Complications

Stella Daily writes "While the man (or woman) in the white coat no longer has the godlike status he once enjoyed, we still regard the doctors of the world as, perhaps, something more than human. We entrust them with our lives and with the lives of family members; we tell them things we would never tell anyone else. And when they fail, we are often severe in our punishments: multimillion-dollar lawsuits, lost licenses, and most of all, the cloud of public disapproval that follows a physician who has made a particularly well-publicized mistake, sometimes for the rest of his life." Stella's review continues below. Complications: A Surgeon's Notes on an Imperfect Science author Atul Gawande pages 269 publisher Metropolitan Books rating 10 reviewer Stella Daily ISBN 0805063196 summary What happens when humans do an inhumanly difficult job.

Complications is a look at the medical profession from the inside -- written by surgical resident Atul Gawande, it is a frank, thought-provoking commentary on what happens when fallible human beings do a job that requires infallibility. In its chapters, he reveals that doctors make mistakes more often than most of us think -- and that while there are bad doctors, the more usual case is the good doctor having a bad day, or the problem for which all the training in the world would not have been enough.

Gawande is refreshingly honest about the limitations of medicine and of how much doctors, despite years of training, do not know. Witness the titles of the three sections of the book: "Fallibility," "Mystery," and "Uncertainty." He shows us myriad facts and stories that seem designed to make us lose confidence in our physicians. The study that showed that a doctor's confidence in her diagnosis was not related to whether the diagnosis was correct. The colleagues who chose to remain silent when a well-known surgeon began to show signs of incompetence, choosing instead to quietly redirect patients to other doctors when possible. The studies that show that autopsies reveal misdiagnoses in between thirty and forty percent of cases. Yet Gawande suggests physicians are doing the best they can: given the complexity of the human body, the short amount of time they often have to make decisions, and a host of diseases, injuries, and conditions that mimic each other, it is a titanic task we ask of them. Often a doctor has little more than her intuition to go on; sometimes that intuition can result in messy complications, but just as often it results in a spectacular save.

Complications tackles other issues as well: How do we reconcile the needs of patients to have experienced hands performing procedures to the needs of physicians who must teach the procedure to residents so that a new generation of doctors will be able to perform it? What does a doctor do with a patient whose symptoms show no discernible cause? How much say should a patient have in his or her medical treatment? As Gawande describes, until quite recently, the answer was "none -- doctor knows best." But whose body is it, anyway? While the reader might find himself, as I did, indignantly reacting with, "Of course I should be able to decide what happens to me!" Gawande raises an important point. Sometimes a patient really is not in the best position to decide, as when a patient in pain demands the treatment that will alleviate her pain now but cause her serious trouble down the road, unable to consider anything but how much it hurts now. The doctor's dilemma of when to step in is one I do not envy, and one Gawande describes poignantly.

While you will pick up Complications for the ideas and questions it raises, it is the stories Gawande tells, and the polished magazine writer's style with which he tells them, that will make you unable to put it down. Whether it's the television anchorwoman who couldn't stop blushing, the star orthopedic surgeon who inexplicably began doing shoddy work that hurt more than it helped, or the beautiful young event planner who was saved from a deadly infection by Gawande's lucky guess, the stories are about fascinating human beings, and Gawande tells them with riveting language.

If Complications has a weakness, it is that the chapters sometimes seem disjointed, without adequate transition between them. In the acknowledgments, the reader learns that the book originated from several essays Gawande wrote for The New Yorker. When the book is considered as a collection of essays rather than a unified whole, the lack of continuity is not a problem, and even without knowing this, it is still a more than worthwhile read.

Complications is about, as its subtitle says, an imperfect science, but not just any imperfect science. Arguably more than any other field, medicine's failures are held under a microscope and second-guessed ad nauseam; we expect our doctors to be perfect, and when they are not, our disapproval can be severe indeed. While Complications may shock you with its admissions of how deep the errors run, in the end it will give you a better understanding of what it is to be a human being doing an inhumanly difficult job.

You can purchase Complications from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

Comments

in all truth

[greechneb]

Anytime you put something in the hands of a human, no matter how intelligent, savvy, and well trained they are, people will make mistakes

No man is perfect, and therefore, no doctor is perfect. Seek a second (or third) opinion.

Just my two cents

Sleep!

[webword]

Probably the biggest problem in medicine today is lack of sleep of interns, nurses, and doctors. No joke. So many of these people lack sleep and it is killing us all.

Long Hours, Little Sleep

Sleep Deprived Medical Residents Ask for Limited Work Hours

Fatigue, Sleepiness, and Medical Errors

Doctors Are The Third Leading Cause of Death in the US, Causing 250,000 Deaths Every Year

Lack of Scientific Background and Hubris

[gmhowell]

I work in the medical industry, and my father has been a family practitioner for over 30 years. I have no doubt I've met and interacted with more doctors than the average person, and probably more than the average resident. With that disclaimer out of the way...

In my experience, there are two rather large things wrong with physicians that could be improved. Both of these would have a positive effect on outcomes. Neither are discussed much. It sounds like neither of these are touched on in the book.

First is a lack of scientific background. Now, I don't mean that some doc didn't have a BS in biology or whatever. They don't think like scientists. Far too often, physicians build up a mental table of symptoms. When a new patient presents with a condition, the table is consulted. This works fine in general, but falls apart miserably in corner cases. To solve those corner cases, some deductive (and inductive:) reasoning is called for. It is staggering the number of physicians who lack these skills. In some ways, newly minted MD's are better in this respect. They haven't had the time to develop a catalog, so they are reasoning through EVERYTHING. Sure, it makes them slower, but everything will be reasoned through. Docs with 5, 10, 20 years of experience have built a corpus of knowledge that they refuse to look beyond.

But all is not well with new docs. All physicians suffer from hubris. No kidding that this is one of the seven deadly sins. Most doctors are convinced of their own godhood. Check out Alec Baldwin's character in "Malice". Yes, it is a caricature. But there is also a grain of truth in his portrayal. For most doctors, questioning a diagnosis or treatment plan is a surefire way to piss them off. Being correct when they are wrong will drive them to either apoplepsy or catatonia. Is this something they come out of med school with? I think so. Older physicians seem to be better in this regard. There are two possible explanations that immediately come to mind. First is that they have experience to show their human failings. The other explanation is the makeup of the teachers and instructors in most universities today. Thirty years ago, they were staffed by former physicians, those who had had private practices, large patient caseloads, etc. Today, like much of academia, they are staffed by professional instructors. If you can't see the problem with this, I can't help you.

What's the solution? I really have no idea. Once the hubris disappears or is mitigated, it should be possible to learn the thought processes necessary to do good medicine. But how do you convince someone that they have too much pride? This is a real world problem for me, as my practice has several new doctors. They have potential. They can be great. But can they get past their own thoughts of superiority to recognize their weaknesses in certain areas?