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DIRECTV Broadband Shuts Down

Phroggy writes "Effective today (Friday the 13th), DIRECTV Broadband is officially out of business. The company will remain partially operational for the next 60 to 90 days, and we will work to transition our roughly 160,000 customers to another provider. Details are still sketchy. So, anybody gonna be hiring in the Portland area in a couple months?" There's a press release about the shutdown.

6 of 444 comments (clear)

  1. It was the name that did it! by wumarkus420 · · Score: 5, Interesting

    Not too big of a surprise. You have no idea how many times people would ask me (sys admin) about internet connections and DirecTV-DSL came up. Of course the number one question - DOES IT WORK OVER THE SATELLITE!!!??? People could never get past the DirecTV name, and therefore seemed to shy away from the service because they were either confused or thought they had to subscribe to satellite service to get the service. The term "DSL" means nothing to anybody but people like us. To everyone else, they only look at the DirecTV part and make assumptions on that. I mean, their satellite service is named DIRECWAY - that's a hell of a lot more separation than DIRECTVDSL. Of course, they probably thought the name would be the selling point - but unfortunately, DSL and satellite service don't mix.

    1. Re:It was the name that did it! by drinkypoo · · Score: 5, Interesting
      400kbps is not very fast anyway. You have to provide people at least 768k or they will be saying "man, my friends with DSL (and/or cable) can download more than TWICE as fast as I can." 300kbps is DEFINITELY not fast enough. 128kbps is enough upstream, almost everyone has to settle for that, except most attbi customers who (like me) get 256kbps up.

      Incidentally I don't see why you would have to use their software which splits traffic. Basic routing should take care of that, as long as your ISP is not blocking traffic from random routable IP addresses which come from your IP address. Since you are speaking TCP/IP over PPP (in almost every case) on a modem link to an ISP, as long as the machine with the outbound connection is forwarding packets between interfaces (IE, it is a router) you ought to have no problems sending out that traffic.

      However if they are blocking traffic from other IPs there is another solution, use a VPN to some asset of the satellite ISP who then relays your requests - this is slow and costs more, and I think doing bidirectional satellite is the only reasonable solution. Sure, you can't play games over it, but only a poorly designed web application will bitch about two seconds of seemingly random lag, which is a common occurence on every home internet link I've ever heard of. If your web app chokes because someone has a 2 second lag time on top of the usual lag one sees on the 'net, your web app is poorly designed.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  2. Re:Sad, but necessary by Phroggy · · Score: 5, Interesting

    Unfortunately, this was largely due to the large amounts of bandwidth unfairly utilized by the "power users" of the network, who used applications such as KazAA and Napster most likely to pirate music and other questionable activities.

    This was not the problem. The main problem was having to do business with ILECs, which are monopolies that compete against us. A secondary problem was some not-so-bright management decisions, and not being able to offer value-added services (and collect additional revenue) because the main database system was designed by morons.

    It is sad that we will no longer be able to get satellite TV here because a few people using DSL had to ruin it for everyone else by getting greedy.

    Huh? DirecTV Broadband has nothing to do with DirecTV satelite.

    Why can't people just take what they need, instead of running off with everything that isn't nailed down?

    Because they're offered unlimited service.

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
  3. Re:Well... by Phroggy · · Score: 5, Interesting

    For those of us who do tech support and sometimes run into DirecTV broadband issues, can I just say, yippee!

    What issues? In general, the service rocked - static IP, standard Ethernet with DHCP (with USB also available, bleh), easy setup (if you don't like the installer or don't run Windows, just point your browser to http://10.5.1.2/ and enter your phone number, and the gateway configures itself with all your settings).

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
  4. Re:How sudden? by Phroggy · · Score: 5, Interesting

    I swear I saw advertisements for DirecTV DSL just the other day. Is this sudden or what?

    Yes, it was VERY sudden. Rumors and speculation was sort of going around this week (directors disappearing for off-site meetings, hmmm...) but before this morning, nobody had any idea it would happen like this. The marketing department is gone now, of course, but wouldn't have pulled the ads before today (if they have yet).

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
  5. WHATEVER you do... avoid the FAP!!! by TheGreenGoogler · · Score: 5, Interesting

    Stay away from Hughes "Directway" Sattelite Internet!!! They have a policy affectionately known as "FAP" (Fair access policy) that effectively turns your "high speed" connection into something closer to dialup... for more information, see this page.