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U.S. National Do-Not-Call Registry On the Way?

WinkyN writes "Yay! The U.S. House of Representatives overwhelmingly passed a measure that creates a national "do not call" list for telemarketers. Telemarketers are required to check the list every three months and can be fined up to $11,000 each time they violate the law. Now I won't have to ignore my telephone when it rings since more than 50 percent of my calls are from telemarketers." Congress is just getting around to passing a budget bill to run the government for fiscal year 2003 (started last October), and we're now in the time period when everything and the kitchen sink gets thrown into it just before it passes. Good to know that there's at least one useful piece of legislation.

5 of 554 comments (clear)

  1. I worked as a telemarketer... by Jacer · · Score: 5, Informative

    for a week to get money for rent one month. I may have stayed longer had I thought it in anyway ethical. The first thing you have to be aware is the close, they use information they know to be accurate, such as "To get you started, I just need to confirm your current address is " and if when you say that it is your current address, you're agreeing to the sale, now, they can't sign you up off of this, they have to record the offer, and you accepting it, but it's just a step to "confuse" the customer as they were telling me. Furthermore, they have to close the phone call by giving you a toll-free number, or possibly an email address or URL at which customer service can be reached. If they don't, all you have to do is call FCC and tell them the name of the company they were calling on behalf of, they'll do the rest and you'll get $500 of the fine (this is how I paid the rent the month after I quit) Another thing you can do is request their do-not-call policy, it's a document dictating all of their policies, it's just to irritate them. Just incase any of you were curious, I worked at Access Direct, in Ames, Iowa, and we were calling nationally on behalf of DirecTV.

    --
    --fetch daddy's blue fright wig, i must be handsome when i release my rage
  2. Re:But I love telemarketers by qoncept · · Score: 5, Informative
    Maybe it would be better to instead ask them to add you to their do not call list. By law, they have 6 months to do it, but they've got to do it. (Aside: It's not a national do not call list, but that one company is required to remove you. Ask the name of the company representing whatever product it is -- there aren't that many.)

    I think people would benefit from an explanation of why telemarketers do what they do.

    Why do they take so long to talk??
    A telemarketer doesn't do any dialing. They sit at a dummy terminal and are presented with a contact's information as the contact picks up the phone. ie, they not only don't dial your number, they don't even hear the rings -- just you saying "LLO? HELLO???"

    Why do they keep calling me? I already said no!
    Each, I think it was called program or whatever (I only worked their for a few weeks, please forgive me) they call it lasts until the contacts are "exhausted." Exhausted doesn't mean everyone has been called, it means the sale rate drops below a certain percentage. When you call and say no, your name gets thrown at the end of the list. Right along side the people who had answering machines, the people who weren't home, and the people who said maybe later. You're going to be called until enough people stop saying "sure, I'll take one."

    Why are they still calling me?? I said take me off your list!
    It'll be done, just relax. When you do this, ask the name of their company and document it. I recommend keeping a little pad of paper with these things along with the time and date you request it. 6 months later, go ahead and talk to your lawyer.

    I know THAT guy won't call me again!
    That guy doesn't have a choice -- you'll either come up on his console randomly or you won't (most likely the latter; it'll be one of the other 10419 people he's sitting with). I'll encourage you to remember these are 14 year old kids trying to save up for a car when they turn 16, not the greedy businessmen that fabricated the annoyances. Sometimes that's not enough to curb the desire to be a dickhead, so also remember this: these 14 year olds don't care what you say to them. They're getting paid minimum wage to be there and make very little commision. They've been desensitised by 10000 callers before, and I guarentee you:

    You aren't that clever.

    Now, on with people's wit. Show me how great you got them, geniouses.

    --
    Whale
  3. Re:Finally by Surreal_Streaker · · Score: 5, Informative
    From transunion.com
    http://www.transunion.com/content/page.jsp?id=/per sonalsolutions/general/data/OptOut.xml
    Here are instructions on how to stop credit card applications.

    Opt-Out Contact Information
    TransUnion wants to help companies give American consumers the choices they want. This choice includes the right to say, "No, thank you" to their offers.
    If you want your name and address removed from mailing lists obtained from the main consumer credit reporting agencies -- TransUnion, Experian, Equifax, and Innovis -- call 888-5OPTOUT (888-567-8688), or write to the following address:

    TransUnion LLC's Name Removal Option
    P.O. Box 97328
    Jackson, MS 39288-7328

    Include the following information with your request:

    * First, middle, and last names (including Jr., Sr., III)
    * Current address
    * Previous address (if you've moved in the last six months)
    * Social Security number
    * Date of birth
    * Signature

  4. Re:"Take me off your list" by avi33 · · Score: 5, Informative

    Count yourself lucky. Fact is, I never used to get them either.

    If, however, you make a decent salary, open a new credit card account or two, buy and/or refinance your home, and cycle 10-30% in bohemian bourgeoisie charges (computers, vacations, fancy espresso machines) through your cards annually, you'd soon discover that you're considered ripe fruit.

    You'll get 10 calls a day, profiled according to when you're most likely to pick up the phone (i.e. home from work, reading your kids a story, or otherwise enjoying peace and quiet). Of course I can use the exercise but running through the house to check the caller ID isn't quite what I had in mind.

    While I generally don't need mommy and daddy government to tuck me in bed at night, the fact is, under the current system, there is no theoretical limit to the number of calls I could get. That is, I tell one company not to call me, but there could be 300 more out there buying or otherwise scavenging my number. A national DNC list establishes a single choke point, something that your suggestion does not.

    And before anyone starts in on me, I have followed advice from junkbusters and written 20+ letters to everyone from my bank to the credit agencies to the credit card companies instructing them not to share my address or phone number, and I still get 15 calls per week. Even my 2-year-old got junk mail from Disney and MSN (thanks to the bastards at zoobooks selling her name and address).

    Obviously the industry is incapable of regulating itself.

  5. Re:Too bad by angryrobot · · Score: 5, Informative

    This totally works.



    I actually wrote a letter to get on the Direct Marketing Association do-not-call list that exists right now. After about 2 months the number of calls was like a 1/4 of what they were. After that, I picked up every call and told them to put me on their do not call list. Oddly, almost every telemarketer that I said this to would politely say "OK, you can expect calls to cease within 3 weeks" or something like that.



    I get about 1 call every couple of months now from a telemarketer, and it's usually from like the local paper or something. It's a huge relief.



    Direct Marketing Association



    1-888-777-3406

    DMA Telephone Preference Service

    P.O. Box 1559

    Carmel, NY 10512