Broken .Mac?

Posted by Cliff on Thursday December 19, 2002 @01:44AM from the what-can-you-do dept.

An anonymous reader asks: "I paid $50 to convert my iTools account to a .Mac account, yet it seems that I can almost never use the service. The web pages are constantly down and the support for the service tells nothing about to handle the frequent outages. I am not the only person to get these errors. The forums are filled with complaints about the down time. I have e-mail Apple numerous times, but nothing has been done to fix these errors. What options to I have? Is there a way to get my money back for this lousy service? Can I get compensated for the down time? What can I do to show Apple that I am not happy with their service?"

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Re:Fucking idiots. Goddamn fucking idiots. by Anonymous Coward · 2002-12-19 02:20 · Score: -1, Flamebait

I've e-mailed them 3 times, but no reply. Their support pages are crap.
Broken /. by eingram · 2002-12-19 02:48 · Score: -1, Flamebait

-1,Offtopic

Has anyone else noticed how unreliable Slashdot has been lately? I had typed up this long response to someones comment in this story, hit "Preview" and... nothing. I hit "Back" and it was gone. I should start typing stuff in vim or something.