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The New IT Crisis

Posted by CowboyNeal on from the technology-implosion dept.

Matey-O writes "You've succeeded in delivering 5 9's, your server farm is a well oiled machine, the helpdesk lines lie dormant. No? Well then how do you get credit for the work you do, when all that's noticed is the downtime? When the IT budget has to be justified, and you're overworked, undermanned, and you have to apply three patches to 100 servers before Close of Business, what has to change in IT before we melt down? Marc Andreessen has an interesting article on what has to happen to IT next."

2 of 309 comments (clear)

  1. simplification.. by ramzak2k · · Score: 0, Offtopic

    If the guy is talking of increasing reliability for enterprise servers, companies are already along that path- e.g. IBM. If he is referring to day to day tasks of administration, automation in that aspect would be slow to come by. Is it just me or does anyone else think that the comparing IT administration to telephone lines is to over simplify the former ? The interface for one is more complex. The goals of IT admins going around trouble shooting application related problems cannot be narrowed down to distinct goals that telephone systems might have i.e:
    1) Provide a Dial tone
    2) Allow user to make a connection
    3) Allow user to disconnect

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    Siggy Say, Siggy Do
  2. You're so stupid ! by stud9920 · · Score: 0, Offtopic

    Everyone knows it's 47 ! How did you ge past first grade ?