sure your work will be greatly appreciated in the future.

5 of 73 comments (clear)

  1. don't be so arrogant by Naikrovek · · Score: 4, Insightful

    if you don't support my browser, I'm not going to support you

    If you think you're going to make a difference with this attitude think again. choose banks based on their interest, their customer service, and their desire to give you a loan :) Then convince them that IE isn't the only browser.

    It is the browser that matters least in a bank.

    1. Re:don't be so arrogant by GreyWolf3000 · · Score: 5, Insightful
      The level of cynicism that Ask Slashdotters receive is absolutely outrageous. Give the guy a break.

      I support consumers setting their own standards, and not accepting corporate bottom lines. That being said, we can safely say that browser-based boycotting is ineffective at best.

      Read the article again, and you'll see that he merely asks the Slashdot crowd for alternative companies that won't lock him in to Internet Explorer. He does not attempt to thrust any form of digital politics into the limelight, or attempt to gain sympathy from the tech-savvy crowd here. Notice he does not splurge out a long tirade about the evils of IE or the importance of standards; he merely asks for an alternative. Choice in the free market (or semi-free, as the case may be) is like a vote--ever wonder why people vote for third party candidates?

      I'm sorry for ranting, but I'm sick of how Ask Slashdot is being done. Most people don't have an "answer," so they criticize the question. Or in other cases, they attempt to give the obvious answer, regardless of being covered in one of the links! People don't Ask Slashdot to get majorly dissed.

      Well, this rant has turned into less about you and more about Ask Slashdot in general. Perhaps this should've gone in my journal.

      --
      Slashdot: Where people pretend to be twice as smart as they really are by behaving like children.
    2. Re:don't be so arrogant by GreyWolf3000 · · Score: 3, Insightful
      > I'm way off topic now, but i hope you see what I mean. Leaving a bank based on its browser support is not treating the problem. It is treating a symptom.

      Ok, I see your point, and I raise it ;)

      Suppose I have a demand, X, from service provider Y, who provides Z. The demand may be legit to you, and it may be ridiculous to you. We can both agree that it is a legitimate concern to me, however (in this scenario; I personally don't give a crap). Hence, I ask my fellow friends, many of whom I can expect to have had the same demand, X, in the past, some of whom went through company Y to get Z. I am hoping that someone will show me a similar company, but will meet demand X, and therefore I can give my business to the company that supports my interests.

      You say the question is bogus, but I'm of the mind that no matter how bogus the individual's standards are, he has a right to demand whatever he pleases, however ludicrous it may be. And you know what? I can think of a lot more bogus things than this. Imagine you didn't have any Windows machines period? I don't, and being that I just installed a fresh system from scratch, suppose I don't really want to bother installing WINE or wrestle with IE in Linux.

      Plenty of people at Slashdot have experienced this issue first hand. Maybe not you or I, but lets let those folks that have help the guy out a bit.

      --
      Slashdot: Where people pretend to be twice as smart as they really are by behaving like children.
    3. Re:don't be so arrogant by wind · · Score: 2, Insightful

      One man makes a difference only when he is joined by others doing the same. My point is that anyone who chooses banks based on their browser support is on a crusade that is not, and will not, be taken up by the wise.

      I'm sorry, I still fail to see the arrogance in his question. Maybe *you* only do things because you want everyone else to behave like you, but sometimes people make choices because it's what they are comfortable with and they don't care if others do the same. I don't see this guy's question as "Geeks Unite!", I think it's an honest question. As someone has already said, maybe he just wants the convienence of not having to switch browsers. My bank doesn't support my normal browser and it drives me nuts to have to load up a program just to use their site - but, for me, I put up with it. - he doesn't want to, and that's fine. *shrug*

      Just take as a for example: I don't buy things from Walmart. I don't care if *you* do, this isn't a Boycott, it's just that I don't like the idea of giving them my money, and I happen to be lucky enough to be sufficiently well off that I can afford to spend a little more elsewhere. That's it. No big crusade... I'm not asking anyone to do the same.

      And I don't think this guy is, either. I really think you are reading a LOT more into this than there is.

      Besides... this *is* Ask Slashdot, be thankful he's not asking what kind of tiolet paper to use.

  2. Re:Just fake them by JimR · · Score: 4, Insightful

    No - don't do this. If you fake your user agent it may help you in the short term, but in the long run it will make the people who run the web service think that the only clients they need to support are IE, and then one day when they use some component that is only available on IE you'll be stuffed.

    --
    #exclude <ms/windows.h>