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ISP's Slapping Techs For Lending A Hand

Posted by timothy on from the hostile-workplace-environment dept.

Mike writes "Broadband Reports is running a story about how several large ISP's have reprimanded, even fired techs who offer support in BBR's forums in their free time. BellSouth is the latest ISP to forbid any official tech support representation. Instead of sculpting PR guidelines for techs to follow, they're scaring them into submission."

1 of 320 comments (clear)

  1. Sounds about right to me by I+Am+The+Owl · · Score: 1, Flamebait
    It seems perfectly reasonable to me. If these techs start offering tech support in their "free" time, they're pretty likely to start demanding that it be included in their "paid" time.

    That would make the companies liable to make up for their employee's overtime wages that they never even asked for, imposing financial hardship upon them. So it only makes sense that they would root out the troublemakers in such a fashion.

    --

    --sdem