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IBM 600 Series Laptops and Flaky Batteries?

netdemonboberb asks: "I don't know where else we should turn, because no site will write articles on [this subject] and IBM is denying that their IBM 600 series laptops have flaky batteries. Rensselaer Polytechnic Institute distributed these laptops to freshman students in 1999 and almost everyone I knew in my class had this issue. Ralph Levien's page has suggested it appears to be an issue with the 'Smart Monitoring' circuitry. I'm writing this article to get the issue out in the open so IBM can no longer deny it. These batteries are expensive, and I have had to replace mine 4 times already. Can anyone who reads/maintains slashdot help or provide any advice on getting resolution for this?" I must say that from personal experience, I've wondered if this might be the case as well. I have an IBM Thinkpad 600e laptop and I've already gone through 2 batteries. The laptop is currently inactive as it must be tied to the wall if it is to be used. Has anyone else experienced shorter-than-average battery life using these laptops? Were you able to do anything to improve the battery life?

18 of 446 comments (clear)

  1. My Thinkpad 560 by msgmonkey · · Score: 4, Interesting

    I've got a 560 and used it mainly connected to the mains. My battery died very fast as it seems the TP would keep the battery topped up even if you was using mains power. Upgrading to the latest BIOS fixed the problem but I still had to shell out for a new battery (as mentioned, not cheap).

  2. Betteries don't last forever. by TheCrazyFinn · · Score: 4, Informative

    These laptops are 3-4 years old. Laptop batteries last 1-2 years under moderate use, less if you recharge more often (Heavily used ones last under 6 months sometimes).

    Where's the problem?

    --
    "You've got an invalid haircut" -Warren Zevon - Life'll Kill Ya
    1. Re:Betteries don't last forever. by Anonymous Coward · · Score: 5, Insightful

      Your standard nimh cell should last for over 1000 discharge/charge cycles and will not be affected by "topping up" (read unlike nicd memory problem).

      Even if you killed your battery and charged it every day this battery should still last close to 3 years. This guys talking about 4 batterys. Thats completely unacceptable.

      On another note my compaq presario 1210 model had a zillion power problems with the smart monitoring stuff. But that was more in the fact that the computer would not charge the battery as it always thought it was full.

    2. Re:Betteries don't last forever. by mess31173 · · Score: 5, Insightful

      Wrong. The more you use your battery the longer they last. If you have a laptop and never take it out of the dock (like tons of users in my office building) after a few years the battery will be shot. But if you take it off the dock and use it without being plugged in (ie. only on battery power) the batterys tend to last a LOT longer. I have seen perfectly fine working laptop batterys from the mid and early 90's and others that are just a few years old that don't work worth a Beowolf cluster....

    3. Re:Betteries don't last forever. by msgmonkey · · Score: 5, Informative

      Thinkpads use lithium ion cells which have an average cycle life of only 500. You can get ones which reach upto 2000 cycles but they tend to be very specialized.

    4. Re:Betteries don't last forever. by cobbaut · · Score: 4, Informative

      I don't know what you mean by average use. Back in 2000 we had about 18 of those Thinkpad 600 laptops, some owners are developers, other are sales, other are managers. ALL of the batteries were replaced within one year, and again most of them a second time within the next year.

      I still have this laptop (Pentium 2-266), attached to the power. I'm not buying a third battery for it, it really is too expensive.

      On the other hand, nothing but good comments on the Thinkpad series!

      cheers from Belgium

      --
      European Linux user, living in Antwerp
    5. Re:Betteries don't last forever. by mfarver · · Score: 5, Interesting

      I worked support for Dell's portable computers a year ago. Dell warrenties batteries for 1 year and expects then to fail after 1.5-2 years. The life span is mostly based on usage, more cycles, shorter life. However, batteries that are never used will still fail in about the same time frame. (The engineers were always denying this, but my guess would be it is because the system gives the battery a short charge everytime it is turned on) If you use the system often, four batteries in as many years is pretty average (most power users get less than a year). IBM and dell use batteries from the same manufacturer(s) so I'd expect simialr results. (heck, if we're being honest, almost every laptop sold is built by one company on one assembly line).

      My $.02 USD

      Mark

    6. Re:Betteries don't last forever. by darkwiz · · Score: 4, Informative

      Ok, once again I feel compelled to add something to a battery discussion.

      First: The single worst thing you can do for a normal battery pack is to run it all the way down. You'll almost certainly reverse some of the cells, which will KILL the overall battery life (one bad cell in the group will cause a dramatic shelf effect on the available current).

      Leaving it on the charger continuously is generally believed to be a bad thing as well (causing things like crystalline growth), but exercise, not exhaustion, is a good practice.

      The main problem here is that no two cells are alike. If the cells discharge asymmetrically, they'll recharge asymmetrically as well. You end up with a cell or two in the pack that is still not completely charged when the rest are. Since the voltage is still not at the peak, the charger continues dumping current in which damages the full cells. If you take it off prematurely, the cells with more charge will damage the cells that didn't completely charge.

      The problem is : as long as the cells are charged and discharged in series - this is basically unavoidable. You'll get the best cell life out of charging and discharging them in parallel. However, this is more expensive - and therefore no manufacturers use it.

  3. I've Looked Into This by Anonymous Coward · · Score: 4, Insightful
    It appears that the batteries are designed incorrectly and cannot handle the type of current draw typically seen with laptop use.



    Many battery manufacturers design generic cells and current regulators and package them in carriers that are specified by the PC manufacturer. In this case the current regulators are to blame as they have difficulty dealing with minor variations in current required by the laptop's power supply. In particular, systems with less than robust power management, Linux for instance, literally suck the regulators to death.

  4. Shorter than average life by moc.tfosorcimgllib · · Score: 4, Informative

    I would suggest contacting the Better Business Bureau to get these complaints addressed.

    1. Re:Shorter than average life by Maeryk · · Score: 4, Insightful

      I would suggest contacting the Better Business Bureau [bbb.org] to get these complaints addressed.

      SNORT! Have you ever contacted the better business bureau? I have. I was told they dont do anything to companies/about companies that that dont honor their claims, advertise truth, etc. etc. I was actually told that as long as the companies continue to pay their "listing fee" with the BBB, the BBB could care less what the company is actually doing.

      Dude.. the BBB is a money maker for the BBB, and a trap for gullible people who believe that moniker means something.

      In reality, you should send a polite letter to Consumer Reports and see if they are interested, or to one of your local muck-raking news reporters looking to do a human interest story.

      Maeryk

      --
      Feminine Protection? What is that? A chartreuse flame thrower?
  5. Define "average"? by Maeryk · · Score: 4, Informative

    I have deployed and supported both Thinkpad 600 and 600X configurations, and Dell Latitude 366 and 300 MHZ models, and they all seem to have batteries that last just over a year.

    Literally, to the point that we will get a sudden surge.. six or so a week, of stone dead batteries. A little digging on my part led me to believe that the six came in together as well, and they usually died a little bit over a year after purchase. (Note, this is a "little bit" after the warranty.. batteries are warranted for one year from date of purchase of the LAPTOP not the battery, at least here.)

    Now, the IBM's have a charging circuit that keeps the battery "conditioned". Would this kill a battery in a year? Probably. WHat I know a lot of people do is ONLY put the battery in if they are going to use it off AC. Charge it for an hour before you need it, and run it down. When you get back to your desk, pop the battery out, and dock without the battery.. that seems to be the "rage" as rumored by our customers who have traveled to Japan, where they claim people do this.

    YMMV, but as a tech who supports about 1K of these things, yeah.. the batteries die in a year, and yeah, the IBM party line is "this is normal".

    Maeryk

    --
    Feminine Protection? What is that? A chartreuse flame thrower?
  6. SR11k battery life by gweihir · · Score: 4, Interesting

    I have a vaio SR11k. The battery is slowly degrading (down to 120 minutes from initial 150 minutes a year ago), but the interesting thing is that at the beginning the charge reported by the BIOS (APM) was almost linear, now I get the last 60 (!) minutes of operation in the last 4% of detected battery charge.

    My solution to this is ext3 (I mostly run Linux on it) and just running it until it goes down by itself. If the IBMs have similar behaviour, but force a power-off at, say, 10% detected charge, an equivalent battery would be good for only about 30 minutes instead of the 2 hours I get.

    Side note: I am not using the laptop that often, maybe 2 times per week on battery.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted and ignored otherwise.
  7. Re:Conditioning... by jakedata · · Score: 5, Informative

    Ack! NO!!!! Not for lithium cells!

    If you actually managed to fully drain a lithium battery, you would run the risk of polarity reversal. That is BAD! Part of the reason lithium battery packs have a microchip is to shut them off before they fully discharge. The chip also regulates the charge cycle so they don't grenade from overcharging.

    NiCD batteries develop a charge memory and must be conditioned. NiMH batteries do to but to a much lesser extent. Lead acid batteries are the exact opposite, keep 'em charged up at all times.

    Just remember, who's lap it's on top of.

  8. 'Tute Screw by Gothmolly · · Score: 4, Funny

    Yet another example of the old 'Tute Screw! (all -1,Offtopic mods indicate that you didn't go to RPI)

    --
    I want to delete my account but Slashdot doesn't allow it.
  9. Re:What is average life? by macdaddy357 · · Score: 4, Interesting
    I am a repair technician, and have personally serviced hundreds of thinkpad 390s, and 600s. My co-workers and I say IBM stands for I Bought a Mistake. The batteries are indeed garbage. That is why on units with a three year warranty, the battery only has a one year warranty. If they would only last that long, it would be an improvement.

    The worst are the Ni-mh (nickel metal hydride) batteries. When I was servicing a pool of 390s for a life insurance company, IBM first denied there was a problem, then released a software utility to cycle the batteries which would allegedly restore their capacity, then IBM replaced them all with Lithium Ion batteries. When the insurance company eventually bought new laptops, they still bought "stinkpads."

    Businesses still buy IBM hardware because of name recognition. They figure that the biggest must be the best. These decisions are made by suits whose VCRs flash 12:00, and who never ask any technical people for advice. As long as this is true, IBM will keep selling garbage. They know that suckers will buy their name.

    --
    How ya like dat?
  10. Re:What is average life? by swordboy · · Score: 4, Informative

    IBM actually distributes a "maintenance and care" flyer with their new Thinkpad's. It clearly states that the battery is a consumable item with performance tapering over the useful life. As far as I am concerned, the 600 series batteries lasted much longer than the Compaq's or Dell's, which go bad after about a year.

    Since the battery warranty is only good for one year, it helps to simply call it in for repair at this point. Or get the Best Buy 4-year service contract. I've had them replace a stack of 600 series batteries over this kind of time frame.

    --

    Life is the leading cause of death in America.
  11. Large enterprise installation by FuryG3 · · Score: 4, Interesting

    I went to dinner with a CEO at a johnson and johnson subsidiary company the other night, and we were taling about experiances with different laptops, ranging from dell to apple. I said that IBM makes quality laptops but for a premium (my personal experiance). He quickly said "oh god they don't, we purchased several hundred laptops from them and everyone has had a battery problem, and we're losing a rediculous ammount of money buying everyone new ones every few weeks".

    I didn't ask about the model numbers, but when I saw this article I just thought throw that out there.